Wolfenstein II: The New Colossus

Wolfenstein II: The New Colossus

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Airian Dec 26, 2017 @ 11:50am
vkEnumeratePhysicalDevices failed with error
I installed the PC version of Wolfenstein II yesterday (Dec. 25) from a CD-ROM through Steam. The game downloaded overnight as well as the DLC Terror Billy Cosmetic Quake Champions. Today (Dec. 26), I clicked the play button, a window opened with an initialization error. Unfortunately the game won't launch so I am unable to make any graphic changes in the game.

FATAL ERROR: vkEnumeratePhysicalDevices failed with error (VK_ERROR_INITIALIZATION_FAILED)

Steps I've taken to troubleshoot the error myself:

- Nvidia driver is v388.71
- Steam game cache deleted and verified
- Steam is update to date
- Verified integrity of game files
- Uninstalled CD ROM version, Installed version from Steam
- Unable to disable or turn off Shadowplay since game won't launch
- Opted to run as administrator
- Same error if I opt to play in safe mode

Error Message from Steam: https://drive.google.com/open?id=1SfcxuKAARfO3fWwJpqgM77D19PKrvpfF

Details from DxDiag: https://drive.google.com/open?id=1Yp3MtBqgQNlac6DPgAvvu2zVhO9sjf_z

Details from GEFORCE Experience PC App: https://drive.google.com/file/d/1TlBecpEcaB6XnOIQaHXGBCv30lNlasnD/view?usp=sharing

I'm not super computer savvy but I do know a quite a bit. This game is my between classes, holiday escape, please help. I have a high need to lose myself in a good story. :) Thank you, I really appreciate your help.
Last edited by Airian; Dec 26, 2017 @ 11:56am
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Showing 1-5 of 5 comments
SteveHard Dec 26, 2017 @ 12:35pm 
Could you please run also a vulkaninfo in a console? ( vulkaninfo >vulkaninfo.txt )

It actually outputs all properties of the found and supported gpu devices by the vulkan api.

As I can see you have got a GTX 560, which is unfortunatelly officially not supported by the provided drives from NVIDIA:
https://developer.nvidia.com/vulkan-driver

Did you try the demo before purchasing the full game?
Last edited by SteveHard; Dec 26, 2017 @ 12:47pm
Airian Dec 26, 2017 @ 1:04pm 
Thanks for reply. I didn't try the demo, just purchased. Do I need a new graphics card?

I visited the page you linked. Then under the first category "Windows" I clicked "Download for Windows 10 (64-bit)."

This opened another page, http://www.nvidia.com/Download/index.aspx?lang=en-us. I'm not sure what to do on this page.

SteveHard Dec 26, 2017 @ 1:26pm 
Originally posted by Airian:
Thanks for reply. I didn't try the demo, just purchased. Do I need a new graphics card?

I visited the page you linked. Then under the first category "Windows" I clicked "Download for Windows 10 (64-bit)."

This opened another page, http://www.nvidia.com/Download/index.aspx?lang=en-us. I'm not sure what to do on this page.
Sorry, I posted the link only for the release notes, see section "Vulkan Driver Release Notes"
As you can see your card is not listed there, in other words Vulkan is not supported officially with your GPU.

But still there are ppl whom were able to get the game to work with low vram cards:
http://steamcommunity.com/app/612880/discussions/0/1482109512308934993/

Depending on other posts here even if you would buy a new GPU there is a chance that the game is going to fail to start or you are going to experience cashes during the game.

I personally have got no issues with the game, running flawlessly.
Airian Dec 28, 2017 @ 9:48pm 
I'll upgrade graphics card. Thanks for sharing.
seansplayin Aug 4, 2018 @ 10:18pm 

just installed Ubuntu 18.04 on ASUS Crosshair VI with 1800x and AMD HD-7950 GPU. loaded Ubuntu Kernel Update Utility and updated kernel to 4.17.11 which was the most recent at the time (08-04-2018) tried loading F1 2017 on Steam and received Vulkan errors. In researching the Vulkan errors I'm came across people getting the same vulkan errors on Wolfenstein and also Doom 2016.
After trying many different fixes found this article

https://askubuntu.com/questions/1041394/vk-error-incompatible-driver-error-with-vulkan-on-ati-sapphire-7870-running-xu/1042801

followed instructions, vulkaninfo no longer states unsupported driver and now lists tons of information.
lspci -k | grep "Kernel driver in use:" line 21 no longer says "radeon" and now says "AMDGPU"

thank you for the help.
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Date Posted: Dec 26, 2017 @ 11:50am
Posts: 5