What the hell is this BS? - Unable to begin game!

[Bakamoichigei]

Yeah, okay, I get it. This is my fault for not having a real VR headset. Shoulda did better.

And yet so far I've had no problem using my VRidge-powered DIY headset and PSMove motion controllers combo in several VR-only games, both seated and room-scale...

So imagine my surprise when I go to play SUPERHOT VR only to find myself unable to even start the game, because no matter what I do, I can't grab the stupid gun; it's always just out of my reach!

I even changed some settings in the steamvr.vrsettings file to multiply the distance my motion controllers would move...only to watch in horror as the f**king thing got further away as I tried to grab it! Once again, remaining just out of reach.

Am I losing my ♥♥♥♥♥♥♥♥♥♥ mind, or is this really some kind of scam to screw everybody not running a Vive or Rift?!

[Major_Troubles]

Honestly, don't you notice how ridiculous you sound?

First of all, a scam means promising something and then not keeping it. You are complaining that unsupported(!) hardware does not work.
Second, there is the refund option in case that your purchase does not work. So you did not care that your hardware does not meet the requirements (your fault), you can still get a refund. No money loss for you here. Again, no signs of a scam whatsoever.

[MrEWhite]

"VR Support
Headsets

HTC Vive

Oculus Rift"

Your headset is not supported.

[Xilo The Odd]

so this is new to me that people would rather hodge podge stuff together to make a VR setup out of garbage parts rather than get a proper unit so stick with me on this line of questioning.

do you have to run extra software to trick VR software into thinking your using a certain controller setup? if so which one is it set to?

if not the above then how did you expect it to work on a game literally programmed specifically for 2 platforms and hardware types?

[󠀡Dibelabbes]

@[GPMoD]Bakamoichigei

Do you honestly think that games should not only get tested but also limited in gameplay towards what ever your makeshift VR solution is capable of doing? Seriously the nerve on some people...

Nothing wrong with asking for help, but how can you have this attitude when you know the problem is on your end.

EDIT: Compeletely missed that:

> Am I losing my ♥♥♥♥♥♥♥♥♥♥ mind, or is this really some kind of scam to screw everybody not running a Vive or Rift?!

How can somebody old enough to own a NeoGeo arcade cabinet really think that there could even be a chance that a developer would try to scam over the super minority of users that have a makeshift headset and buys VR games on a store with a 2 hour refund policy by including additional code in the game that blocks one of said makeshift solutions? Or is that just the "lets make outrages accusation to get attention" tactic of asking for help?

[Noxedwin]

This topic haha. It has to be some kind of troll.

The game's store page has a list of supported hardware, and I can't help but notice that on that list is not 'VRidge DIY and Playstation Move'.
You're lucky you got anything to work at all. You finally found something that doesn't tolerate your nonsense.

I can confirm as a Vive enthusiast (the Vive being actually supported by the game and claimed as such by the store page) that the game works, probably about 95%.
Your messy kludge is not supported. You knew this when you purchased the software.

You have no right to complain, and to even wonder if this is a scam is completely beneath reproach. The game does not work with things that it does not claim to support. Quick, someone call the Better Business Bureau, a crime is in progress.

I have a car which can go through puddles okay. I thought that because of this it would make an alright boat, but the moment I slipped the wetdock, water surged in and the engine died. Did Ford scam me?

[Razik Mazilya]

There are games listed as Vive only and yet they work with the Rift. Think of a differant excuse other than his "hardware isn't supported" because if there's a SteamVR driver for it, it is supported. I agree that this game is by no means a scam, however as I said above, if there's a SteamVR driver for it, in theory it should work. Some people don't want to spend trillions on VR, and you need to show some respect that this guy is able to hack his stuff together for less than what you bought your HMD for, and actually got it to get ingame. I know I can respect it. Just remember, the Oculus Rift was once a hacked together HMD, and they indesputably started this VR wave.

[Noxedwin]

Originally posted by BentLent98:

[...]f there's a SteamVR driver for it, it is supported.
[...]if there's a SteamVR driver for it, in theory it should work.

That's weird. It's almost like you lost conviction part-way through. Almost like it was never guaranteed to work and that's kind of the important bit..
If you can find any documentation on Steam or from Valve to the effect of "If software uses SteamVR, every VR device will be supported", then feel free to post it here. Else, don't try to claim it. That kind of assumption is exactly what screwed the OP.

The list of supported devices only involve Vive and Rift.
That's it. It doesn't matter if SteamVR tries to make it workable for other hardware. That's not guaranteed. If it does work, then you are lucky, if it does not, that is not a shortcoming on the game's part - it is a shortcoming on yours and/or the set-up you rigged.

Originally posted by BentLent98:

you need to show some respect that this guy is able to hack his stuff together for less than what you bought your HMD for

Like hell we do. I recognise that they took a shortcut from a very costly piece of technology and it generally worked for them. But when they complain and accuse the game of being a scam to people who didn't shell out, I don't need to respect that.
(And before we go there, 'just asking questions' like "is this really a scam?" is no less damning than an outright declaration.)

Originally posted by BentLent98:

Just remember, the Oculus Rift was once a hacked together HMD

Right. And now it's one of the biggest names in VR. Oculus's market share is pretty huge, and it is lucrative to offer support for it. Let me know when 'VRidge and Move' gets that big as a VR rig. Then complain to Superhot devs that it's not supported.

If the store page said the game supports Vive, but everyone using Vive couldn't play it, that's a valid complaint, and one the Superhot team would need to recognise or else stop claiming Vive works. But they don't recognise the OPs frankensteinian VR mess as a supported device, and they made no guarantee it would work. They didn't test it (for obvious reasons), and don't need to recognise it as worth spending additional effort to support it.

OP was lucky for as many VR titles as they were able to run with this bodge set-up. They finally found one that is more strict in what it supports and doesn't support. And they have no ground on which to lodge their complaint because, say it with me now, kids, their device is not on the list of supported hardware.

"Excuse" implies some sort of dishonesty or subterfuge. "Fact" would be more apt. If your device is neither a Rift nor a Vive, the game "may" support it, but it is not guaranteed. That's not an excuse - that's how it is.
You read the criteria on the store page of what the software runs on. If your system and hardware are not on that list, in whole or in part, and you buy it anyway, you are deliberately running a risk of not being able to use the software, or the software malfunctioning while in use. And you accept the consequences of that.

Or you get a refund and learn from your hubris.

[Razik Mazilya]

I never said every VR device supported SteamVR, I'm saying every VR game that supports SteamVR will support any device with a SteamVR Driver. Now if the driver is improperly made, that's the only time I could think that bad things could happen. As I said before, there a LOT of games on SteamVR that are supposedly Vive only but all that seems to mean is that it doesn't launch with the Oculus API even if you start it from SteamVR. SteamVR/OpenVR is supposed to abstract away the HMD/Controllers/Tracking, meaning that whatever devices that support SteamVR will support all SteamVR games, unless you do something like Google Earth VR and do a hardware check, or the driver for the device is incomplete or otherwise not working to a full capacity.

To be honest, hardware checks on a platform that is meant to combat hardware checks should not be tolarated by consumers and the company that makes the platform alike. Even if it's not on the supported list, it should not be coded to intentionally glitch out or otherwise run crippled on purpose for anything that is not on the supported list. Not saying the SuperHot devs did this, but what this guy just described (The gun being out of his reach and even moving farther out of his reach when he multiplied his movement) sounds either like a bug that is too coincidental to be unintentional (It's possible for a bug of the described nature under those circumstances to exist, but very improbable that it wasn't intentional) and/or a type of hardware check against such setups.

I would look at this "bug" with at least little suspicision because, as I said, no one should tolarate hardware checks on a platform whose philosophy and design is against hardware checks. Neither consumer nor Valve should tolarate it. I am not saying this can't be an unintended bug, I am saying it's a little suspicious given the nature and circumstances of the bug,

CLARIFICATION EDIT: And It could also be the result of faulty drivers. In which case the SH devs don't need to work around it, but whomever made the drivers for his setup needs to fix it.

[Major_Troubles]

Your comment is highly speculative. Optimisations can have the weirdest effects on different, untested devices.

[Razik Mazilya]

Originally posted by Major_Troubles:

Your comment is highly speculative. Optimisations can have the weirdest effects on different, untested devices.

SteamVR games shouldn't be able to tell the differance between controllers, only that they have a position, rotation, button state, etc. It's at least a little suspicious that the gun just so happens to move with the controller's position when the position gets close enough on "unsupported" hardware. Given some thought, only thing I can think of is that is a game issue because a game object moves, rather than a driver issue which would have a very differant effect.

[FishFillet]

Are you sure? I have the exact same setup as you using trinus instead of vridge yet I still am able to use the gun except for the other stage when u need to use it

[chukabi]

So is there gonna be a patch to fix this? Cos honestly if there isn't and I can't play this again, I want my money back.

[󠀡Dibelabbes]

Then just get your money back? There is a Steam refund system if you bought it directly from Steam.

I really really doubt that any developer cares about some super small minority of users that isn't using a officially supported Steam VR headset. Especially when doing so might require to get that hacked together hardware themselves for testing.

[Noxedwin]

One year on, and I'm still trying to figure out where all the pίss-and-wind is coming from. I personally refuse to validate any complaints that say "This thing is listed as only supporting device A and B. But I have device JKL. Is it a scam?".

If this is the sort of thing you have trouble grasping, what you need is not technical advice, but help of a different kind altogether.

Get a refund, and don't make the same mistake again.

[Crownelius]

Christ people, I am here because my ceilings are too low on and I can't grab the helmet - How do I grab the helmet? there is no reset View - that's it, thats all I want to know, how do I grab the helmet