Controller Not Detected (PS4 on PC)

[Frac]

(Log file attached as reply)

I'm using a PS4 controller connected via USB. No matter what I do, it isn't detected at all. What I've tried.
- With and without Big Screen mode.
- With and without DS4Windows
- Directly on my PC and indirectly using Steam Link
- Hardwired controller on Steam Link and using BlueTooth mode
- Running as admin mode
- Two different PS4 controllers in all of the above configurations

- Windows 10 / NVidia GeForce GTX 980 latest patches

Controller works everywhere else. Works in Big Picture mode without trouble and stops working as soon as Tangledeep starts.

I have had no issues at any sort with any other game that even partially support controllers.

[Frac]

Initialize engine version: 5.6.3p4 (fbe8bd37d7fa)
GfxDevice: creating device client; threaded=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce GTX 980 (ID=0x13c0)
Vendor: NVIDIA
VRAM: 3072 MB
Driver: 23.21.13.8813
Begin MonoManager ReloadAssembly
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\UnityEngine.dll (this message is harmless)
Loading E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\UnityEngine.dll into Unity Child Domain
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)
Loading E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\Assembly-CSharp.dll (this message is harmless)
Loading E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\Assembly-CSharp.dll into Unity Child Domain
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\Assembly-UnityScript.dll (this message is harmless)
Loading E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\Assembly-UnityScript.dll into Unity Child Domain
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\UnityEngine.UI.dll (this message is harmless)
Loading E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\UnityEngine.UI.dll into Unity Child Domain
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\UnityEngine.Networking.dll (this message is harmless)
Loading E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\UnityEngine.Analytics.dll (this message is harmless)
Loading E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\UnityEngine.Analytics.dll into Unity Child Domain
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\TextMeshPro-1.0.55.56.0b10.dll (this message is harmless)
Loading E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\TextMeshPro-1.0.55.56.0b10.dll into Unity Child Domain
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\Rewired_Core.dll (this message is harmless)
Loading E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\Rewired_Core.dll into Unity Child Domain
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\Rewired_Windows_Lib.dll (this message is harmless)
Loading E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\Rewired_Windows_Lib.dll into Unity Child Domain
- Completed reload, in 0.026 seconds
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\System.Core.dll (this message is harmless)
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\System.dll (this message is harmless)
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\System.Xml.dll (this message is harmless)
Platform assembly: E:\SteamLibrary\steamapps\common\Tangledeep\Tangledeep_Data\Managed\Boo.Lang.dll (this message is harmless)
desktop: 2560x1440 144Hz; virtual: 7040x1440 at -1920,0
<RI> Initializing input.

<RI> Input initialized.

<RI> Initialized touch support.

UnloadTime: 0.887710 ms
Let's begin the fade and such!

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Setting up 4 worker threads for Enlighten.
Thread -> id: 2ca4 -> priority: 1
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Thread -> id: 2d00 -> priority: 1
Thread -> id: 8d0 -> priority: 1
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 1.634743 ms
Non platform assembly: data-199DC880 (this message is harmless)
Fallback handler could not load library E:/SteamLibrary/steamapps/common/Tangledeep/Tangledeep_Data/Mono/data-199DC880.dll
Non platform assembly: data-199A0070 (this message is harmless)
Fallback handler could not load library E:/SteamLibrary/steamapps/common/Tangledeep/Tangledeep_Data/Mono/data-199A0070.dll
Non platform assembly: data-19377020 (this message is harmless)
Fallback handler could not load library E:/SteamLibrary/steamapps/common/Tangledeep/Tangledeep_Data/Mono/data-19377020.dll
Rewired: Searching for compatible XInput library...
Rewired: Found Xinput1_4.dll.
All fonts loaded.

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Loading first assetbundle from E:/SteamLibrary/steamapps/common/Tangledeep/Tangledeep_Data/StreamingAssets\title

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

No player FileDefs for mod content in subfolder C:/Users/win8f/AppData/LocalLow/ImpactGameworks/Tangledeep\Unity

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)


Unloading 11 unused Assets to reduce memory usage. Loaded Objects now: 4219.
Total: 10.653502 ms (FindLiveObjects: 0.145554 ms CreateObjectMapping: 0.119466 ms MarkObjects: 10.363612 ms DeleteObjects: 0.024137 ms)

<color=yellow>Begin loading meta progress. C:/Users/win8f/AppData/LocalLow/ImpactGameworks/Tangledeep/metaprogress0.xml</color>

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There is no meta file.

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Build:

Impact Gameworks - Build: 4/1/2018 b.108g

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

LoadAllAssetBundles end, total time: 4.298705

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Did not find Wildling at Jobs/Wildling

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

All random names loaded!

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

BERSERKER not found

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

[zircon / Impact Gameworks]

Can you try launching the game directly from the steamapps folder, with Steam closed? Also, check to make sure you have no interfaces or overlays running (for example, streaming interfaces, broadcasters, shadowplay etc) just to eliminate factors.

[Frac]

Yes - starting from steamapps with "Overlay disabled" *does* work. Starting with "Overlay disabled", but from Steam or Steam-Big-Picture does *not* work, though.

(Also, unrelated, a startup option of "-skipconfig" would be nice - those config pop-up screens on start can be awkward to use in Big Picture mode.)

[Frac]

Additionally - leaving the Steam overlay enabled, but starting from the steamapps directory *still works*. Doesn't look like a Steam or overlay issue.

A execution path problem that's different when starting through steam vs. directly via steamapps?

[zircon / Impact Gameworks]

In your Steam settings, go to Controller, then uncheck "Generic Gamepad Configuration Support" under general settings. We use an input plugin called "Rewired" and according to the dev, this option causes a lot of problems.

[Frac]

I've checked. I only have "Guide Button Focuses Steam", and "PS4 Configuration Support" selected. 15 minute time-out, and PS4 Controller and Razer Orbweaver Chroma detected.

Cheers, Al

[Frac]

Turning off "PS4 Configuration Support" seems to fix the problem also. That's not something I'm willing to leave turned off (I use it all the time), but hopefully that helps you track down the issue.

[zircon / Impact Gameworks]

Ok. I've passed this on to the developer of our input plugin.