Keeps crashing.

[Skcarkden]

First time i've had a game that just crashes and closes itself, not even a pop up "hey you just crashed do you wanna see a log and/or report it???" just one second the game is open, then it's not.

I don't even know how to trouble shoot the issue on my end, is this a common problem and does it have a solution?

[Gomez]

There is a file called ZXLog in the path Documents/My Games/They are billions

Just after the crash you have to copy the lines there and paste here. You have to do it just after the game crashes and before launching it again.

There is the only way to know what's happening.

Regards

[stef3711]

cannot play any game on steam . i try to open a game and crashes immediately

[Gomez]

Originally posted by stef3711:

cannot play any game on steam . i try to open a game and crashes immediately

So check your gpu info

[Brother Ramirez]

I've spent 1800 hours playing and no bugs. After Steam announced that it would stop supporting Windows 7, I reinstalled TAB and I can't play for 10 minutes without crashing. I upgraded my entire PC plus Windows 10 and the exact same thing is happening.

15:40 - Log Start
15:40 - Main - Log Start
15:40 - DXGame: Focused Changed to True
15:40 - DXGame: Visible Changed to True
15:40 - Tables Excel Read: Start
15:41 - Tables Excel Read: OK
15:41 - x64 No neeed to preload libraries.
15:41 - Check Physics OK
15:41 - Main - Start
15:41 - Module: TheyAreBillions.exe
15:41 - Max. Samplers: 15
15:41 - Is Steam: True
15:41 - Steamworks: IDapp = 644930
15:41 - Steamworks.SteamAPI.Init(): OK
15:41 - Steam Validation: OK
15:41 - Run - Start
15:41 - Run - Platform Run
15:41 - Platform Init: OK
15:41 - DXSlim - InitRenderer
15:41 - Direct3D Creation Success
15:41 - DXSlim : D3DUpdatePresentationParameters
15:41 - DXSlim : D3DCheckScreenParameters
15:41 - New Device() Success:Monitor: 0, Window Mode: {X=0,Y=0,Width=1920,Height=1080}
Backbuffer:1920,1080
Monitor: 0, Window Mode: {X=0,Y=0,Width=1920,Height=1080}
15:41 - Run - Start
15:41 - Run - Init
15:41 - Run - Load
15:41 - ZXGame: OnLoad
15:41 - DXGame - Show
15:41 - ZXGame: OnShow
15:41 - Window - ShowDialog
15:41 - Window_Paint - First Call
15:41 - DXGame - OnRender
15:41 - DXGame - OnStartFrame
15:41 - DXGame - PostMethods_OnStartFrame
15:41 - GPUs: Radeon (TM) RX 480 Graphics,
15:41 - OnLoad - Start
15:41 - Tables Excel Read: OK
15:41 - ZXGame - ShowStartScreen
15:41 - ZXGame - ChangeScene - Init
15:41 - ZXGame - ChangeScene - Paused
15:41 - ZXGame - Fade - True With onFinish
15:41 - ZXGame - Fade - End
15:41 - DXGame - RenderFrame
15:41 - DXGame - FinishFrame
15:41 - DXGame - PostMethods_OnFinishFrame
15:41 - ZXGame - Fade - onFinish
15:41 - ZXGame - ChangeScene - Fade Action 1
15:41 - ZXGame - ShowLoadScreen
15:41 - ZXGame - ShowLoadScreen - End
15:41 - ZXGame - Fade - False With onFinish
15:41 - ZXGame - Fade - End
15:41 - ZXGame - Fade - onFinish
15:41 - ZXGame - ChangeScene - Fade Action 2
15:41 - ZXGame - ChangeScene - loadScene
15:41 - ZXGame - ChangeScene - Load Scene
15:41 - ZXSystem_StartScreen - Load
15:41 - Branch: Steam Public
15:41 - Executable: file:///C:/Program Files (x86)/Steam/steamapps/common/They Are Billions/TheyAreBillions.exe
15:41 - Version: V.1.1.3 (64 bits)
15:41 - ZXSystem_StartScreen - Load Success
15:41 - ZXGame - ChangeScene - pre-Invoke
15:41 - ZXGame - ChangeScene - Invoke
15:41 - ZXGame - Fade - True With onFinish
15:41 - ZXGame - Fade - End
15:41 - ZXGame - Fade - onFinish
15:41 - ZXGame - ChangeScene - showScene
15:41 - ZXGame - ChangeScene - Show Scene
15:41 - ZXSystem_StartScreen - ShowScene
15:41 - ZXSystem_StartScreen - ShowSceneSuccess
15:41 - ZXGame - Fade - False With onFinish
15:41 - ZXGame - Fade - End
15:41 - ZXGame - Fade - onFinish
15:41 - ZXGame - ChangeScene -End
15:41 - Window Show: Wybierz grę
15:41 - ZXGame - ChangeScene - Init
15:41 - ZXGame - ChangeScene - Paused
15:41 - ZXGame - Fade - True With onFinish
15:41 - ZXGame - Fade - End
15:41 - ZXGame - Fade - onFinish
15:41 - ZXGame - ChangeScene - Fade Action 1
15:41 - ZXGame - ShowLoadScreen
15:41 - ZXGame - ShowLoadScreen - End
15:41 - ZXGame - Fade - False With onFinish
15:41 - ZXGame - Fade - End
15:41 - ZXGame - Fade - onFinish
15:41 - ZXGame - ChangeScene - Fade Action 2
15:41 - ZXGame - ChangeScene - loadScene
15:41 - Loading game: C:\Users\K\Documents\My Games\They Are Billions\Saves\Survival.zxsav
15:41 - ZXSystem_GameLevel - LoadLevel - Begin
15:41 - ZXSystem_GameLevel - LoadLevel - DicCommandsPerEntity.Clear
15:41 - ZXSystem_GameLevel - LoadLevel - ZXDefaultParams.ResetAllToDefaultValues
15:41 - ZXSystem_GameLevel - LoadLevel - ZXDefaultParams.ApplyMods
15:41 - ZXSystem_GameLevel - LoadLevel - Game.ClearEntities
15:41 - ZXSystem_GameLevel - LoadLevel - Mayors Mods
15:41 - ZXSystem_GameLevel - LoadLevel - UnLoadData
15:41 - ZXSystem_GameLevel - LoadLevel - No need to UnloadLevel
15:41 - ZXSystem_GameLevel - LoadLevel - SysTerrainResources & SysEventManager created
15:41 - ZXSystem_GameLevel - LoadLevel - Extension Updated
15:41 - ZXSystem_GameLevel - LoadLevel - MadDrawer OnLoadLevel
15:41 - ZXSystem_GameLevel - GetMiniMapImage - Begin
15:41 - ZXSystem_GameLevel - GetMiniMapImage - End
15:41 - ZXSystem_GameLevel - LoadLevel - Minimap OK
15:41 - ZXSystem_GameLevel - LoadLevel - Gamestate Loaded
15:41 - ZXSystem_GameLevel - LoadLevel -SysMiniMapUpdater Created
15:41 - ZXSystem_GameLevel - LoadLevel -SysSoundSystem Initialized
15:41 - ZXSystem_GameLevel - LoadLevel - Inaccessible added set
15:41 - ZXSystem_GameLevel - LoadLevel - Walls Init
15:41 - ZXSystem_GameLevel - LoadLevel - GUI OK
15:41 - ZXSystem_GameLevel - LoadLevel -PErsistent Objects added
15:41 - ZXSystem_GameLevel - LoadLevel - Buildable grid got
15:41 - ZXSystem_GameLevel - LoadLevel -Flat Mode Updated
15:41 - ZXSystem_GameLevel - LoadLevel - MapDrawer OnLevelLoaded
15:41 - ZXSystem_GameLevel - LoadLevel - End
15:41 - ZXGame - ChangeScene - pre-Invoke
15:41 - ZXGame - ChangeScene - Invoke
15:41 - ZXGame - Fade - True With onFinish
15:41 - ZXGame - Fade - End
15:41 - ZXGame - Fade - onFinish
15:41 - ZXGame - ChangeScene - showScene
15:41 - GameLevel.ShowScene - Start
15:41 - ZXGame - Fade - False With onFinish
15:41 - ZXGame - Fade - End
15:41 - ZXGame - Fade - onFinish
15:41 - ZXGame - ChangeScene -End

[Gomez]

Originally posted by Brother Ramirez:

I've spent 1800 hours playing and no bugs. After Steam announced that it would stop supporting Windows 7, I reinstalled TAB and I can't play for 10 minutes without crashing. I upgraded my entire PC plus Windows 10 and the exact same thing is happening.

What is your gpu?

[Brother Ramirez]

Sapphire Radeon RX 480 Nitro+ 8GB

[Gomez]

Originally posted by Brother Ramirez:

Sapphire Radeon RX 480 Nitro+ 8GB

Try to disable all your Radeo Software specially Adrenaline if you are using it

[Brother Ramirez]

Originally posted by Gomez:

Originally posted by Brother Ramirez:

Sapphire Radeon RX 480 Nitro+ 8GB

Try to disable all your Radeo Software specially Adrenaline if you are using it

I removed Radeon Software Adrenalin Edition. And same thing happened, TAB simply randomly turns off . Short freeze and back to desktop

[Gomez]

Originally posted by Brother Ramirez:

Originally posted by Gomez:

Try to disable all your Radeo Software specially Adrenaline if you are using it

I removed Radeon Software Adrenalin Edition. And same thing happened, TAB simply randomly turns off . Short freeze and back to desktop

There have to be something that is blocking a proper run of the game. And probably it's something related to gpu drivers or software.

[Brother Ramirez]

Originally posted by Gomez:

Originally posted by Brother Ramirez:

I removed Radeon Software Adrenalin Edition. And same thing happened, TAB simply randomly turns off . Short freeze and back to desktop

There have to be something that is blocking a proper run of the game. And probably it's something related to gpu drivers or software.

I finally found a solution, Windows Security was a problem. With the Virus & thret protection option disabled, the TAB works fine.

[Mortal]

it's mostly the anti-virus that thinks the game is a threat.
You probably didn't allow access for your anti-virus to the game - so it's closing your game.
(you can check if it's true by simply disabling the anti-virus in your PC)
I'm not sure what's the best way to make the anti-virus to get access.. but if needed you can reinstall the game and this time don't miss the message.
you can also google: "How to allow blocked file or app on Microsoft Defender Antivirus" maybe it'll help.