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Bugs suck. They're frustrating, I know. A bug like this is certainly bad, but it's also very rare - the game has been really stable for a long time. A lot of people are playing the game every day and our issue tracker has fewer things on it than ever before. Aside from this, we have 0 bugs labeled 'serious'.
No game is bug-free. If anyone claims they have a bug-free game, it hasn't been tested enough. Even if you go back to the much simpler 8-bit and 16-bit eras (NES, Genesis, SNES) and look at the most legendary games of all time like Final Fantasy, Chrono Trigger, etc., which had huge budgets and huge testing teams, they STILL shipped with bugs! Some of them way worse than anything Tangledeep shipped with.
This is true for indie games, it's true for AAA games with enormous teams and $100+ million budgets with entire departments of testers, it's true for everything. Yes, bugs suck, and I wish nobody would ever encounter one. Bugs quite literally keep me up at night. But again, this specific bug notwithstanding, Tangledeep has been really stable and devoid of serious issues since launch. I'm proud of that.
The best I can do - the best any human could do - is work on the game every day, respond to feedback, and make it better all the time. That's what I'm doing. I'm sorry if this is not enough.
That's it, no big, glad the bug was fixed for ya!
I understand your point of view. Even before opening the thread I was aware that games we had on consoles or that we bought on a CD had bugs dispite testing. It is impossible or close to impossible to remove all the bugs from a game before release. That said I have encountered new bugs daily on Tangledeep. My OP might seem harsh, but my point is that if the dev is aware of the fact that is not possible for a certain period of months to provide a less buggy game to customers then is ethical to not sell the game at full price. Another point I tried to make in the opening post, in which I recognise I wasnt clear enough, is that it is important to not take as a standard what others do but to stand for what you believe is fair. In other words if Ubisoft releases a super buggy assassin creed, because is a better way to cashgrab, it doesn't mean that you should do the same.
That said, im glad dev anwered my post and made me understand better their point of view as well as how challenging it is to make a game as a small indie team.