Wolfenstein II: The New Colossus

Wolfenstein II: The New Colossus

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"FATAL ERROR: vkEnumeratePhysicalDevices failed with error (VK_INCOMPLETE)"
Just bought and installed the game for the first time. Every time I launch the game, I receive the above error and a blue console box. I've seen fixes online for this, which all suggest to update or reinstall graphics drivers; I have completely reinstalled my graphics driver to the latest update, to no avail.

My computer's specs are:

OS: Windows 10 Home 64-bit
CPU: AMD Ryzen 7 Renoir 7nm Technology
RAM: 16.0GB Dual-Channel DDR4 @ 1596 MHz (22-22-22-52)
Motherboard: ASUSTeK COMPUTER INC. FA506IV (FP6)
Graphics:
Generic PnP Monitor (1920x1080@144Hz)
2047MB NVIDIA GeForce RTX 2060 (ASUStek Computer Inc)
512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
SLI Disabled
CrossFire Disabled
Storage: 953GB Western Digital WDC PC SN530 SDBPNPZ-1T00-1002 (SSD)
Audio: Realtek High Definition Audio

The crash log I receive is as follows:

Winsock Initialized
idCommonLocal::Init() time 20: 0.082s
------ Initializing File System ------
Current search path:
- C:/Users/thepr/SAVEDG~1/MachineGames/Wolfenstein II The New Colossus/base/
- C:/Program Files (x86)/Steam/steamapps/common/Wolfenstein.II.The.New.Colossus/base/
------ File System initialized.
WARNING: ReadJsonFile: could not read file: packagechunklist.json
Executing build.cfg...
------ Command Line ------
"C:\Program Files (x86)\Steam\steamapps\common\Wolfenstein.II.The.New.Colossus\NewColossus_x64vk.exe"
------ CPU Information ------
1 CPU package, 8 physical cores, 16 logical cores
2895 MHz AMD CPU with MMX & SSE & SSE2 & SSE3 & SSSE3 & SSE41 & SSE42 & AVX & HTT
32768 kB 1st level cache, 524288 kB 2nd level cache, 4194304 kB 3rd level cache
15792 MB System Memory
idCommonLocal::Init() time 30: 0.084s
SearchDLC: found 0 dlcs
idLib::SetProduction( PROD_PRODUCTION )
idCommonLocal::Init() time 40: 0.100s
------- Initializing renderSystem --------
PreliminaryRenderSetup
...registered window class
-------------------------
Application Info
-------------------------
App : Wolfenstein II The New Colossus - 1.0.3
Engine : idTech - 6.5.0
-------------------------
Instance Extensions
-------------------------
+ VK_KHR_surface
+ VK_KHR_win32_surface
+ VK_KHR_get_physical_device_properties2
WARNING: No address, error: 126
WARNING: No address, error: 126
WARNING: No address, error: 126
WARNING: No address, error: 126
WARNING: No address, error: 126
WARNING: No address, error: 126
? @ 0x1a2282ad( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
? @ 0xfffffffe( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
? @ 0x009eee50( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
? @ 0x1cc78bd8( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
? @ 0x1cc78bd8( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
? @ 0x00000000( ) + bytes () : ** UNKNOWN **( ** FUNC_PARAM_ERROR ** )
FATAL ERROR: vkEnumeratePhysicalDevices failed with error (VK_INCOMPLETE)
TIMER: idRenderSystemLocal::Init() took 1217.2360 ms
Dumped console text to C:\Users\thepr\SAVEDG~1\MachineGames\Wolfenstein II The New Colossus\base\ErrorLog_08-02-2023__09-22-00pm.txt.

idRenderSystem::Shutdown()
ImageStreaming shutdown took 0.00s

***************************
FATAL ERROR: vkEnumeratePhysicalDevices failed with error (VK_INCOMPLETE)

***************************

I have no issues running any other games on my system whatsoever. I've verified the integrity of my game cache as well. Please, if anyone knows how to fix this, I would greatly appreciate the help.
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Showing 1-4 of 4 comments
I'm going to submit a support ticket and see how it goes. Once I've got it working, I'll reply to this thread with a solution.
Morgoth Sep 27, 2023 @ 11:12pm 
I got same problem, have you found any way to solve it?
Last edited by Morgoth; Sep 27, 2023 @ 11:12pm
Maxim Stoyalov May 2, 2024 @ 7:38pm 
Так же.
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Showing 1-4 of 4 comments
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