Soundpad does not work in Discord or WhatsApp Web

[Ja3gger]

I used Soundpad last year, and it worked perfectly. However, after a recent Windows 11 update, the Soundpad audio stopped working in Discord and WhatsApp. I tested it in the Windows 11 recorder, and the audio is recorded successfully, so it seems to be an issue specifically with those apps.

[DanologyUK]

I am currently using soundpad in Discord right now and its working fine. Im on Windows 11 with the most up to date 24H" update installed aswell

[Krahlo]

i fixed some audio issues with SteelSeriesGG

[Ja3gger]

In my case, it's like when I play audio, Discord reduces the volume to the minimum and the audio quality becomes bad. I turned off the noise reduction option, but it still does the same thing.

[bertr0de]

Same issue. It's now working fine on discord, but WhatsApp still doesn't recognize audios

[Jesse]

Turn off krisp.

[Zap!]

Same issue cant find solution

[tung tung tung sahur]

You can try different setup modes.

Open the device preferences at File ▶ Preferences ▶ Devices, right-click the affected device and select Set setup mode.

Read here - https://www.leppsoft.com/soundpad/en/help/manual/compatibility/#setup-mode

[Zap!]

thanks for the reply. I tried but doesnt work

[tung tung tung sahur]

Originally posted by Zap!:

thanks for the reply. I tried but doesnt work

Have you tried all of them? In my case, the default one doesn't work with neither discord, nor chrome. while all other options do work

[Zap!]

Yes, i try all of them and also reinstalled. Still cant find solution.

[sizophren]

😉

[Nico_SaaS]

Same Problem with Steam and Discord. Audiorecorder works completly fine

[Freddo Mercurio]

Originally posted by мистер гавно:

You can try different setup modes.

Open the device preferences at File ▶ Preferences ▶ Devices, right-click the affected device and select Set setup mode.

Read here - https://www.leppsoft.com/soundpad/en/help/manual/compatibility/#setup-mode

Worked for me! Thanks!!

[♥Xilekai♥]

Originally posted by мистер гавно:

You can try different setup modes.

Open the device preferences at File ▶ Preferences ▶ Devices, right-click the affected device and select Set setup mode.

Read here - https://www.leppsoft.com/soundpad/en/help/manual/compatibility/#setup-mode

Yep, that worked. Just had to set it to the very first option and it immediately worked as intended.

[Klaus Jager]

If that doesnt work you can check it from here another solution since I had it before

https://steamcommunity.com/app/629520/discussions/0/565867561337552912/?tscn=1739747369#c565867707171406644