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House Party > Bug Reports > Topic Details
Nightbreed (offline) May 15, 2018 @ 4:46pm
"Downloading latest story from server, please wait"
I can't play because the Start New Game button is grayed out and I have a message "Downloading latest story from server, please wait". Nothing seems to download though, I can't find any new files in the game dir or My Documents. I've waited a long time, and still can't play.
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Nightbreed (offline) May 15, 2018 @ 8:09pm 
Nobody? I'm giving this 4 more hours, and if the devs don't respond, I'm refunding.
Last edited by Nightbreed (offline); May 15, 2018 @ 8:09pm
#1
erasmus May 16, 2018 @ 5:52pm 
We have a pinned troubleshooting document here that covers this issue:

https://steamcommunity.com/app/611790/discussions/1/1458455461474913334/

Section T3 is relevant to the issue you're experiencing. Usually this is an anti-virus issue, anti-ransomware issue, or other security software conflicting with the connection to our servers. AVG, Avast, Comodo, BitDefender, etc. have all proven to cause issues at times. Could also be Windows Firewall, or a wider array of network configuration settings. The game needs to be able to hit our server, in short.

Edit: moving to Bug Report section.
Last edited by erasmus; May 16, 2018 @ 5:55pm
#2
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House Party > Bug Reports > Topic Details
Date Posted: May 15, 2018 @ 4:46pm
Posts: 2

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