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You are completely correct in everything you have advised and as this has been a key topic on the forums I am going to lock this and pin it so that everyone can see and get the help they need.
Thank you once again!
-Ubisoft Support🦆
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Please provide the following information when you contact us >
- Possible Ubisoft usernames used
- Possible emails used for Ubisoft account
- Your Steam ID unique code, found here >
https://support.ubisoft.com/en-GB/Article/000060565
- A screenshot of your proof of purchase for the game, as shown here >
https://www.ubisoft.com/help?article=000061770
With this information, we should be able to locate your correct account that has access to the game, and resolve the enter CD key message you see.
Ubisoft Support