Wont let me play Mortal Empires (SOLVED)

[Mehrunisa Amal]

I am a long time TW:W fan and have played the game quite a bit. I own all DLC for both games. When I recently switched to a newer PC and downloaded TW:WII, It downloaded just fine but it wont let me play Mortal Empires. I manually downloaded the Mortal Empires DLC but everytime I launch the game it gives me the same message:

"Congratulations on obtaining new DLC. Please restart the game to aquire DLC content"

I have checked and unchecked Mortal Empires from the Steam DLC tab multiple times.
I have verified integrity of game files
I have restarted steam
I have restarted my PC

I am clueless as to what else I can do to play ME.

[Decomposed]

Better download WH1 as well (don't forget to enable all other freelc too like lords+heroes) and when everything is set up and works, you can safely unistall it.

[Mehrunisa Amal]

Originally posted by Decomposed:

Better download WH1 as well (don't forget to enable all other freelc too like lords+heroes) and when everything is set up and works, you can safely unistall it.

Huh
As far as I knew Warhammer II was completely Independant of Warhammer 1

[Toby Larone]

Originally posted by Vitabix:

Originally posted by Decomposed:

Better download WH1 as well (don't forget to enable all other freelc too like lords+heroes) and when everything is set up and works, you can safely unistall it.

Huh
As far as I knew Warhammer II was completely Independant of Warhammer 1

Read the store page for mortal empires you need WH1 to play it since it brings Warhammer 1 content into warhammer 2.

The warhammer 2 campaign is the war for the vortex and yes it is completly independant from WH1 but Mortal Empires isn't.

[yojimbo1111]

You don't need to install WH1. Is the harddrive new too? it could be trying to reference a filepath that doesn't exist if you are reusing a hardrive.

My best guess is to just delete all the folders related to the game (appdata/registry/steam) but there is probably a more elegant way.

And to doublecheck, do you own Warhammer 1? You need to own both games to play ME.

And check the Steam store and try to download/play it from the store page.

[Decomposed]

Sometimes it's better and faster to just download WH1, acquire all free stuff, set up everything and then unistall it. Saves a lot of trouble and searching around. Unless you have very slow internet and/or little free space in your drive.

[Enelith]

Originally posted by Vitabix:

Huh
As far as I knew Warhammer II was completely Independant of Warhammer 1

It is independant , it's its own game.
WH2 = Vortex. WH1 = Old World.
When you buy WH2, you got what you paid for, which is Vortex Campaign.

Mortal Empire is just the cherry on top of the cake : it's NOT mandatory and definatly NOT the TWWH2 game (it's "just" an FLC)

I'm not sure you bought WH1 but since you said you got all DLC for both game, I assume you did (as if I recall correclty, Steam won't let u buy DLC if u don't own the corresponding game).
Just to be sure, download WH1 once, try to start ME on WH2 then uninstall WH1.

[eRe4s3r]

Assuming you already tried everything and if this is a new Win10 install - this loses you obviously all save games and settings for the game

Log out of steam and close it

Go to Steam\steamapps\common\Total War WARHAMMER II
delete the "Launcher" folder
delete warhammer2.exe

Go to AppData\Roaming\The Creative Assembly and delete the Creative Assembly folder entirely (or just Launcher and Warhammer 1/2 if you have more than that in there)

Right click on steam icon on desktop -> Start as administrator
(or, go to compat tab after right clicking and set "start as admin...")

Now verify files in steam, it should redownload ~500mb and all relevant files should now actually have properly assigned rights. This is how I fixed the identical issue when I had reinstalled Win10, wondering why nothing worked. Turns out if you don't have steam in admin mode but you have UAC on tons of things can go very wrong.

[Tom Black Wolf]

You have to instal both TWW 1 & 2 then you can install all DLCs and then from both games main menu you can download all free DLCs such as Mortal Empires, once you are done you should be able to play Mortal Empires at its fullest

[Inardesco]

Originally posted by Decomposed:

Better download WH1 as well (don't forget to enable all other freelc too like lords+heroes) and when everything is set up and works, you can safely unistall it.

You dont need WH1 installed. You do need to own it.

[Inardesco]

Originally posted by tomm.sorio:

You have to instal both TWW 1 & 2 then you can install all DLCs and then from both games main menu you can download all free DLCs such as Mortal Empires, once you are done you should be able to play Mortal Empires at its fullest

No he doesnt.

Owning WH1 is enough

[Garatgh Deloi]

It seems like you sometimes need to install game 1 just to make game 2 figure out that you own it (not all the time though, it seems very erratic).

I'd advice installing game 1 and checking if that makes it work, then uninstalling game 1 again (If it works it should then function properly even after uninstalling game 1).

[Decomposed]

Originally posted by Inardesco:

Originally posted by Decomposed:

Better download WH1 as well (don't forget to enable all other freelc too like lords+heroes) and when everything is set up and works, you can safely unistall it.

You dont need WH1 installed. You do need to own it.

That's what I said mate: "Sometimes" it's better to download it in order to make sure you have all the free goodies, because WH2 doesn't always recognise that you own the 1st game. Then when you are done, safely hit the uninstall.

[Creeper]

Originally posted by Toby Larone:

Originally posted by Vitabix:

Huh
As far as I knew Warhammer II was completely Independant of Warhammer 1

Read the store page for mortal empires you need WH1 to play it since it brings Warhammer 1 content into warhammer 2.

The warhammer 2 campaign is the war for the vortex and yes it is completly independant from WH1 but Mortal Empires isn't.

So i would know then does crossplay work like i got total war warhammer 1 on epic games and warhammer 2 on steam

[Elitewrecker PT]

No, both games have to be in the same store to unlock Mortal Empires.

[venningj]

I tried all the recommended problem solving and all that actually worked was going to the support page of the game, Warhammer 2, and requesting the removal of the DLC.
I then got the message that it couldn't be found. The DLC was now appearing in the DLC content page of the game.
I did all this while 2 was uninstalled and 1 was installed.
I also first did the advice pinned at the top of this tread.
Hope this helps someone.