How to report bugs

[tommy]

If you have some bugs to report or are in need for tech support, please try to provide as much detailed info as possible.

Vague reports such as:

my game doesn't work

Don't really provide any info that could be used to solve your issue.

To report a bug you can start a thread in this subforum, send us an email ([e-mail]) or message us on discord.gg/bigcheesestudio

Here's a template for the perfect bug report:

What happened: Dish can’t be served / Can’t move / Potato falls from the pot
What game mode: Classic Kitchen Sandbox/ Cakes and Cookies Career/ Pizza Sandbox/ Any mode, etc.
When/How it happened: After cutting 2 onions / When starting Sandbox mode with controller attached / Throwing apple when crouching.
Build nr.: Number that can be found in the left bottom of the main menu.
Are You able to reproduce this issue? Yes/No
Optional attachments: output log, save file, video, screenshot

It's always a good idea to include an output log in your bug report and if the bug is related to loading a game, a save file is also a great help.

Best to send them here: discord.gg/bigcheesestudio or support@bigcheesestudio or share a link to download them. Please send us the whole bug description, not just the file (discord/email)

Where is the output log?
1. When you experience a bug, either close or ALT+TAB the game, just make sure you don't restart the game as this will overwrite the output log (unless you are aiming to reproduce the bug/crash)
2. Paste this path into your files explorator: %appData%/../LocalLow/Wastelands Interactive/CookingSimulator/
3. There you should find output_log.txt

Where is the game save file?
In one of those locations:
1. Documents/Wastelands-Interactive/CookingSimulator
2. %appdata%/LocalLow/Wastelands-Interactive/CookingSimulator
3.(Game Installation Folder)/Save/Wastelands-Interactive/CookingSimulator

Cheers!