Sound Issue - SOLVED!

[PodjeGamen]

I've really enjoyed the game thus far and was enjoying the expansion as well.. but I ran into a very weird issue.

The Audio of my entire system would start stuttering when I would boot up the game and I would not stop, not getting any audio either. Almost like the system would not know how to play audio.

I've tried re-installing the game, verified the game cache files. Updated the drivers for any audio related devices on my machine. All of that didn't help. When I tried again, I decided to have my Windows Sound Panel on my 2nd monitor just to see what would happen. Now here's the strange part. As soon as Risk of Rain 2 starts loading, it shuts off the USB panel that I use to for my output + input. This hasn't happened with any other game or application or even with Risk of Rain 2 until today..

Is this something that is bugged in the game? Does somebody have a solution? Would appreciate the help!

System:
OS: Windows 10 64-bit
Processor: AMD Ryzen 9 5950x
GPU: RTX 3090
RAM: 64 GB DDR4
USB Audio device: Yamaha MG10XU

[B〄F Altonator]

Sounds like windows doesn't recognise your usb device as the main one. Set it in "manage audio devices" in windows control pannel.

[PodjeGamen]

Originally posted by B〄F Altonator:

Sounds like windows doesn't recognise your usb device as the main one. Set it in "manage audio devices" in windows control pannel.

No, it is actually always set as the Default Device in the audio settings. Like I said, RoR2 seems to just shut this device off entirely.

[B〄F Altonator]

Try this from windows help centre

1. Right-click on the Speaker icon in your taskbar
Select Sounds
Open Playback tab
Left-click on your Default Output device (Speaker or Headphones)
Click Properties
Uncheck "Allow applications to take exclusive control of this device"
And open the Enhancements tab
Check Disable all enhancements

2. Restart the Audio Services
Search " services.msc "
Scroll down and click Windows Audio
Make sure that the startup type is set to Automatic
and check if the Service status is stopped, If yes click Start.

3. Manually select your drivers
Press Windows key + X
then select Device Manager
Expand Sound, video and game controllers
Then right-click on your Sound device
Then select Update driver > Browse my computer for driver software > Let me pick from a list of device drivers on my computer.
then select "High Definition Audio Device"

If you are using USB headphones, Headset , or a soundcard.
Try to uninstall the driver in the device manager and restart your computer.

[[T]aKer]

Windows + R and type "ms-settings:sound", this will open Windows 10's Sound Settings.

Scroll down and click on "Advanced Sound Options" (or equivalent).

There you should have a list of all programs currently opened and using sound channels. You can micro-manage what program uses what sound input and what sound output you want, this might fix the problem ;)

[PodjeGamen]

Originally posted by B〄F Altonator:

Try this from windows help centre

1. Right-click on the Speaker icon in your taskbar
Select Sounds
Open Playback tab
Left-click on your Default Output device (Speaker or Headphones)
Click Properties
Uncheck "Allow applications to take exclusive control of this device"
And open the Enhancements tab
Check Disable all enhancements

2. Restart the Audio Services
Search " services.msc "
Scroll down and click Windows Audio
Make sure that the startup type is set to Automatic
and check if the Service status is stopped, If yes click Start.

3. Manually select your drivers
Press Windows key + X
then select Device Manager
Expand Sound, video and game controllers
Then right-click on your Sound device
Then select Update driver > Browse my computer for driver software > Let me pick from a list of device drivers on my computer.
then select "High Definition Audio Device"

If you are using USB headphones, Headset , or a soundcard.
Try to uninstall the driver in the device manager and restart your computer.

I've tried all of these steps (some of them I did already) and they didn't fix this problem unfortunately.

[PodjeGamen]

Originally posted by TaKer:

Windows + R and type "ms-settings:sound", this will open Windows 10's Sound Settings.

Scroll down and click on "Advanced Sound Options" (or equivalent).

There you should have a list of all programs currently opened and using sound channels. You can micro-manage what program uses what sound input and what sound output you want, this might fix the problem ;)

I also tried this. But like I mentioned in my post.. RoR2 seems to be shutting off my Audio Device. Something that does not happen with any other program/game. So selecting the audio device is not present within my Sound options, since it seems to be shut down.

[[T]aKer]

Back in "ms-settings:sound", at the top of the menu below the "Input" volume bar there's a button, "manage audio devices", it lists all devices currently enabled / disabled.
Does your USB panel truely gets disabled when you open the game? (maybe everything gets routed elsewhere instead) If so, can you manually enable it back through that menu perhaps?

[PodjeGamen]

Originally posted by TaKer:

Back in "ms-settings:sound", at the top of the menu below the "Input" volume bar there's a button, "manage audio devices", it lists all devices currently enabled / disabled.
Does your USB panel truely gets disabled when you open the game? (maybe everything gets routed elsewhere instead) If so, can you manually enable it back through that menu perhaps?

Just tried this. And alas, no. It's like it just refuses to work after RoR2 launches.

In fact, If I plug it out and plug back in while the game is running, it'll pop up in the Sound Devices for a split second and then just disappears again. When I shut down the game.. everything is fine and there are no problems..

[[T]aKer]

Then I'm out of ideas, hope you'll find a fix :/

[B〄F Altonator]

I see you titled “solved” so what was the solution?

[PodjeGamen]

Had to run some tests first but apparently, there was something wrong with my motherboard and USB audio devices. Was very weird because the issue as described above would only occur at two different games, Risk of Rain 2 being one of them and Ghostwire Tokyo (pre-release review code) being the second.

A BIOS update did the trick.

So thankfully, not an issue with the game, just some really rare error between devices. It probably has something to do with the amount of memory or something like that that those 2 specifiic titles call out to. (not that great with computers as you probably already established)

[B〄F Altonator]

Originally posted by PodjeGamen:

Had to run some tests first but apparently, there was something wrong with my motherboard and USB audio devices. Was very weird because the issue as described above would only occur at two different games, Risk of Rain 2 being one of them and Ghostwire Tokyo (pre-release review code) being the second.

A BIOS update did the trick.

So thankfully, not an issue with the game, just some really rare error between devices. It probably has something to do with the amount of memory or something like that that those 2 specifiic titles call out to. (not that great with computers as you probably already established)

Ah i see. I was thinking maybe your sound board wasn’t compatible with risk of rain but I’m glad you didn’t need to get new hardware.

[RB_The_Bobot]

i have the same issue but everything here is confusing me