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lowelln1618 Jun 20, 2016 @ 5:26am
App Crash on Startup
I installed Portal 2 on a new PC and it ran fine for a few days. Today is will not load after clicking "PLAY". It attempts to run and then Windows gives me an app crash error. I have tried applying Beta verions to Steam, as was suggested in a different forum, and also validating the app cache. Not sure what to do at this point to get the game back up and running.
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Showing 1-7 of 7 comments
RexTheCapt Jun 20, 2016 @ 5:50am 
Re-install the game then. That usually works
#1
-blam!- Jun 20, 2016 @ 6:41am 
As RexTheCapt said, reinstalling the game will work. I've had games do that sometimes.
#2
Hunter #357 Jun 20, 2016 @ 6:59am 
If you don't want to reinstall, try validating the files.

To validate files:

1. Right click Portal 2 in your library.

2. Click "Properties".

3. Click "Local Content".

4. Click "Verify Integrity of Game Cache".

5. Wait until it has finished the file verification process,
and proceed to download missing files if there are any.


Actually, by this point, you probably already reinstalled.

Still though, this is a method you can use to fix your game in the future.
#3
RexTheCapt Jun 20, 2016 @ 7:00am 
Originally posted by Hunter #357:
If you don't want to reinstall, try validating the files.

To validate files:

1. Right click Portal 2 in your library.

2. Click "Properties".

3. Click "Local Content".

4. Click "Verify Integrity of Game Cache".

5. Wait until it has finished the file verification process,
and proceed to download missing files if there are any.


Actually, by this point, you probably already reinstalled.

Still though, this is a method you can use to fix your game in the future.
This method mostly works, sometimes you have to reinstall the game. happened with a another game of mine
#4
FireRat Jun 23, 2016 @ 10:28pm 
I guess I may have to re-install what a pain
How can the game just break like this?
#5
lowelln1618 Jun 25, 2016 @ 6:13pm 
I tried to re-install and it did not help. I also removed Steam entirely and re-installed and still no luck.
#6
FireRat Jun 25, 2016 @ 7:01pm 
Originally posted by lowelln1618:
I tried to re-install and it did not help. I also removed Steam entirely and re-installed and still no luck.
That is crazy, A re-Install did fix it for me, Try enabling log output & reading that to see if you can diagnose it
#7
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Portal 2 > General Discussions > Topic Details
Date Posted: Jun 20, 2016 @ 5:26am
Posts: 7

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