game is crashing because of a Fatal Application Error: Out of Memory

[fenwe2]

Hi everyone. I have been playing GreedFall for about 20 hours now. My game started crashing recently while playing, everytime. The error that occurs is Fatal Application Error Out of Memory. I dont know what this means or how to fix it. I was hoping that someone out there has experienced this and knows how to fix it. If so, please let me know. Thank yoiu

[redeyedraven]

Without knowing your PC's specs, my only guess would be either RAM or VRAM not being sufficient (or faulty).

[fenwe2]

Originally posted by redeyedraven:

Without knowing your PC's specs, my only guess would be either RAM or VRAM not being sufficient (or faulty).

What PC specs do you need to know?

[cheshirm]

click on steam help then system information. copy/paste everything here.
perhaps your graphics are set too high and your graphics card cannot run it that high.

[fenwe2]

Originally posted by cheshirm:

click on steam help then system information. copy/paste everything here.
perhaps your graphics are set too high and your graphics card cannot run it that high.

Computer Information:
Manufacturer: Dell Inc.
Model: XPS 8920
Form Factor: Desktop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3600 Mhz
8 logical processors
4 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: Intel(R) HD Graphics 630
DirectX Driver Name: nvldumd.dll
Driver Version: 27.20.100.8854
DirectX Driver Version: 27.21.14.6611
Driver Date: 10 14 2020
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 1060 6GB
VendorID: 0x10de
DeviceID: 0x1c03
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1600 x 900
Desktop Resolution: 1600 x 900
Primary Display Size: 17.01" x 9.45" (19.45" diag)
43.2cm x 24.0cm (49.4cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers / Headphones (Realtek

Memory:
RAM: 8095 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 936270 Mb
Largest Free Hard Disk Block: 358061 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 27be628f522e1371fb9b9712f9550dba0310074a

Storage:
Disk serial number hash: 3ef6f915
Number of SSDs: 1
SSD sizes: 1000G
Number of HDDs: 0
HDD sizes: %s1

Ok. Here it is. I hope that it helps

[cheshirm]

possibly. Primary VRAM: 1024 MB your card is newer than my 7 year old graphics card. probabaly has more than 1gb vram. I have 2gb. perhaps your game is using your intel hd graphics and NOT your nvidia 1060? i think a 1060 has 6gb vram. use windows task manager then click on performance tab then scroll to bottom and click on nvidia gpu - should tell you how much. (slim chance your card memory is fried/bad)

[fenwe2]

Originally posted by cheshirm:

possibly. Primary VRAM: 1024 MB your card is newer than my 7 year old graphics card. probabaly has more than 1gb vram. I have 2gb. perhaps your game is using your intel hd graphics and NOT your nvidia 1060? i think a 1060 has 6gb vram. use windows task manager then click on performance tab then scroll to bottom and click on nvidia gpu - should tell you how much. (slim chance your card memory is fried/bad)

Where can I find the Windows Task Manager tool?

[cheshirm]

hold down the windows key and the letter x
or
type task manager in windows search tool

[fenwe2]

Yes, 6g of dedicated and 4g of shared

[cheshirm]

my nvidia 750 ti with 2gb ram reports Primary VRAM: 2047 MB. I looked at other steam users with nvidia 1060s and saw they report Primary VRAM: 6143 MB. you did check and make sure game is using nvidia card and NOT your motherboard graphics? perhaps someone else knows why your 1060 steam system info reports 1gb - doesnt seem right.

never used this but might try method #4 nvidia here:
https://www.ghostarrow.com/greedfall-fix-out-of-memory-error-and-crashes#:~:text=Some%20players%20of%20GreedFall%20are%20experiencing%20the%20Fatal,to%20set%20Texture%20quality%20to%20a%20lower%20quality.

[fenwe2]

I started playing GreedFall again in order to see if whatever was causing the "memory error" had gone away as if it was a temporary thing. And it did, and it hasn't resurfaced. I dont know what caused it, but I thank you for your help. I really appreciate it