SimAirport

SimAirport

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crian_ph Apr 17, 2018 @ 4:52pm
Janitor bug
Hi. I've been playing for a while the game broke. So I left it running on it's own for a good 8 hours or so while I'm at work and then my janitors stopped functioning, or maybe it's the garbage trucks that aren't working?

Anyway, airport's a mess now, trash everywhere. My janitors are always "busy" but they seem stuck in the cleaning animation without doing any actual cleaning at all. My garbage zone is functional and I have dumpsters but there is a 2-lane road in front so maybe that's what broke it?

Will share screenshots.
Originally posted by LVGameDev:
We just deployed the hotfix for this one over on Edge btw. :)

Really glad to hear you're having a good experience so far, and not too buggy even on Edge! Really happy to hear that, especially after having just responded to a review about bugs from someone that has >200 hours of gameplay (bleh).

BTW, if you haven't yet, would really appreciate if you might consider leaving us a review -- is really great way to help support the game (and us devs who work really hard to deliver a great game -- weekends included!). =D

Ty!!
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Showing 1-15 of 28 comments
crian_ph Apr 17, 2018 @ 4:57pm 
OK I don't know how to share screenshots with this Steam desktop app but I uploaded them in my personal Steam profile. :D
dragonsphotoworks Apr 17, 2018 @ 5:00pm 
upload them and make a link to them. Havent messed with the app much but should be able to cut and paste a link?
Ramsis Apr 17, 2018 @ 5:12pm 
Goodness that is quite a bit of trash! Could I get your save file please? My email is ramsis@simairport.com and you can access your saves by opening your save folder via the save menu in game.
dro1111 Apr 17, 2018 @ 5:14pm 
Same thing happened to me today. I had just expanded my airport and noticed that it was filling up with trash. Janitors were all stuck in the garbage zone.
blackdrako3000 Apr 17, 2018 @ 5:56pm 
Maybe your janitors saw the huge mess and decided to go on strike.
dragonsphotoworks Apr 17, 2018 @ 6:32pm 
"What?! We have to actually work?! STRIKE!!!" hehehe
Last edited by dragonsphotoworks; Apr 17, 2018 @ 6:32pm
Scifiwriterguy Apr 17, 2018 @ 7:04pm 
Whoa. O.o

Well, you can see the paths the pax are taking...they considerately paved them in trash. Kinda reminds me of the airport in The FIfth Element, so you've managed to create a future airport. Nice work! :D

In all seriousness, though, I have two questions:
1. I didn't see a single garbage can in those screenshots. Are there any? If pax don't have a place to dump their trash, they just dump it anywhere. Granted, your janitors should be sweeping it up, but the lack of cans may be a contributing factor.
2. Is there a staff door path to the various parts of your airport? The janitors should be using any doors available, but I can't help but think there's a glitch in the pathfinding algo where it might be looking for staff access to secured zones.
Ramsis Apr 17, 2018 @ 7:38pm 
Originally posted by drobb1111:
Same thing happened to me today. I had just expanded my airport and noticed that it was filling up with trash. Janitors were all stuck in the garbage zone.

Hi drobb could I also get your save please? My email is ramsis@simairport.com and you can access your saves by opening your save folder from the save menu in game.
LVGameDev  [developer] Apr 17, 2018 @ 7:40pm 
We'd definitely like to get saves from you guys on this one. That amount of trash is almost surely a bug, even with garbage bins (though having none will definitely lead to a dirty airport a lot faster), and if your janitors are stuck in the garbage zone then that'd definitely be a bug.

If we can get a save from anyone experiencing this issue then we'll be able to dig further into it, and hopefully get to the bottom of the problem pretty quickly & get a fix out from there.

media@simairport.com or can send to Ramsis as well.
Scifiwriterguy Apr 18, 2018 @ 11:33am 
Devs, if you could let us know what caused that, it'd be great to read. From a programming standpoint, I'm more than a little interested to know what happened. If you don't mind sharing, of course. :)
LVGameDev  [developer] Apr 18, 2018 @ 11:59pm 
@Scifiwriterguy -- Only if you reply to my response on your review! =P

Will let you know. :)
crian_ph Apr 19, 2018 @ 4:04am 
Originally posted by lvgamedev:
We'd definitely like to get saves from you guys on this one. That amount of trash is almost surely a bug, even with garbage bins (though having none will definitely lead to a dirty airport a lot faster), and if your janitors are stuck in the garbage zone then that'd definitely be a bug.

If we can get a save from anyone experiencing this issue then we'll be able to dig further into it, and hopefully get to the bottom of the problem pretty quickly & get a fix out from there.

media@simairport.com or can send to Ramsis as well.

Thank you!

I'll send the savegame to you.

I don't know if its with the janitors or something else, but just so you know, I made the roads in ront of the airport double, and I haven't seen any garbage trucks come to pick anything up. The garbage zone is practically empty too.

Thanks so much!
crian_ph Apr 19, 2018 @ 4:07am 
Originally posted by Scifiwriterguy:
Whoa. O.o

Well, you can see the paths the pax are taking...they considerately paved them in trash. Kinda reminds me of the airport in The FIfth Element, so you've managed to create a future airport. Nice work! :D

In all seriousness, though, I have two questions:
1. I didn't see a single garbage can in those screenshots. Are there any? If pax don't have a place to dump their trash, they just dump it anywhere. Granted, your janitors should be sweeping it up, but the lack of cans may be a contributing factor.
2. Is there a staff door path to the various parts of your airport? The janitors should be using any doors available, but I can't help but think there's a glitch in the pathfinding algo where it might be looking for staff access to secured zones.

Yep there are garbage bins but not too many of them. Hmmm however what I noticed is that my janitors do thr "cleaning" animation but the garbage actually never gets cleared. They do this over and over but nothing gets clean.

Game is slowing down from the ridiculous amounts of garbage hahaha! :D :D :D
crian_ph Apr 19, 2018 @ 4:16am 
Savegame sent. Doing some expansion that hasn't been finished yet so um, sorry for the mess of an airport that it is
Ramsis Apr 19, 2018 @ 8:40am 
It's quite alright we probably have seen way worse (had some worse trash problems forever ago) and thank you for your save! :)
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Date Posted: Apr 17, 2018 @ 4:52pm
Posts: 28