Game crashing

[Shit Wizard [EGG]]

I've been playing the game for a few years now and recently decided to move to windows 10 on a new ssd. I still have my previous ssd with windows 7 which im now having to use again as the game doesnt crash on there. Its only now that I have windows 10 that the game crashes and locks up my entire computer. I cant even control alt delete to close TAB, I have to sign in and out of windows to resolve the issue.
The crashes seem to appear at random and ive done the basic "fixes" from google such as do windows updates etc
Does anyone know anything else I can try?

[Gomez]

Hello,

Could you copy the lines in your ZXLog file after the game got frozen or crashed and before launching it again?

This file usually is in the path Documents/My Games/They are billions.

Thanks in advance.

Regards.

[Shit Wizard [EGG]]

Hello here is the log after it crashed and i was forced to reboot my pc, it locks my computer and i have to log out and back in again. the first wave was about to hit when it froze


22:06 - Log Start
22:06 - Main - Log Start
22:06 - DXGame: Focused Changed to True
22:06 - DXGame: Visible Changed to True
22:06 - Tables Excel Read: Start
22:06 - Tables Excel Read: OK
22:06 - x64 No neeed to preload libraries.
22:06 - Check Physics OK
22:06 - Main - Start
22:06 - Module: TheyAreBillions.exe
22:06 - Max. Samplers: 15
22:06 - Is Steam: True
22:06 - Steamworks: IDapp = 644930
22:06 - Steamworks.SteamAPI.Init(): OK
22:06 - Steam Validation: OK
22:06 - Run - Start
22:06 - Run - Platform Run
22:06 - Platform Init: OK
22:06 - DXSlim - InitRenderer
22:06 - Direct3D Creation Success
22:06 - DXSlim : D3DUpdatePresentationParameters
22:06 - DXSlim : D3DCheckScreenParameters
22:06 - IDXRenderer.GetDisplayModes: 1
22:06 - New Device() Success:Monitor: 0, FullScreen Mode: {Width=1920, Height=1080}, 144hz
Backbuffer:1920,1080
Monitor: 0, FullScreen Mode: {Width=1920, Height=1080}, 144hz
22:06 - Run - Start
22:06 - Run - Init
22:06 - Run - Load
22:06 - ZXGame: OnLoad
22:06 - DXGame - Show
22:06 - ZXGame: OnShow
22:06 - Window - ShowDialog
22:06 - Window_Paint - First Call
22:06 - DXGame - OnRender
22:06 - DXGame - OnStartFrame
22:06 - DXGame - PostMethods_OnStartFrame
22:06 - GPUs: NVIDIA GeForce GTX 1060 6GB,
22:06 - OnLoad - Start
22:06 - Tables Excel Read: OK
22:06 - ZXGame - ShowStartScreen
22:06 - ZXGame - ChangeScene - Init
22:06 - ZXGame - ChangeScene - Paused
22:06 - ZXGame - Fade - True With onFinish
22:06 - ZXGame - Fade - End
22:06 - DXGame - RenderFrame
22:06 - DXGame - FinishFrame
22:06 - DXGame - PostMethods_OnFinishFrame
22:06 - ZXGame - Fade - onFinish
22:06 - ZXGame - ChangeScene - Fade Action 1
22:06 - ZXGame - ShowLoadScreen
22:06 - ZXGame - ShowLoadScreen - End
22:06 - ZXGame - Fade - False With onFinish
22:06 - ZXGame - Fade - End
22:06 - ZXGame - Fade - onFinish
22:06 - ZXGame - ChangeScene - Fade Action 2
22:06 - ZXGame - ChangeScene - loadScene
22:06 - ZXGame - ChangeScene - Load Scene
22:06 - ZXSystem_StartScreen - Load
22:06 - Branch: Test Public
22:06 - Executable: file:///G:/THEY ARE BILLIONS/steamapps/common/They Are Billions/TheyAreBillions.exe
22:06 - Version: V.1.0.15 (64 bits)
22:06 - ZXSystem_StartScreen - Load Success
22:06 - ZXGame - ChangeScene - pre-Invoke
22:06 - ZXGame - ChangeScene - Invoke
22:06 - ZXGame - Fade - True With onFinish
22:06 - ZXGame - Fade - End
22:06 - ZXGame - Fade - onFinish
22:06 - ZXGame - ChangeScene - showScene
22:06 - ZXGame - ChangeScene - Show Scene
22:06 - ZXSystem_StartScreen - ShowScene
22:06 - ZXSystem_StartScreen - ShowSceneSuccess
22:06 - ZXGame - Fade - False With onFinish
22:06 - ZXGame - Fade - End
22:06 - ZXGame - Fade - onFinish
22:06 - ZXGame - ChangeScene -End
22:06 - Window Show: Select Game
22:06 - ZXGame - ChangeScene - Init
22:06 - ZXGame - ChangeScene - Paused
22:06 - ZXGame - Fade - True With onFinish
22:06 - ZXGame - Fade - End
22:06 - ZXGame - Fade - onFinish
22:06 - ZXGame - ChangeScene - Fade Action 1
22:06 - ZXGame - ShowLoadScreen
22:06 - ZXGame - ShowLoadScreen - End
22:06 - ZXGame - Fade - False With onFinish
22:06 - ZXGame - Fade - End
22:06 - ZXGame - Fade - onFinish
22:06 - ZXGame - ChangeScene - Fade Action 2
22:06 - ZXGame - ChangeScene - loadScene
22:06 - Loading game: C:\Users\EGG\Documents\My Games\They Are Billions\Saves\EGGFTW.zxsav
22:06 - ZXSystem_GameLevel - LoadLevel - Begin
22:06 - ZXSystem_GameLevel - LoadLevel - DicCommandsPerEntity.Clear
22:06 - ZXSystem_GameLevel - LoadLevel - ZXDefaultParams.ResetAllToDefaultValues
22:06 - ZXSystem_GameLevel - LoadLevel - ZXDefaultParams.ApplyMods
22:06 - ZXSystem_GameLevel - LoadLevel - Game.ClearEntities
22:06 - ZXSystem_GameLevel - LoadLevel - Mayors Mods
22:06 - ZXSystem_GameLevel - LoadLevel - UnLoadData
22:06 - ZXSystem_GameLevel - LoadLevel - No need to UnloadLevel
22:06 - ZXSystem_GameLevel - LoadLevel - SysTerrainResources & SysEventManager created
22:06 - ZXSystem_GameLevel - LoadLevel - Extension Updated
22:06 - ZXSystem_GameLevel - LoadLevel - MadDrawer OnLoadLevel
22:06 - ZXSystem_GameLevel - GetMiniMapImage - Begin
22:06 - ZXSystem_GameLevel - GetMiniMapImage - End
22:06 - ZXSystem_GameLevel - LoadLevel - Minimap OK
22:06 - ZXSystem_GameLevel - LoadLevel - Gamestate Loaded
22:06 - ZXSystem_GameLevel - LoadLevel -SysMiniMapUpdater Created
22:06 - ZXSystem_GameLevel - LoadLevel -SysSoundSystem Initialized
22:06 - ZXSystem_GameLevel - LoadLevel - Inaccessible added set
22:06 - ZXSystem_GameLevel - LoadLevel - Walls Init
22:06 - ZXSystem_GameLevel - LoadLevel - GUI OK
22:06 - ZXSystem_GameLevel - LoadLevel -PErsistent Objects added
22:06 - ZXSystem_GameLevel - LoadLevel - Buildable grid got
22:06 - ZXSystem_GameLevel - LoadLevel -Flat Mode Updated
22:06 - ZXSystem_GameLevel - LoadLevel - MapDrawer OnLevelLoaded
22:06 - ZXSystem_GameLevel - LoadLevel - End
22:06 - ZXGame - ChangeScene - pre-Invoke
22:06 - ZXGame - ChangeScene - Invoke
22:06 - ZXGame - Fade - True With onFinish
22:06 - ZXGame - Fade - End
22:06 - ZXGame - Fade - onFinish
22:06 - ZXGame - ChangeScene - showScene
22:06 - GameLevel.ShowScene - Start
22:06 - ZXGame - Fade - False With onFinish
22:06 - ZXGame - Fade - End
22:06 - ZXGame - Fade - onFinish
22:06 - ZXGame - ChangeScene -End
22:07 - DXGame: Focused Changed to False
22:07 - DXGame: Visible Changed to False
22:10 - DXGame: Focused Changed to True
22:10 - DXSlim - D3DCheckDevice - Lost
22:10 - DXSlim - D3DResetDevice
22:10 - DXGame: Visible Changed to True
22:10 - DXGame: Focused Changed to False
22:10 - DXGame: Visible Changed to False
22:11 - DXGame: Focused Changed to True
22:11 - DXSlim - D3DCheckDevice - Lost
22:11 - DXSlim - D3DResetDevice
22:11 - DXGame: Visible Changed to True
22:11 - DXGame: Focused Changed to False
22:11 - DXGame: Visible Changed to False
22:11 - DXGame: Focused Changed to True
22:11 - DXSlim - D3DCheckDevice - Lost
22:11 - DXSlim - D3DResetDevice
22:11 - DXGame: Visible Changed to True
22:11 - Window Show: Choose your Mayor
22:11 - Window Hide: Choose your Mayor
22:23 - Window Show: Choose your Mayor
22:23 - Window Hide: Choose your Mayor

[Shit Wizard [EGG]]

and now here is the log when i start the game again


22:28 - Log Start
22:28 - Main - Log Start
22:28 - DXGame: Focused Changed to True
22:28 - DXGame: Visible Changed to True
22:28 - Tables Excel Read: Start
22:28 - Tables Excel Read: OK
22:28 - x64 No neeed to preload libraries.
22:28 - Check Physics OK
22:28 - Main - Start
22:28 - Module: TheyAreBillions.exe
22:28 - Max. Samplers: 15
22:28 - Is Steam: True
22:28 - Steamworks: IDapp = 644930
22:28 - Steamworks.SteamAPI.Init(): OK
22:28 - Steam Validation: OK
22:28 - Run - Start
22:28 - Run - Platform Run
22:28 - Platform Init: OK
22:28 - DXSlim - InitRenderer
22:28 - Direct3D Creation Success
22:28 - DXSlim : D3DUpdatePresentationParameters
22:28 - DXSlim : D3DCheckScreenParameters
22:28 - IDXRenderer.GetDisplayModes: 1
22:28 - New Device() Success:Monitor: 0, FullScreen Mode: {Width=1920, Height=1080}, 144hz
Backbuffer:1920,1080
Monitor: 0, FullScreen Mode: {Width=1920, Height=1080}, 144hz
22:28 - Run - Start
22:28 - Run - Init
22:28 - Run - Load
22:28 - ZXGame: OnLoad
22:28 - DXGame - Show
22:28 - ZXGame: OnShow
22:28 - Window - ShowDialog
22:28 - Window_Paint - First Call
22:28 - DXGame - OnRender
22:28 - DXGame - OnStartFrame
22:28 - DXGame - PostMethods_OnStartFrame
22:28 - GPUs: NVIDIA GeForce GTX 1060 6GB,
22:28 - OnLoad - Start
22:28 - Tables Excel Read: OK
22:28 - ZXGame - ShowStartScreen
22:28 - ZXGame - ChangeScene - Init
22:28 - ZXGame - ChangeScene - Paused
22:28 - ZXGame - Fade - True With onFinish
22:28 - ZXGame - Fade - End
22:28 - DXGame - RenderFrame
22:28 - DXGame - FinishFrame
22:28 - DXGame - PostMethods_OnFinishFrame
22:28 - ZXGame - Fade - onFinish
22:28 - ZXGame - ChangeScene - Fade Action 1
22:28 - ZXGame - ShowLoadScreen
22:28 - ZXGame - ShowLoadScreen - End
22:28 - ZXGame - Fade - False With onFinish
22:28 - ZXGame - Fade - End
22:28 - ZXGame - Fade - onFinish
22:28 - ZXGame - ChangeScene - Fade Action 2
22:28 - ZXGame - ChangeScene - loadScene
22:28 - ZXGame - ChangeScene - Load Scene
22:28 - ZXSystem_StartScreen - Load
22:28 - Branch: Test Public
22:28 - Executable: file:///G:/THEY ARE BILLIONS/steamapps/common/They Are Billions/TheyAreBillions.exe
22:28 - Version: V.1.0.15 (64 bits)
22:28 - ZXSystem_StartScreen - Load Success
22:28 - ZXGame - ChangeScene - pre-Invoke
22:28 - ZXGame - ChangeScene - Invoke
22:28 - ZXGame - Fade - True With onFinish
22:28 - ZXGame - Fade - End
22:28 - ZXGame - Fade - onFinish
22:28 - ZXGame - ChangeScene - showScene
22:28 - ZXGame - ChangeScene - Show Scene
22:28 - ZXSystem_StartScreen - ShowScene
22:28 - ZXSystem_StartScreen - ShowSceneSuccess
22:28 - ZXGame - Fade - False With onFinish
22:28 - ZXGame - Fade - End
22:28 - ZXGame - Fade - onFinish
22:28 - ZXGame - ChangeScene -End
22:28 - Window Show: Select Game
22:28 - ZXGame - ChangeScene - Init
22:28 - ZXGame - ChangeScene - Paused
22:28 - ZXGame - Fade - True With onFinish
22:28 - ZXGame - Fade - End
22:28 - ZXGame - Fade - onFinish
22:28 - ZXGame - ChangeScene - Fade Action 1
22:28 - ZXGame - ShowLoadScreen
22:28 - ZXGame - ShowLoadScreen - End
22:28 - ZXGame - Fade - False With onFinish
22:28 - ZXGame - Fade - End
22:28 - DXGame: Focused Changed to False
22:28 - DXGame: Visible Changed to False

[Gomez]

Hi again

Have you tried to check the integrity of your file installation? Use right button on the name of the game in your STEAM library, propierties, local files, check the integrity.

Do you use Radeo software?

Do you use After Burner or Riva-Tuner Statistics Server?


Regards

[distinctmint]

I'm getting a similar crash. Didn't use to have this problem on the same machine. No Radeo software, or After Burner or Riva-Tuner Statistics Server. Just plain Windows 10. I've verified the install files (all good). Logs are:


8:40 PM - Log Start
8:40 PM - Main - Log Start
8:40 PM - DXGame: Focused Changed to True
8:40 PM - DXGame: Visible Changed to True
8:40 PM - Tables Excel Read: Start
8:41 PM - Tables Excel Read: OK
8:41 PM - x64 No neeed to preload libraries.
8:41 PM - Check Physics OK
8:41 PM - Main - Start
8:41 PM - Module: TheyAreBillions.exe
8:41 PM - Max. Samplers: 15
8:41 PM - Is Steam: True
8:41 PM - Steamworks: IDapp = 644930
8:41 PM - Steamworks.SteamAPI.Init(): OK
8:41 PM - Steam Validation: OK
8:41 PM - Run - Start
8:41 PM - Run - Platform Run
8:41 PM - Platform Init: OK
8:41 PM - DXSlim - InitRenderer
8:41 PM - Direct3D Creation Success
8:41 PM - DXSlim : D3DUpdatePresentationParameters
8:41 PM - DXSlim : D3DCheckScreenParameters
8:41 PM - New Device() Success:Monitor: 0, Window Mode: {X=0,Y=0,Width=3840,Height=2160}
Backbuffer:3840,2160
Monitor: 0, Window Mode: {X=0,Y=0,Width=3840,Height=2160}
8:41 PM - Run - Start
8:41 PM - Run - Init
8:41 PM - Run - Load
8:41 PM - ZXGame: OnLoad
8:41 PM - DXGame - Show
8:41 PM - ZXGame: OnShow
8:41 PM - Window - ShowDialog
8:41 PM - Window_Paint - First Call
8:41 PM - DXGame - OnRender
8:41 PM - DXGame - OnStartFrame
8:41 PM - DXGame - PostMethods_OnStartFrame
8:41 PM - GPUs: NVIDIA GeForce GTX 1070,NVIDIA GeForce GTX 1070,
8:41 PM - OnLoad - Start
8:41 PM - Tables Excel Read: OK
8:41 PM - ZXGame - ShowStartScreen
8:41 PM - ZXGame - ChangeScene - Init
8:41 PM - ZXGame - ChangeScene - Paused
8:41 PM - ZXGame - Fade - True With onFinish
8:41 PM - ZXGame - Fade - End
8:41 PM - DXGame - RenderFrame

Consistently stops at this exact point.
Have reinstalled and no difference.
Uninstalling/reinstalling the SlimDX(?) software that installs with the game has no effect.

Update: Updating my NVIDIA graphics card driver seems to have done the trick.

[Shit Wizard [EGG]]

Originally posted by Gomez:

Hi again

Have you tried to check the integrity of your file installation? Use right button on the name of the game in your STEAM library, propierties, local files, check the integrity.

Do you use Radeo software?

Do you use After Burner or Riva-Tuner Statistics Server?


Regards

no overclocking software, ive done the integrity check and reinstalled a number of times on different drives

just a fresh install of windows 10

[Shit Wizard [EGG]]

it also now seems to be closing itself on its own too so i lose all the progress ive made before it saves

[Gomez]

Hello!

Originally posted by ♥♥♥♥ Wizard EGG:

it also now seems to be closing itself on its own too so i lose all the progress ive made before it saves

@distinctmint fixed the problem updating the gpu drivers. Have you tried it?

On the other hand, have you checked if you have any kind of real time scanner from your antivirus that maybe can be blocking the game?

Thanks in advance.

Regards

[Randy Bobandy]

Game keeps crashing now. Verified game file integrity, rebooted. This isn't the kind of game where you can afford to crash like this F F S. Considering there is no way to save as you go. So perhaps fix the problem, or let people save and restart for a limited number of saves per level until you can fix the game. Was just getting into this game - now all my progress for the last hour+ is gone and it won't let me play. Drivers up to date, Windows up to date. I've done all the stupid things.

[Gomez]

Originally posted by Randy Bobandy:

Game keeps crashing now. Verified game file integrity, rebooted. This isn't the kind of game where you can afford to crash like this F F S. Considering there is no way to save as you go. So perhaps fix the problem, or let people save and restart for a limited number of saves per level until you can fix the game. Was just getting into this game - now all my progress for the last hour+ is gone and it won't let me play. Drivers up to date, Windows up to date. I've done all the stupid things.

Save option is not an option, so please, could you copy the lines in your ZXLog file after the crash to check if we can see where the problem is.

Thanks.

Regards

[Shit Wizard [EGG]]

Originally posted by Gomez:

Originally posted by Randy Bobandy:

Game keeps crashing now. Verified game file integrity, rebooted. This isn't the kind of game where you can afford to crash like this F F S. Considering there is no way to save as you go. So perhaps fix the problem, or let people save and restart for a limited number of saves per level until you can fix the game. Was just getting into this game - now all my progress for the last hour+ is gone and it won't let me play. Drivers up to date, Windows up to date. I've done all the stupid things.

Save option is not an option, so please, could you copy the lines in your ZXLog file after the crash to check if we can see where the problem is.

Thanks.

Regards

did yo usee anything wrong with my log files?

[Gomez]

Originally posted by ♥♥♥♥ Wizard EGG:

Originally posted by Gomez:

Save option is not an option, so please, could you copy the lines in your ZXLog file after the crash to check if we can see where the problem is.

Thanks.

Regards

did yo usee anything wrong with my log files?

Hi,

No, your ZXLog file looks totally normal. Only it's little strange that you got the crash when you were choosing the mayor.

Anyway, with your new OS Windows 10, do you use After Burner or Riva-Tuner Statistics Server or Radeon Software?



Regards

[Shit Wizard [EGG]]

the crash happens after the mayor randomly, it either hangs n i have to relog or it alt f4's itself
no i dont have any of those, i have a nvidia gfx card

[Gomez]

But every time the game crash is after a mayour selection?

Have you check the integrity of your game files? (Right mouse button on the name of the game in your STEAM library, Propierties, Local files, Chek the file integrity)

Regards

[Shit Wizard [EGG]]

Originally posted by Gomez:

But every time the game crash is after a mayour selection?

Have you check the integrity of your game files? (Right mouse button on the name of the game in your STEAM library, Propierties, Local files, Chek the file integrity)

Regards

it might say that in the log but it doesnt appear to be triggered by anything specific as it happens at random times throughout the game

and yes i have verified the game files