DISCORD RULES UPDATE NEEDED

[Corso]

Since Shakaron, a volunteer mod, locked my last discussion like a coward, I'll just keep making new ones on the same topic, since people WERE engaging with it.
Shakaron: You didn't even engage the topic, you answered a question not even asked, then you locked the topic. I was talking about Hunt Official Discord rules not STEAM rules you absolute genius. Glad they aren't paying you for your amazing and thorough work.

The discord is a valuable tool to keep the community together. It is a place for people to connect and get a team going outside of the ridiculously bad in-game "find group" button.
When there is a known troll lurking in the voice chats, whose goal it is to impersonate others while ruining the gameplay experience and Discord experience for players, the community at large need a place to CALL OUT THAT PERSON PUBLICLY. Messaging a moderator doesn't get the job done because they require evidence to do anything but warn people. And as we can see in Shakaron's case, the mods can also MISREAD and provide NO SERVICE to the Discord/Community.
What I propose is a new channel in the DISCORD (Shakaron can you read?) and an alteration of the NAME AND SHAME rule. The community should be allowed to protect itself against people whose goal is to ruin the experiences of as many people as they can. The community should have the right to a public place to discuss CURRENT toxic players in real time, and put together individual accounts of the toxicity.
Messaging mods usually ends up with "Please send your evidence to huntshowdown.kayako dot com" and that's worthless, since by the time anything it's even looked at, the damage is done. The Discord, which is a community tool, should have a better self preservation mechanism.

I'm going to continue posting my laments about this here, regardless of whether or not some volunteer mod wants to read it or not.

[Diiba]

Originally posted by BB Refrigerated-Bread:

Since Shakaron, a volunteer mod, locked my last discussion like a coward, I'll just keep making new ones on the same topic, since people WERE engaging with it.
Shakaron: You didn't even engage the topic, you answered a question not even asked, then you locked the topic. I was talking about Hunt Official Discord rules not STEAM rules you absolute genius. Glad they aren't paying you for your amazing and thorough work.

The discord is a valuable tool to keep the community together. It is a place for people to connect and get a team going outside of the ridiculously bad in-game "find group" button.
When there is a known troll lurking in the voice chats, whose goal it is to impersonate others while ruining the gameplay experience and Discord experience for players, the community at large need a place to CALL OUT THAT PERSON PUBLICLY. Messaging a moderator doesn't get the job done because they require evidence to do anything but warn people. And as we can see in Shakaron's case, the mods can also MISREAD and provide NO SERVICE to the Discord/Community.
What I propose is a new channel in the DISCORD (Shakaron can you read?) and an alteration of the NAME AND SHAME rule. The community should be allowed to protect itself against people whose goal is to ruin the experiences of as many people as they can. The community should have the right to a public place to discuss CURRENT toxic players in real time, and put together individual accounts of the toxicity.
Messaging mods usually ends up with "Please send your evidence to huntshowdown.kayako dot com" and that's worthless, since by the time anything it's even looked at, the damage is done. The Discord, which is a community tool, should have a better self preservation mechanism.

I'm going to continue posting my laments about this here, regardless of whether or not some volunteer mod wants to read it or not.

Name shaming will not be removed from the rules on discord nor the steam, there's multiple reasons for existing and as company they have to have these rules especially as a discord partner to not lose that status.

Edit: "6. Keep it within the TOS of Hunt: Showdown, Discord, Sony, Microsoft, Steam’s or GeForce Now. Do not participate in or request things that break the ToS of any of these platforms. This includes but is not limited to: promotion of cheats, buying/selling codes/keys, sharing scams, sharing malware, account sharing/selling. We reserve the right to delete your content if it doesn’t comply with the server rules or ToS."

They also have to obey steam's TOS which does forbid name shaming.

[Anderaz]

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[Slava Ukraini]

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[Slava Ukraini]

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[Corso]

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[Corso]

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[Cry_Ic3man2k]

Actually Shakaron didn't lock it, I did. I was going to reply once I had the chance but seeing as you have created a thread on it again I will address it now.

First off, your post was locked due to the way you decided to repeatedly attack the mods of the official discord. Redgardless of your opinion, constanlty berating others for doing what is asked of them is not approriate and will not be accepted on these forums. If you have a problem with them, you can take it up with me or one of the other Community managers in private, but it will not be accepted in the manner you have done in your previous post.

To your next point - we will not give anyone an open platform to out someone or 'name &shame'. This is non-negotiable. All of the platforms that we all use (Steam, discord, reddit, Facebook etc.) all have codes of conduct, and the rules of each official server must be in line with them, in this case discord. They do not allow anything along the lines of witch hunts or anything that can be deemed as intent to harras people. The first rule of the discord server communiy guidelines is the following: Do not organize, participate in, or encourage harassment of others. - so as the ones that run the server, we are obliged to follow/enfoce this rule, which means our server rules and management of the server has to adhere to that.

When it comes to discord matters, you should not be directed to Kayako. In the latest incident with you, you were given the details of the standard name & shame policy, but as you have outlined, your instance of reporting this was discord related and not in-game related. For in-game matters, yes you should go to Kayako as we cannot directly assist with that, but for discord it should always go to us or the moderator directly, and the best way to do this is to message the modmail. This will ensure that the report is dealt with quickly and accordingly and does not require you to use Kayako.

We will be sure to update the rules to be more specific in instances where it is solely related to discord issues, if anything, your feedback has pointed out that this side of things is not clear enough. So we will rectify this as to avoid this situation happening with anyone else.

Now again, I am going to ask that you stop with the attacks on the mods, or anyone else in these forums or discord for that matter. They have no place here, they are not constuctive and will not be accepted going forward. We appreciate all feedback, even if it is negative, but not when it is put across in this manner.

~Ic3man2k.

[Corso]

Originally posted by Cry_Ic3man2k:

Actually Shakaron didn't lock it, I did. I was going to reply once I had the chance but seeing as you have created a thread on it again I will address it now.

First off, your post was locked due to the way you decided to repeatedly attack the mods of the official discord. Redgardless of your opinion, constanlty berating others for doing what is asked of them is not approriate and will not be accepted on these forums. If you have a problem with them, you can take it up with me or one of the other Community managers in private, but it will not be accepted in the manner you have done in your previous post.

To your next point - we will not give anyone an open platform to out someone or 'name &shame'. This is non-negotiable. All of the platforms that we all use (Steam, discord, reddit, Facebook etc.) all have codes of conduct, and the rules of each official server must be in line with them, in this case discord. They do not allow anything along the lines of witch hunts or anything that can be deemed as intent to harras people. The first rule of the discord server communiy guidelines is the following: Do not organize, participate in, or encourage harassment of others. - so as the ones that run the server, we are obliged to follow/enfoce this rule, which means our server rules and management of the server has to adhere to that.

When it comes to discord matters, you should not be directed to Kayako. In the latest incident with you, you were given the details of the standard name & shame policy, but as you have outlined, your instance of reporting this was discord related and not in-game related. For in-game matters, yes you should go to Kayako as we cannot directly assist with that, but for discord it should always go to us or the moderator directly, and the best way to do this is to message the modmail. This will ensure that the report is dealt with quickly and accordingly and does not require you to use Kayako.

We will be sure to update the rules to be more specific in instances where it is solely related to discord issues, if anything, your feedback has pointed out that this side of things is not clear enough. So we will rectify this as to avoid this situation happening with anyone else.

Now again, I am going to ask that you stop with the attacks on the mods, or anyone else in these forums or discord for that matter. They have no place here, they are not constuctive and will not be accepted going forward. We appreciate all feedback, even if it is negative, but not when it is put across in this manner.

~Ic3man2k.

A community driven effort to identify repeat trolls so players can avoid them and moderators can punish them should not be considered naming/shaming. The Hunt community is small enough, and once again, needs a public forum to address extreme toxicity, that goes mostly unchecked. Maybe you are doing your best, but in lots of extreme cases, your best just isn't good enough. So you go right ahead and clarify your rules. Par for the course, nothing changes.

[SNAAAKE]

Wants to flame toxic players... is also a BB...

[1cecold]

Originally posted by BB Refrigerated-Bread:

A community driven effort to identify repeat trolls so players can avoid them and moderators can punish them should not be considered naming/shaming. The Hunt community is small enough, and once again, needs a public forum to address extreme toxicity, that goes mostly unchecked. Maybe you are doing your best, but in lots of extreme cases, your best just isn't good enough. So you go right ahead and clarify your rules. Par for the course, nothing changes. :OkaySir:

if you want a moderator to punish them then do it via the mod mail which would get a much faster response if it's a discord issue, rather than naming them in a public channel and getting yourself into trouble

[Lizard On A Hot Rock]

♥♥♥♥ BB can't wait to take your bounties.

[Corso]

Originally posted by SNAAAKE:

Wants to flame toxic players... is also a BB...

That's mischaracterising what this is about.

PART of what this is about is a player who was Impersonating as a BB clan member, and harassing players ingame and in discord, for an entire day. And then I see a post like yours and know that player has actually nailed his desired outcome.

Don't stawman me. I don't want to Flame toxic players. I want the community to be allowed to, in real time, identify toxic players so they can be avoided.

[Diiba]

Originally posted by BB Refrigerated-Bread:

Originally posted by SNAAAKE:

Wants to flame toxic players... is also a BB...

That's mischaracterising what this is about.

PART of what this is about is a player who was Impersonating as a BB clan member, and harassing players ingame and in discord, for an entire day. And then I see a post like yours and know that player has actually nailed his desired outcome.

Don't stawman me. I don't want to Flame toxic players. I want the community to be allowed to, in real time, identify toxic players so they can be avoided.

You can identify them by just using modmail on the discord like 1cecold said

[Corso]

Originally posted by 1cecold:

Originally posted by BB Refrigerated-Bread:

A community driven effort to identify repeat trolls so players can avoid them and moderators can punish them should not be considered naming/shaming. The Hunt community is small enough, and once again, needs a public forum to address extreme toxicity, that goes mostly unchecked. Maybe you are doing your best, but in lots of extreme cases, your best just isn't good enough. So you go right ahead and clarify your rules. Par for the course, nothing changes.

if you want a moderator to punish them then do it via the mod mail which would get a much faster response if it's a discord issue, rather than naming them in a public channel and getting yourself into trouble

The point is, it shouldn't get you into trouble from naming them. Hunt players should have the right to identify extremely toxic users amongst themselves, and allow other users, especially new players for example, to have an idea of someone they should avoid.

[Frost]

This thread is pure gold.
Thank you to all involved.