Characters

[trevor812]

I need help i can't see my characters body and when i get close to another character they will start to disappear on me but when i back up i can see them again. I can still talk to them when they disappear on me but can't see them. Is there a way to fix this?

[erasmus]

Hi there, can you give some info on your PC specs? GPU, CPU, Windows version?

In the graphics settings, what options have you selected? What's your FOV set at?

Can you describe how close you are before they disappear?

[trevor812]

My PC specs is Windows 8.1 intel core i3-2370m CPU@2.40 GHz 64 - bit operating system, The graphics settings is set to Medium and my FOV is set to 50. The Character disappears within talking distance. It only started when the new update happen. Hope this helps

[erasmus]

Hi, thanks for the details, but I still need to know more about your GPU. If you type "Device Manager" into your Start Menu, select Device Manager, and expand the "Display adapters" section, what does it list there? Also, can you grab a log file for me please? You can find the log I need (output_log.txt) here: C:\Users\YOUR NAME\AppData\LocalLow\Eek\House Party

[trevor812]

The Display adapters says Intel(R) HD Graphics 3000 and I can only find two the Debug log and the HouseParty.gc.log. The HouseParty.gc.log says GetThreadContext failed and The Debug log says this [0223/041745.778:ERROR:settings.cc(324)] Settings version is not 1. Please let me know if this is it hope it helps.

[erasmus]

Originally posted by trevor812:

The Display adapters says Intel(R) HD Graphics 3000 and I can only find two the Debug log and the HouseParty.gc.log. The HouseParty.gc.log says GetThreadContext failed and The Debug log says this [0223/041745.778:ERROR:settings.cc(324)] Settings version is not 1. Please let me know if this is it hope it helps.

Ok that's going to be a problem. That's simply an underpowered graphics chip, and while it is DX11 capable, it is discontinued and may not have access to enough memory to properly load game assets/resources. You can try some of the following steps, but there is no way to honestly guarantee that the game will run without any issues:

• Make sure your desktop resolution is set to your display's native resolution, and try setting it temporarily to a lower value.
  
• Make sure the game's resolution in the Graphics menu matches that of your desktop.
  
• Set the graphics settings to Low, and turn all extra features off.
  
• Make sure both your PC's power plan/power profile AND any settings in your Intel HD Control panel are set to high performance/max performance.
  
• Close ALL other programs that are non-essential/non-Microsoft that may be running in the background.
  
• Verify using Intel tools (you'd have to look this up online but they have driver download tools) that your Intel system drivers are updated
  
• Make sure that Steam is not making use of the Steam Overlay in the Steam settings.
  
• If you have House Party installed on a different drive than your primary (on E:\ for instance instead of C:\) make sure *that* drive has an appropriately sized paging file. See this link for more: https://steamcommunity.com/app/611790/discussions/0/1760230437365453579/
  
• Try forcing the game to run in DirectX 9, or with using legacy Direct X feature sets:
  
  Right Click on House Party in your Library
  Choose "Properties"
  Click "Set Launch Options"
  Paste into text box "-force-d3d9" without the quotes
  Click "OK"
  Click "Close"
  
  
  Additional command line feature set/launch options (can be helpful for legacy AMD cards or if using Steam's Proton feature). Try one of these at a time within the Launch Options window:
  
  -force-feature-level-9-3
  -force-feature-level-10-0
  -force-feature-level-10-1
  -force-glcore
  -force-glcore42 -force-clamped
  -force-gles
  -show-screen-selector (after using this one, try changing your resolution and quality settings in the selector screen that appears after pressing Play)

Those are just what I would start with. There is a longer list in this article in sections T4 and T5: https://steamcommunity.com/app/611790/discussions/1/1458455461474913334/

If none of the steps above AND none of the steps in the link work, I would refund if still possible. Even contact Steam support if you must for a refund, as there isn't much that can be done with that hardware.