Low boarding efficiency & too long boarding time

[Archer]

Dear developers, It is clear that the boarding time in this game is not reasonable.

I was shocked when I saw the boarding time of a 777 exceeds 120 minutes, and an A380 for even 180 minutes. Seriously guys, 3 hours for boarding? The crew and passengers would be mad! In the real world I believe the maximum time for boarding is 70 minutes top prior to pushback regardless how large the aircraft is.

I might find the reason why this is happening, the passengers are boarding too slow. In the game, every five minutes less than 10 passengers board the plane. This is not acceptable in any airport.

I am really hoping you guys can fix this.

[LoSboccacc]

use no queues until queue dispatch is fixed. also use multiple desk to each gate and place them the closest to the door

[oldeguy]

Yep ongoing problem. aND it leads to cancelled flights because runways are backed up. I've tried FOUR gate agents, six with two queques and the times don't improve. I hope they fix it soon it sure cause the airport to lose money and prestige.

[Archer]

Originally posted by LoSboccacc:

use no queues until queue dispatch is fixed. also use multiple desk to each gate and place them the closest to the door

This is a temperate fix definitely, thank you :)
But I am still hoping devs can tweak the boarding time, and make it look closer to the real world.

[Archer]

Originally posted by oldeguy:

Yep ongoing problem. aND it leads to cancelled flights because runways are backed up. I've tried FOUR gate agents, six with two queques and the times don't improve. I hope they fix it soon it sure cause the airport to lose money and prestige.

Yeah I think so, in the real world, quenes are much more efficient than w/out them. From my experience at the airport, they have the priority access for first-class, business class, then the regular access for coach. Everyone follows the order to board the plane. And normally it takes 30 to 40 minutes, sometimes 50 minutes tops finishing boarding even for a B77W.

[CitizenRasmus]

You cant use the w/o queues anymore - My planes getting 1 - 2hours late almost nomatter what i do

[Pennywise]

Currently the artificial intelligence of the crowd is worse than that of children in the game Theme Park in the distant 1994.

Passengers at the security desk ignore queues... they jump controls... they are crowded with no logical sense...

The phase of the boarding is another tragedy. Long times, very slow queues, people who go around and come back without reason or go to the toilet while the plane leaves...

Passengers must follow the rules...

[Mastrada101]

I have three gate agents no queue lines and it STILL takes an insane amount of time to load planes. This is ridiculous. The devs need to FIX this!

[Teenage Anarchist]

i think in the latest patch they added a massive penalty on agent desk without queues, as i noticed i can bord nearly on time with 2 agent desks assigned to 1 very long queue. my bigger flights (250 pax) leave normally 15-20 minutes late

[Archer]

Originally posted by Jurecka:

i think in the latest patch they added a massive penalty on agent desk without queues, as i noticed i can bord nearly on time with 2 agent desks assigned to 1 very long queue. my bigger flights (250 pax) leave normally 15-20 minutes late

They need to tweak the boarding time, It is ridiculous less than 10 people board the plane every 5 min.

[rkelly17]

I didn't realize how bad boarding times were until I added a large gate. So far I've only taken flights with A350s (smallest of the large planes) but they take about an hour and a half to board. I've gone back and made my ticketing and security as efficient as possible, and I have 5 gate agents and a line that can accommodate as many people as actually line up, but still an hour and a half.

[leylandw]

http://steamcommunity.com/sharedfiles/filedetails/?id=887518442
I have ten agent gate desk,but no improve for boarding!the point is passager too late to the gate,because of huge dropzone not work and same passager just walk round and sit outside the security zone!and onboard is too slow,but this will get delay only.

[Amiths]

I think the problem you guys are having is because you are using a lot of gate desk. I only use 1 normal gate desk and one for VIP and even the A380 gets all passanger on time (or at max 5 delay).

I dont have a video to prove this but you can see here:

https://www.youtube.com/watch?v=-SpJdWj3JLQ

At 33:00. Using multiple gate desk will actually slow down the boarding.

[Edit]

Yes i know this is a bug, logically + gates = - time to board

[leylandw]

Originally posted by Amiths:

I think the problem you guys are having is because you are using a lot of gate desk. I only use 1 normal gate desk and one for VIP and even the A380 gets all passanger on time (or at max 5 delay).

I dont have a video to prove this but you can see here:

https://www.youtube.com/watch?v=-SpJdWj3JLQ

At 33:00. Using multiple gate desk will actually slow down the boarding.

[Edit]

Yes i know this is a bug, logically + gates = - time to board

http://steamcommunity.com/sharedfiles/filedetails/?id=887531394
he only 5 mins delay because of small terminal and less flight.i try this.more gate agent desk,when start onboard,it will faster,but later,empty agent gate desk will wait for the passager.

[leylandw]

Good for only 1 gate agent desk is:the onboard is slower,if there are people waiting onboard,the plane will not leave,so more people can get the flight!

[rovaira2]

I can confirm if I only use 1 gate agent desk, and a long queue to fit all your passengers the boarding time is on time even on the large planes pretty much every time. (In this screen shot I was 9 minutes off, but I just need to move that gate agent desk to the left slightly.)

http://steamcommunity.com/sharedfiles/filedetails/?id=887551371

(I do have a stuck bus, car, and baggage car though. ;) )