Clicker Heroes 2

Clicker Heroes 2

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Issi^ Jul 17, 2018 @ 11:34am
Low end laptop getting context3d error when launching game
context3d not available possible reasons wrong rendermode or missing device support.

anyone that knows what I can do to fix this?
Last edited by Issi^; Jul 17, 2018 @ 11:34am
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Showing 1-10 of 10 comments
Zouls Jul 17, 2018 @ 11:36am 
there has been several posts with that error, maybe one of them has an answer?, it sounds like a driver issue.
Dunatis2000 Jul 17, 2018 @ 7:13pm 
I have the same issue and research is saying that yes it is our machines, or weird installs of certain things (A Firefox version has had compatibility issues due to windowed games trying to pull specific things)

One thing that may actually help those of us with this issue is to be able to force it to fullscreen upon launch which would allow us to play even if not in a small window off to the side like most Clickers.

Any other advice I have seen I couldn't make heads or tails of in the tech forums since they weren't specific about what or where the options that they were changing were :P

No other solutions have been suggested in the other such posts, I just went hunting and was the first to post one I think.
Dark Jimbo Jul 17, 2018 @ 9:19pm 
I made one of those threads. I still don't know what's causing this.

I updated flash on every browser on this laptop. I updated the display drivers. I even grabbed a flash projector program and tried to play the swf file of the game, and it didn't work, though the way it instantly closes makes me think that's an anti-piracy measure.

My weak google-fu leads me to believe it's something about how the game renders that doesn't play well with certain systems. For instance, the laptop I'm using (because my tower's mobo went out) is 32-bit windows 7 and it barely makes the game's minimum requirements.

I don't think it can be fixed on our end. I think it'll have to be patched. There was a flash developer forum talking about the error being caused by the render mode not being set to direct, but they were talking about flash apps running on mobile, admittedly.

The best info I have comes from an Adobe help page on Stage3D, which I assume this game uses.
https://helpx.adobe.com/flash-player/kb/stage3d-unsupported-chipsets-drivers-flash.html#main_Assessing_your_current_GPU

If your drivers too old, Stage3D won't be supported, but the basic rundown is that your drivers have to be from after 2010. Mine are from 2013, so even that doesn't apply to me, but it might to you. It might just be the chipset. There's a help topic on the infectonator forum where it happened to someone. When they went to the full version, the game stopped working for them.

TL;DR Either the game needs patched, or your gpu is too old.
Dunatis2000 Jul 17, 2018 @ 11:55pm 
Mine was top of the line when I bought it in 2014, but there is a reason I don't much like laptops compared to a desktop. They seem to have more issues I find, but that could just be me.

Most of what I found referred to flash games on mobile as well. Others might have been talking about flash games in browsers hence the Firefox issue, but nothing that really would relate to a Steam game.

Funny enough I would have no issue if the game just bogged everything down so much that my comp was unable to run it in a stable fashion, Simply getting this error is far more aggravating.
Dark Jimbo Jul 18, 2018 @ 1:20am 
The thing is, if you look in the local files, the game is just a flash game with a custom exe. I imagine that gives them better control and options than base flash, but it means the issues flash causes come with. If this game were in unity or something, it would probably work for me.

That said, the last one was in flash. So this one being in flash isn't surprising. The main thing I'm hoping for is they only have to make a small change in the rendering mode, or make a low version without stage3D for older computers. If not, we might have to wait a while.
stupid60 Jul 27, 2018 @ 9:03pm 
I have this same issue. Id really just like to play, but if not, Ill have to try and get my money back.
Quietman Jul 28, 2018 @ 3:07am 
I'm having this same error when I leave the game to play and my monitor goes on standby. When I come back and log in to windows again the error message is there. If I leave the game and my monitor doesn't go into standby mode I don't get the error...

Just thought I would add that I am using a desktop PC with an i7 4770K and GTX 1080 with the latest driver so it's not just laptop or old driver thing.
Last edited by Quietman; Jul 28, 2018 @ 3:11am
Gemanoneko Nov 26, 2018 @ 1:35am 
Same here.
Works on my desktop (high-end gaming) but can't launch on my Lenovo Ideapad with Intel HD 620 video. Getting context3d not available error.
This card plays most old games. Diablo 3 and WoW runs well.

Any plans to solve this? Is this an issue on dev end due being an early access title?
Playsaurus_Dev  [developer] Nov 26, 2018 @ 9:44am 
What types of gpu do your laptops have? We are aware of this issue, but it usually only happens on lower end laptops that do not have a dedicated gpu. We hope to release some fixes/changes in the future that may solve this for some of you, but for the time being, make sure you are updated to the latest drivers.
Gemanoneko Nov 28, 2018 @ 2:59am 
Hi McNiiby.
I've stated in my previous post that my GPU is Intel HD 620. And yes, I have the last drivers.
It's a pretty good video card from Lenovo IdeaPad laptop line which is pretty common. The card can run many games in full hd with low to mid settings.
Diablo 3, LoL, DOTA2, Overwatch, WoW, etc.

In my opinnion, the nature of Clicker games is something that suggest playing on low spec systems. I'll probably run it at work on my laptop, not at home on my main gaming rig :)
Last edited by Gemanoneko; Nov 28, 2018 @ 2:59am
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Date Posted: Jul 17, 2018 @ 11:34am
Posts: 10