RX 5700 XT High End Trash - Black screens, driver crashes, up to date everything

[Braiven]

https://i.imgur.com/xgw41TY.jpg

https://i.imgur.com/J1I3c8Q.jpg

My drivers, bios, windows and all other programs are up to date on my PC but my graphics driver keeps crashing in MH World in less than 20 min. Programs which are using hardware acceleration (Steam, VLC, Discord, Browser) are forcing my graphics driver to crash as well when the feature is activatet. I have the craphics card 3 months now and AMD doesn't moved a finger to fix the issue with driver updates so far... Most often I have to restart my completely PC because the black screen doesnt goes away anymore.

All other games are working so far (Witcher 3, Star Citizen, Skyrim, Left 4 Dead)... has someone else that problem with the RX 5700 XT? I think I have to refund this piece of ♥♥♥♥.

EDIT: Fixed my most issues so far with this:
1. Do this https://community.amd.com/thread/180166
2. Go into your Windows Safe Mode and use the DDU program to uninstall your GPU driver. Go into your main Windows again and install the driver 19.12.1

[dinaru]

If you feel having hardware acceleration on in other programs is the culprit, you could always turn off hardware acceleration on those other programs. Steam has that option in the preferences, as does Discord, and as should have whatever other thing you're using.

Also keep in mind that MHW is extremely sub-optimized, so even a high end card willl get close to 100% usage (except in the scenarios where the CPU is so slow that it can't get a decent FPS regardless of GPU). "Driver crashing" is also a symptom of GPU Overheating, so do check your temps - MHW is one of those rare games that, through sheer sub-optimization, get to use close to 100% constantly. Playing MHW is nearly the same deal as using a stress-test-kind of application. AMDs are particularly prone to overheating, after all, so this might be a good thing to check out anyhow.

Best of luck.

[Hammer Of Evil]

this is a no-brainer. if regular overlays and normal applications are causing crashes, thats a total defect. send it back.

[Bridget the Nun]

This isn't part of the drivers.
This is due to the Radeon software, you need to reinstall the driver with the factory reset option enabled.
And after starting up the AMD Radeon Software for the first time IT IS IMPERATIVE YOU DO NOT SELECT THE GAMING PRESET because that enables enhanced sync which is what causes every single problem with the games it's this is a known issue just hit skip and you will never have any problems after.
You might also want to bump up power delivery and set a custom fan curve because the default AMD boost tables for Radeon software are trash.

[JAM]

Bridget the Nun님이 먼저 게시:

This isn't part of the drivers.
This is due to the Radeon software, you need to reinstall the driver with the factory reset option enabled.
And after starting up the AMD Radeon Software for the first time IT IS IMPERATIVE YOU DO NOT SELECT THE GAMING PRESET because that enables enhanced sync which is what causes every single problem with the games it's this is a known issue just hit skip and you will never have any problems after.
You might also want to bump up power delivery and set a custom fan curve because the default AMD boost tables for Radeon software are trash.

I'd wager part of the issue is most definitely with the drivers themselves. I mentioned earlier in the thread that I installed their currently recommended version alone, without any software. Still got crashes.

Besides that, even when I was using their software before I had things like enhanced sync disabled already, which unfortunately didn't help.

[Bridget the Nun]

Ill stop you right there because I can tell you the drivers work fine and dandy if you manually install the drivers via the device manager and let the Cards default bios settings handle the boost and heat dissipation you won't have any of these issues, because I actually tested this now for some reason the cards boost up to max but don't draw enough enough power to retain the boost by default when using the software and that's what ends up crashing the driver be it either on the core clock or memory clock.

[JAM]

Bridget the Nun님이 먼저 게시:

Ill stop you right there because I can tell you the drivers work fine and dandy if you manually install the drivers via the device manager and let the Cards default bios settings handle the boost and heat dissipation you won't have any of these issues, because I actually tested this now for some reason the cards boost up to max but don't draw enough enough power to retain the boost by default when using the software and that's what ends up crashing the driver be it either on the core clock or memory clock.

That's what I did, man. And what others have done to no avail, if AMD's own forums are anything to go by. Still getting crashes. Speaking of their forums, someone mentioned reverting back to an earlier driver (19.12.1) fixed a lot of their problems. Gonna try this out and report back.

[JAM]

Happy New Year to anybody keeping up with this thread!

So, good news.

I did a clean uninstall of my drivers using DDU and installed version 19.12.1 (opted to use their software too, just to test). I've had ZERO crashes. I was playing MHW for well over an hour with no issues to speak of.

For anybody experiencing the issues me and the OP have had on an RX 5700 (XT or not), I highly suggest rolling back to 19.12.1 (using DDU to uninstall your current driver just to avoid any problems) and seeing how things work for now.

YMMV, of course.

[Braiven]

Capybarasan님이 먼저 게시:

I feel for you. I had these exact same issues a few months ago but now, on 19.12.3 drivers and a 5700 XT, it's fine for me. The only thing I can suggest is make sure you have your monitors manufacturer drivers installed instead of Microsofts. Otherwise you just need to wait for an update.

Well you could also try cleanly reinstall the latest drivers. First of all get a program called DDU and unpack in a folder somewhere. Uninstall your current drivers as you normally would. Now restart in safe mode. When in safe mode, go to DDU and start it clean the driver and restart PC in normal mode. Now install the latest drivers. Reboot once more and see if that's fixed anything.

Thanks for the advice, but I already tried this.

[modestmoreno]

I have a 5700XT, overclocked out of the box to 2Ghz. I thought I had a overheating issue so I undervolted, issue persisted. Interestingly enough, I underclocked back down to the reference card speeds to ~1.8Ghz and it has ran fine ever since, albeit quite hot until I undervolted as well. Theres something about MHW that AMD cards just dont like.

Right now I'm running 1850Mhz @ 950mV, 1440p, Textures on high, Volumetric disabled, Borderless window. Capped frames at 60FPS, but enabled Anti aliasing.

I seem to run fine at 65-75C, fans at 1500-2500RPM.

I did this all with Radeon Software (Wattman's replacement), you can set tuning controls per game which is nice as I play BL3 and COD Maxed out as well without any issues on stock settings.

[slesar]

I have similar problem on my new build pc. Sometime turned off monitor and frozen something. Then I restart pc and check event management there saying bsod 41 kernel power. I believe was crash reference 5700 xt.
Sometime crash with small pop up. Shame game did not save and not suitable smooth play with ultrawide 3440х1440.
I thought is video card fault or garbage driver?

[Braiven]

slesar님이 먼저 게시:

I have similar problem on my new build pc. Sometime turned off monitor and frozen something. Then I restart pc and check event management there saying bsod 41 kernel power. I believe was crash reference 5700 xt.
Sometime crash with small pop up. Shame game did not save and not suitable smooth play with ultrawide 3440х1440.
I thought is video card fault or garbage driver?

Read my edit and try to fix it. Your driver seems to be broken as well. As far as I know is "Kernel Power 41" a defect or broken GPU driver problem.

[Le Matou Vergé]

Next time buy Nvidia, you won't get those problems with good drivers..

[Braiven]

Spoderman님이 먼저 게시:

Next time buy Nvidia, you won't get those problems with good drivers..

true and false at the same time. The chance is just lower with Nvidea to get such nasty issues.

[Siris]

5700XT should be running at "Game Frequency Up to 1755 MHz" - shown on AMD's site, on such demanding game. Mine crashed even after a few driver reinstall.

The problem is they push the gpu way too hard with stock settings 2100MHz@1.2V which needs custom water cooling, it draws way more power than it should be from ~150W to 210W+.
It cooks itself to death without thermal throttling even at 85C, causing games and stuff to crash.

Undervolt mine to both 1800Mhz@0.95V / 1900@1.0V runnings very well around 75C / 79C most of the time stable

I have different Game Profile for different games 1800Mhz@0.95V / 1900@1.0V / 2000@1.05V / 2100@1.1V

[GarnetDivine]

I had similar issues when I upgraded from my RX 580 to the RX 5700 XT with Assassin's Creed: Odyssey. I completely wiped all traces of Adrenalin and AMD drivers and did a clean factory install. Ever since then, running the latest drivers, I've had zero issues out of the card. I played this game for about 3 hours last night maxed out and never even saw a hitch or hint of a problem.

Mine is an MSI, don't know if that matters.