CPU Usage

[Creeperslasher]

For some reason, it uses up 100% of my cpu, resulting in crashes and even force restarts. Any suggestions?

[YamaKami]

One suggestion, always include your specs with this kind of post.

[76561198885153698]

Hi,
Sorry for the inconvenience! Does it happen all the time or seems to affect some areas? Are you able to launch the game or does it affect you from the start?

[Roamer]

Was having this problem as well, thou wasn't resulting in crashing but heavy game stutter, the game will use anywhere from 20% usage and then spike up to 90% to 100% usage and go anywhere inbetween regardless of what I was doing or where I am in the game.

I've been able to fix the issue sort of by turning on vsync, but the cpu usage still spikes up to 80% sometimes but at least it's not peaking the CPU anymore or causing stutters. Hope this helps you til a patch rolls in.

For the devs, my system specs are
R5 2600 @ stock clocks
16GB RAM
GTX 1080 8GB @ stock clocks
Res played at is 1440p, settings are ultra.

[Creeperslasher]

Originally posted by Raibibi:

Hi,
Sorry for the inconvenience! Does it happen all the time or seems to affect some areas? Are you able to launch the game or does it affect you from the start?

Im in Serene(in the place before setting sail) and it normally affects me while walking around. The game launches fine and im able to load into it but then im met with heavy stutter, shortly before i get the prompt to close the game. Also, it shows an error message,saying fatal application error,followed by out of memory, and which shows alot of numbers after allocator, external memory and such.The dialogues cut off randomly too,though im not concerned about that. My specs are:


AMD FX(tm)-6300 Six-Core Processor
8GB RAM
GTX 1060 6gb( Factory Overclocked)
Settings High-Ultra
Resolution is 1080p

[sinny]

I had the same problem, my pc shut down when you get your first companion :(

intel i7 4790k (stock)
16 RAM
nvidia gtgabyte 2070super (factory oc)

1440p, all max settings

[YamaKami]

Originally posted by Creeperslasher:

Originally posted by Raibibi:

Hi,
Sorry for the inconvenience! Does it happen all the time or seems to affect some areas? Are you able to launch the game or does it affect you from the start?

Im in Serene(in the place before setting sail) and it normally affects me while walking around. The game launches fine and im able to load into it but then im met with heavy stutter, shortly before i get the prompt to close the game. Also, it shows an error message,saying fatal application error,followed by out of memory, and which shows alot of numbers after allocator, external memory and such.The dialogues cut off randomly too,though im not concerned about that. My specs are:


AMD FX(tm)-6300 Six-Core Processor
8GB RAM
GTX 1060 6gb( Factory Overclocked)
Settings High-Ultra
Resolution is 1080p

So you need to lower your settings. The CPU you are using meets the minimum specs just. Same for the 8GB RAM.

MINIMUM:
Requires a 64-bit processor and operating system
OS: Windows 7/8/10 (64 bits)
Processor: Intel Core i5-3450 (3.1 GHz) / AMD FX-6300 X6 (3.5 GHz)
Memory: 8 GB RAM
Graphics: 2 GB, GeForce GTX 660/Radeon HD 7870
Storage: 25 GB available space
Additional Notes: INTERNET CONNECTION REQUIRED FOR GAME ACTIVATION

[YamaKami]

Originally posted by sinny:

I had the same problem, my pc shut down when you get your first companion :(

intel i7 4790k (stock)
16 RAM
nvidia gtgabyte 2070super (factory oc)

1440p, all max settings

Any chance the game is defaulting to an integrated GPU? Your specs should be good to go as far as running this game....

[McGeorgeOfTheJungle]

For me after 5 mins of gameplay I get a CTD with what appears to be an Out of Memory error message, however it isn't out of memory I had something running alongside so I could watch what was going on, like others (im on a Ryzen 7) the CPU usage is very high.

Tried a few things, settings turned down low, turning off steam overlay etc same CTD happens after around 5 minutes.

Not happy days at all.

[YamaKami]

Originally posted by McGeorgeOfTheJungle:

For me after 5 mins of gameplay I get a CTD with what appears to be an Out of Memory error message, however it isn't out of memory I had something running alongside so I could watch what was going on, like others (im on a Ryzen 7) the CPU usage is very high.

Tried a few things, settings turned down low, turning off steam overlay etc same CTD happens after around 5 minutes.

Not happy days at all.

Run a dxdiag and then post that up via a pastebin link. That's the best way to help devs get to the bottom of it. Or even just post up the associated hex code from the error at the very least along with specs.

[Creeperslasher]

Originally posted by YamaKami:

Originally posted by Creeperslasher:

Im in Serene(in the place before setting sail) and it normally affects me while walking around. The game launches fine and im able to load into it but then im met with heavy stutter, shortly before i get the prompt to close the game. Also, it shows an error message,saying fatal application error,followed by out of memory, and which shows alot of numbers after allocator, external memory and such.The dialogues cut off randomly too,though im not concerned about that. My specs are:


AMD FX(tm)-6300 Six-Core Processor
8GB RAM
GTX 1060 6gb( Factory Overclocked)
Settings High-Ultra
Resolution is 1080p

So you need to lower your settings. The CPU you are using meets the minimum specs just. Same for the 8GB RAM.

MINIMUM:
Requires a 64-bit processor and operating system
OS: Windows 7/8/10 (64 bits)
Processor: Intel Core i5-3450 (3.1 GHz) / AMD FX-6300 X6 (3.5 GHz)
Memory: 8 GB RAM
Graphics: 2 GB, GeForce GTX 660/Radeon HD 7870
Storage: 25 GB available space
Additional Notes: INTERNET CONNECTION REQUIRED FOR GAME ACTIVATION

Yea ive done that. The gameplay time gets extended before the same problem occurs.

[Roamer]

Originally posted by McGeorgeOfTheJungle:

For me after 5 mins of gameplay I get a CTD with what appears to be an Out of Memory error message, however it isn't out of memory I had something running alongside so I could watch what was going on, like others (im on a Ryzen 7) the CPU usage is very high.

Tried a few things, settings turned down low, turning off steam overlay etc same CTD happens after around 5 minutes.

Not happy days at all.

Have you tried turning on vsync? It somewhat fixed the issue for me with my 2600, still high usage spikes, but no crashes since, not fun to be locked at 62fps, but at least it's playable.

[YamaKami]

Originally posted by Creeperslasher:

Originally posted by YamaKami:

So you need to lower your settings. The CPU you are using meets the minimum specs just. Same for the 8GB RAM.

MINIMUM:
Requires a 64-bit processor and operating system
OS: Windows 7/8/10 (64 bits)
Processor: Intel Core i5-3450 (3.1 GHz) / AMD FX-6300 X6 (3.5 GHz)
Memory: 8 GB RAM
Graphics: 2 GB, GeForce GTX 660/Radeon HD 7870
Storage: 25 GB available space
Additional Notes: INTERNET CONNECTION REQUIRED FOR GAME ACTIVATION

Yea ive done that. The gameplay time gets extended before the same problem occurs.

If you go min specs and get that crash, can you post the hex code or a dx diag?

[YamaKami]

Originally posted by Roamer:

Originally posted by McGeorgeOfTheJungle:

For me after 5 mins of gameplay I get a CTD with what appears to be an Out of Memory error message, however it isn't out of memory I had something running alongside so I could watch what was going on, like others (im on a Ryzen 7) the CPU usage is very high.

Tried a few things, settings turned down low, turning off steam overlay etc same CTD happens after around 5 minutes.

Not happy days at all.

Have you tried turning on vsync? It somewhat fixed the issue for me with my 2600, still high usage spikes, but no crashes since, not fun to be locked at 62fps, but at least it's playable.

I am running an intel CPU, but that said I have settings at max (4K) and vsync on or the fps will cripple me (as in it is too high) as the monitor is still just a 60Hz one.

[76561198284887867]

Hi everyone

Sorry for these issues.
Could you extract any logs and crash dumps related to the issues you are encoutering? they would help us greatly in identifying the source of the problem.


1. Open Windows Explorer or File Explorer from the taskbar.
2. Navigate to Documents > GreedFall.

- The two game logs (engine and game) and the crash dumps are located in the silk_logs folder.

NOTE: If a crash dump has not been generated after a game crash:

1. Navigate to Steam > steamapps > common > GreedFall > boot.
2. Check the presence of the appconfig.txt file or create it (as a Text Document).
3. Edit the appconfig.txt and add the line: steamdumps=0

steamdumps=0 > a crash dump is generated.
steamdumps=1 > no crash dump generated.

You can send then to [e-mail] by mentionning this thread or use a file transfer site like wetransfer and post the link in here.

Thanks!

[McGeorgeOfTheJungle]

Done so, shame I cannot view the dumps myself to get a better understanding on what is going on, so I could try some steps to minimise it.

Additionally: While typing this out I got a response that my mail has failed, seems you have a limit to file sizes. I will try again.