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Sorry for your troubles, this is a problem we never encountered.
Could you provide us with your Crash Dump file and report ?
I'm gonna copy/paste the explanations on how to proceed :
C. Please provide the crash dump '.mdmp' file (if you have one):
1. Run Steam and click LIBRARY.
2. Right click on 'Masters of Anima' and click 'Properties'.
3. Click the tab 'LOCAL FILES' then the button 'BROWSE LOCAL FILES'.
Send your report with a description of the problem, the System Information report (compressed .zip file), the '.mdmp' crash dump and the savegame in attachment to: support@focus-home.com
Passtech will analyze the file then.
Thanks !
I sent you an email with the required files. Hope it will help to solve the issue ;).
Nous avons bien reçu ton mini-dump ! Merci de l'envoi :)
J'ai créé un Bug Ticket et on va essayer de voir les devs aujourd'hui ce qui se passe exactement et le résoudre dès que possible.
Merci pour ta patience et toutes nos excuses pour la gêne.
Bonne journée !
We've identified the issue : The game crashes at launch on Mono / Dual Cores CPUs. Since these are becoming quite obsolete on Windows PCs, we didn't identify these issues during our QA sessions.
Passtech is aware of the issue and will create a fix soon. (We shall test it beforehand to make sure no additional issues has been introduced)
Thank you for your understanding and apologizes for the inconvenience. :/
Thank you for bearing with us, once again. I hope you'll be able to enjoy Masters of Anima soon :)