Investigations greyed out (master rank)

[Microsoft]

For some reason i can't do master rank investigations, even though I'm master rank 44 and I've defeated shara ishvalda. I collect footprints - get the investigation message - still greyed out...
According to friends defeating shara ishvalda is all you need to do to unlock it.
Any ideas?

[Recel]

Do they show up at the Resource Center?

[Giallombardo]

can you provide screenshot?

[Juliane_L]

you can only have 75 "active" investigations at a time. this migth be your problem.
if not,

Originally posted by Kissaeläin:

can you provide screenshot?

[St. Ringbean]

Can you see any investigations on the multiplayer board? The only reason I can think of that the investigations would be grayed out, would be that you haven't assigned them at the resource lady.

[Microsoft]

Originally posted by Juliane_L:

you can only have 75 "active" investigations at a time. this migth be your problem.
if not,

Originally posted by Kissaeläin:

can you provide screenshot?

I will check later on. But it might be that my high rank investigations are 75.

Edit: I checked. I have around 30 high rank investigations.

https://postimg.cc/Mvh1gfjF

[Gynju]

Originally posted by Microsoft:

https://postimg.cc/Mvh1gfjF

That looks like you don't have any MR investigations activated.

[Mama Symphonia]

Wuh? You can do master rank investigations prior to defeating Shara. Are you telling me you went through the entirety of Iceborne without doing a single investigation? Did you just farm optional quests for materials or something? lol

When it's greyed out, it usually means you don't have any investigations registered. Go check the resource center and make sure you have them registered--they need to be MASTER RANK to show up in the master rank quest menu.

With no disrespect intended, "registered" means they have a checkmark next to them in the box to the left of the investigation name.

If you still can't do them it's a bug I think.

[Giallombardo]

Originally posted by Microsoft:

Originally posted by Juliane_L:

you can only have 75 "active" investigations at a time. this migth be your problem.
if not,

I will check later on. But it might be that my high rank investigations are 75.

Edit: I checked. I have around 30 high rank investigations.

https://postimg.cc/Mvh1gfjF

you need to tick the investigation that you wanted at the npc that provides you with investigations in order for them to appear

[St. Ringbean]

In the second picture, I have the Black Diablos check box ticked, and it will show up in my investigations tab on the board.

https://imgur.com/ad85gVY

https://imgur.com/DF2VGgt

Good luck!

[Microsoft]

Didn't work. :(

However logging into the game on a different pc worked. I only got 6fps, but investigations were unlocked.
And when I switched back to my regular pc they were unlocked there as well.

Weird, but I take it. :)

Thanks a bunch!