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You could spend that 1000 on the battle pass (or 750 right now), which includes more than enough shards to unlock all champions, AND 9 weapons which would normally cost you 1000 platinum each, of which 5 can't even drop from lootboxes long term.
And there's a whole bunch of other stuff in the pass, and unlike in most games that have a BP, you can actually grind this one to 100 in one evening of boring instagib with bots if you want.
But, if you do insist on buying them like this, the official Quake Discord is the only place where devs can actually hear you and help out. Join up and post about this bug in the bug reports section.
Thanks man for the info!
Just bought the 200 shard-plat conversion, then the discount shambler arm. Guess some things in the store still work. It was still not letting me get BP tokens before that.
Just beware, there is Bethesda scam in place. If you go to Battle pass page the price is 1000. For 750 you have to go first into shop, buy the discounted token and then use it for Battle pass access. I thought this is a joke, but not so beware. This was my last time when I spent some money in their shop. Bethesda = scam company.
I wish that they would fix the glitch that's preventing people from buying battle pass tokens.