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Hey there! Could you give us some more details about this please?
Could you please send us a message at support@theirregularcorp.com so we can have a look into the issue. Just send us as many details as as you can, as it would be a real help - thanks so much! :D
I have had that same issue, I will pull all the cables, and replace them with their desired color, and some, usually around half will continue to be black, and the customer will be happy with that. Their was one job that only 2 cables would change, and the customer was happy with the job
Awesome, I'd mark this as solved then.