Assigning ticketing desks to gates

[lindsayfrost]

Hi all, Can someone give me a quick rundown on how to assign ticketing desks to departure gates? Have done the research, but when I select "Assign" on any given gate, I only get one option in the ticketing area... Maybe its just me being blonde... Would have thought that being able to link ticketing desks with departure gates was essential to managing baggage, esp in a large airport with over 12K pax most of the day.

And can someone tell me how the remote bag scanner and remote security station work? A tutorial would so help...

[officialschloss]

From my experience, that's how it works. My solution has been to separate desks into different zones as needed for different groups of gates. So desks A & B are in Ticketing Zone 1 while desks C & D are in Ticketing Zone 2 and so on.

[Scifiwriterguy]

Remote bagscans and their associated terminals work like many other devices in SA, although there isn't much yet to explain that. :)

Essentially, you install your remote bagscans into your security zone as you like, fitting them into whatever machine scheme you have going. Terminals are installed elsewhere, wherever you have room. You then assign bagscans to terminals to get them ready to work - once you hire a security officer to staff the desk, you're off to the races!

Just bear in mind that load has a direct effect on throughput speed. While you CAN assign 50 bagscans to one terminal, it's a very bad idea; they'll all slow to a crawl. Good rule of thumb is five or fewer per terminal for best performance.

[LVGameDev]

It used to be Ticketing Desks <-> Gates, but we actually changed that just slightly in the prior patch because it could often be too tedious and, in some cases, outright confusing.

It's now "Ticketing Zones" which can be assigned to gates -- all of the desks & kiosks inside the zone will honor the zone's assignment.

Be careful to ensure your Ticketing Desks are inside the Ticketing zone when using the assignment feature (ie ensure that the 2 tiles underneath the desk [and not visible]) are zoned); we actually tweaked it this cycle (on Edge now) to warn when the desk isn't zoned as it had caused some confusion and appeared to be a bug until realizing the tile just needed to be zoned. :)