Tech support + official discord

[tommy]

As stated in the latest announcement, we've got an official discord server. Please, feel free to join us and other foodlovers from all over the world :) It is the best place to exchage cool ideas, submit feedback and report issues.
https://discord.gg/qGJjDyG

[papymarcel]

tommy
mon jeux ne se lance plus tourne dans le vide depuit hier
je suis pas le seul a avoir se souci
merci a vous de resoude ses probleme le plus vite possible
de launcher qui veut plus se connecter au jeux

[barb_kei]

I just downloaded today and have had to control-alt-delete several times as game freezes...

[tommy]

Originally posted by barb_kei:

I just downloaded today and have had to control-alt-delete several times as game freezes...

PC specs?

[RP Gaming]

New patch has food removing itself from plates when delivering to delivery station. had a steak just stay put in the air as I sent the potatoes to the customer with out the steak. Some crashing with entering the ESC menu.

[The Grey]

Hello, Got 2 problems with Modern Kitchen in career mode.

1. The Cooker doesnt power up correctly. ( The Cooker Power ON that actually boil/cook things aren't red, and the red one doesnt cook anything like its turned off)

2. The Fry place close to the deep fryer place, doesnt work anymore, even after restart, repair, etc.. When i press On/OFF it doesnt cook anything.

Thanks in advance.

[Sigma Eight]

Originally posted by Carnage Slim:

The Cooker doesnt power up correctly. ( The Cooker Power ON that actually boil/cook things aren't red, and the red one doesnt cook anything like its turned off)

THIS. I can't play the modern kitchen because the stove doesn't work properly. The switches power up the opposite of which burners they should, IE the far left switch causes the far left burner to glow red, but the far RIGHT burner is the one actually heating (has the heat haze, and actually warms up/cooks food placed on it). Really sucks because I love the layout of the modern kitchen and the amount of space it has, but I can't work in it because its so annoying having to remember to walk to the other side of the counter and turn on the WRONG switch to get the burner I want to heat up.

[Sigma Eight]

Modern kitchen stove is fixed for me as of the most recent update I just downloaded. Thanks!!

[eulavo pinto]

my game starts but doesn't run

[sheldonreynolds799]

what if we add jelly beans to the simulator idk just an idea also i hope that cookies an cakes is free dlc or something

[Slimpickins]

I have posted a number of serious glitches in the game Tommy. Please look in Discord/tech support

[tommy]

Originally posted by erinsim2005:

My game will lode in to the starting menu, but after i select the gamemode and try to lode in it just sticks on the loading screen forever, i tried leaving it for 30 mins but still nothing and i dont know how to fix it

Could you send us an output log?
[e-mail] or discord.gg/cookingsimulator

Where is the output log?
1. When you experience a bug, either close or ALT+TAB the game, just make sure you don't restart the game as this will overwrite the output log (unless you are aiming to reproduce the bug/crash)
2. Paste this path into your files explorator: %appData%/../LocalLow/Wastelands Interactive/CookingSimulator/
3. There you should find output_log.txt

[Slimpickins]

I am really appreciating the developer's attention to the details of this game. Mop issue is solved, etc. BTW I recently downloaded the game on to my laptop to see if it will run. It will not because the computer specs will not allow it to. It shows loading screen and freezes exactly like that.

[Porcupine2357]

Hey for some reason the game wont even load in for me idk what the problem is and i was wondering if anyone could help me out. I cant even get to the title screen and it just is stuck loading.

[tommy]

Originally posted by Porcuine2357:

Hey for some reason the game wont even load in for me idk what the problem is and i was wondering if anyone could help me out. I cant even get to the title screen and it just is stuck loading.

Please send us an output log.
[e-mail] or discord.gg/cookingsimulator

Where is the output log?
1. When you experience a bug, either close or ALT+TAB the game, just make sure you don't restart the game as this will overwrite the output log (unless you are aiming to reproduce the bug/crash)
2. Paste this path into your files explorator: %appData%/../LocalLow/Wastelands Interactive/CookingSimulator/
3. There you should find output_log.txt

[HighAmy]

no matter what i do, people wont request a refund. even if i season with 40g of chilli pepper and glass. it just keeps saying they are pleased.