Monster Hunter: World

Monster Hunter: World

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Roland Aug 19, 2018 @ 7:46am
To those having multiplayer issues
I'm not talking about the people who've been playing fine and just started having an issue yesterday, but the people who have been "unable to play" since launch.

Let me start by saying I personally have had no issues in MP, both with randos and friends. 3 days ago I did get dropped from a quest or two and lost connection once ro twice, but I've spent most of the past couple days online.

That said, from what I've been reading, a lot of the connection complaints are reminiscent of the last 3 Assassin's Creed multiplayer launches. And I've seen very few of the suggestions that fixed it there, which I find odd cuz they're simple fixes.

1.) If you're on a wireless connection, try a wired one. You could be getting too much packet loss from signal interference, a hard line will eliminate that possibility.

2.) make sure UPnP (Universal Plug and Play) is enabled on your router. You may have forwarded ports already, but you also may have missed one. UPnP has you covered just in case, and should remove the need to forward them. (it doesn't hurt to leave em forwarded if you did already)

3.) make sure your NAT is set to Open in your router settings. Closed NATs were the leading cause of AC MP issues, and over 30% of the people who had issues no longer had issues when they Opened their NAT.

4.) Check your Windows and any other firewalls to make sure they are allowing the game access. Genrally Windows is pretty good about either asking, or just automatically applying permissions, but every once in awhile it will erroneously block an app.

If you don't have access to your router because someone else owns it and handles it, your options are pretty limited for what to try. I'm sorry and you'll just have to wait and hope there's a patch that fixes your issue.
Those that do, try these things and see if your situation improves.

And for both parties, you may want to also try force closing any software that isn't essential to you playing the game or keeping steam running. It's possible another piece of software may be occupying your ports (though if you enabled UPnP, this shouldn't happen, it doesn't hurt to test. you can always restart your computer and have it all running again)

Anyway, I just wanted to throw some of these fixes out there, since I never see anyone suggest all of them. These are things I've seen fix people's issues in numerous multiplayer games over the years, including in the Assassin's Creed games, which still hold the record for the worst multiplayer launches I've seen. (lol you guys think this is bad, we didn't have refund options in 2012)

UPDATE: I created this thread in an attempt to help people. People coming in and verbally attacking other users, or anyone really, is not helpful and won't be tolerated. I want to leave this thread open to help those that may actually come here requesting help with these options. I don't wanna lock it, and I don't want to keep waasting my time checking notifications because someone can't be civil.
If you have an issue with something I or someone else said or did, choose your words carefully before posting.

UPDATE 2: in a slightly related thread, someone provided something that may be helpful:
Originally posted by crua9:
Something to do on your end is ping cm02-ord.cm.steampowered.com
If the numbers aren't all that stable then that will tell you the issue isn't steam or the game. It could be the ISP or you (or steam giving they have a bad line, but I seriously doubt that)

If you're on windows go to CMD from the start. Type in
ping cm02-ord.cm.steampowered.com -t

The -t will keep pinging the server forever. You can do a crtl+c to stop it. (closing the CMD window will also stop it)
If you see a time out once in a long while, then I wouldn't worry about it because as I said no network has a 100% uptime. But you shouldn't see multiple time outs 1 after the other.

To figure out if it's you or the ISP. Open a few more CMD windows. Ping your router and in another ping the ISP. You can also bring up another and ping Google (8.8.8.8) and this will tell you which side of your ISP is the problem. Like if it's between the ISP and you then you can tell them the problem could be the last mile (it's a tech term). If however it isn't between you and the ISP but the ISP and out. Then it's not the last mile.

If it isn't the last mile, you can do a tracert to trace where your packets are going to figure out where is the problem. I would still report it to the ISP because they have a bit more pull. But by doing this stuff before you call them makes everything go faster and makes their support team much happier with you

[snip] I have a video showing how to exactly use CMD to help see where the problem is. I don't think I gotten into tracert, but that's simple
https://www.youtube.com/watch?v=yhlmt3PXPxY
Last edited by Roland; Aug 19, 2018 @ 12:14pm
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Showing 1-15 of 52 comments
Reckless Fire Aug 19, 2018 @ 7:49am 
At some point and when 50% of the player base have "issue" with the game, it's not client side.
Yeah we can do things to "improve" our chance of not gettin' disconnected, but there is a real issue.
And when MHW should have 80% (at least) rating, havin' his rating right now at 40% said enough about that sh*t they are givin' us.

It's simply disrespectful.
Ramumu Aug 19, 2018 @ 7:50am 
Nice post but "PC gamers" nowadays have that mindset of

"I bought this PC a few years ago, if something doesn't run well on it, it's bad. I shouldn't be altering anything to make something work because it's the dev's job".

but nope, ever since gaming in DOS you have stuff to alter to make a game run properly from time to time.
Last edited by Ramumu; Aug 19, 2018 @ 7:50am
Corobo Aug 19, 2018 @ 8:00am 
Originally posted by Reckless Fire:
At some point and when 50% of the player base have "issue" with the game, it's not client side.
Yeah we can do things to "improve" our chance of not gettin' disconnected, but there is a real issue.
And when MHW should have 80% (at least) rating, havin' his rating right now at 40% said enough about that sh*t they are givin' us.

It's simply disrespectful.

there are currently about 15k negative reviews out of about 25k on steam.

At this moment, there are 249,372 current players with a 309,108 peak today. I'd say you're wrong and the vast majority of people are enjoying this. I still agree there are glaring issues and I'm not dismissing the huge connectivity problems, but you can't say a majority of people are having issues because that's just not true.
malask Aug 19, 2018 @ 8:04am 
Nice try, I guess. The session issue is both wide-spread and rather random. Everything you mentioned implies that the problem is purely client side, which does not seem to be the case at all. Everyone who has had this issue has also have hours of uninterrupted gameplay, just like you.

This morning (8/19) MP has been down for a lot of people, who get the same error: 5028f-MW1 when searching for SoS requests (even with a no preference setting). This screams server side issues, not client. I appreciate your effort in offering some possible things for people to look at, but I hope you can see that it isn't on our side.
malask Aug 19, 2018 @ 8:05am 
Originally posted by Corobo:
Originally posted by Reckless Fire:
At some point and when 50% of the player base have "issue" with the game, it's not client side.
Yeah we can do things to "improve" our chance of not gettin' disconnected, but there is a real issue.
And when MHW should have 80% (at least) rating, havin' his rating right now at 40% said enough about that sh*t they are givin' us.

It's simply disrespectful.

there are currently about 15k negative reviews out of about 25k on steam.

At this moment, there are 249,372 current players with a 309,108 peak today. I'd say you're wrong and the vast majority of people are enjoying this. I still agree there are glaring issues and I'm not dismissing the huge connectivity problems, but you can't say a majority of people are having issues because that's just not true.
No, you can absolutely say that a majority of people are having connection issues, just because many people are playing solo (sometimes forced to, like this morning) doesn't mean the connection issues are do not exist for a majority of the playerbase.
kampfer91 Aug 19, 2018 @ 8:07am 
Originally posted by Reckless Fire:
At some point and when 50% of the player base have "issue" with the game, it's not client side.
Yeah we can do things to "improve" our chance of not gettin' disconnected, but there is a real issue.
And when MHW should have 80% (at least) rating, havin' his rating right now at 40% said enough about that sh*t they are givin' us.

It's simply disrespectful.
50% of player base ? Or 50% of the total reviewer ?
Nade Bot HD Aug 19, 2018 @ 8:07am 
Originally posted by malask:
Nice try, I guess. The session issue is both wide-spread and rather random. Everything you mentioned implies that the problem is purely client side, which does not seem to be the case at all. Everyone who has had this issue has also have hours of uninterrupted gameplay, just like you.

This morning (8/19) MP has been down for a lot of people, who get the same error: 5028f-MW1 when searching for SoS requests (even with a no preference setting). This screams server side issues, not client. I appreciate your effort in offering some possible things for people to look at, but I hope you can see that it isn't on our side.

Yeah this pretty much saves me from having to type, Thanks!
taiko Aug 19, 2018 @ 8:10am 
Originally posted by BumBum:
Nice post but "PC gamers" nowadays have that mindset of

"I bought this PC a few years ago, if something doesn't run well on it, it's bad. I shouldn't be altering anything to make something work because it's the dev's job".

but nope, ever since gaming in DOS you have stuff to alter to make a game run properly from time to time.
Aren't you confusing performance issues with connection issues?
Mayonnaise Eater Aug 19, 2018 @ 8:11am 
even more placebos nice
nadata Aug 19, 2018 @ 8:11am 
I can't connect to online sessions, but if I make my own, then use SOS finder, I can play online.
Roland Aug 19, 2018 @ 8:12am 
Originally posted by malask:
This morning (8/19) MP has been down for a lot of people, who get the same error: 5028f-MW1 when searching for SoS requests (even with a no preference setting). This screams server side issues, not client. I appreciate your effort in offering some possible things for people to look at, but I hope you can see that it isn't on our side.
I specifically addressed this in my opening. That is obviously server side. I am not talking about those people.
Dorin Aug 19, 2018 @ 8:15am 
Originally posted by nadata:
I can't connect to online sessions, but if I make my own, then use SOS finder, I can play online.

I can't, it does let me create an online session but when I search for SOS flares it gives me the 5028f-mw1 error.
Roland Aug 19, 2018 @ 8:18am 
Originally posted by Reckless Fire:
At some point and when 50% of the player base have "issue" with the game, it's not client side.
Yeah we can do things to "improve" our chance of not gettin' disconnected, but there is a real issue.
And when MHW should have 80% (at least) rating, havin' his rating right now at 40% said enough about that sh*t they are givin' us.

It's simply disrespectful.
Way over 50% of AC's base had issues. Ubi released official statements and replied to support requests with these fixes and the number of issues decreased drastically. That said, Capcom nor Steam have said openly to try these things, so perhaps that "Over 50%" you speak of haven't tried this yet.

Originally posted by Mayonnaise Eater:
even more placebos nice
It's clear you do not understand multiplayer gaming or have limited experience with it. In general as a gamer this are things you should do, but many people either don't because they haven't needed to yet, or don't know how to, or just leave their stuff on default and expect it to just work.
This has fixed very similar issues in other games, it may here, it may not.
Last edited by Roland; Aug 19, 2018 @ 8:18am
Kogan Aug 19, 2018 @ 8:51am 
Originally posted by Corobo:
Originally posted by Reckless Fire:
At some point and when 50% of the player base have "issue" with the game, it's not client side.
Yeah we can do things to "improve" our chance of not gettin' disconnected, but there is a real issue.
And when MHW should have 80% (at least) rating, havin' his rating right now at 40% said enough about that sh*t they are givin' us.

It's simply disrespectful.

there are currently about 15k negative reviews out of about 25k on steam.

At this moment, there are 249,372 current players with a 309,108 peak today. I'd say you're wrong and the vast majority of people are enjoying this. I still agree there are glaring issues and I'm not dismissing the huge connectivity problems, but you can't say a majority of people are having issues because that's just not true.

Yeah sure.

And I could also ASSUME that at least 60% of that 200,000 current players just don't care to repeat what 15,000 other negative reviews have already said for them. Just like 60% of those that did bother to leave a review gave a negative one.

But you know, that's just me ASSUMING like you're doing.

I bet it's fun to assume things and be ignorant then confuse your OPINION with fact when you really don't know what the hell you're talking about. But that's what people do when they want to try and pretend they're smarter than everyone else, pretend they know what they're talking about, they know everything, pseudo intellectuals.

Since you think you can speak for all 200,000 players I want you to show me the statements from all 200,000 of those players saying they are absolutely having a great time, they think very positively of the game and are enjoying it very much or anything even remotely close to that.

I know you can't and you won't.

Because you actually don't know what you're talking about and you're making things up and are flat out lying - you don't speak for anyone else and what they're experiencing and thinking, what their overall opinion of the game is but yourself, you, one player and that's it.

I've been playing the game a whole lot since the release because it is a great game and there isn't anything better out there for me to play.

BUT THE F UCKING CONNECTION ISSUES PISS ME OFF AND I DID NOT PURCHASE THIS GAME TO PLAY SINGLE PLAYER ONLY AND TO BE DISCONNECTING IN THE MIDDLE OF A HUNT CONSTANTLY.

But I am still trying to wait for Capcom to release a patch and fix the connection issues in a reasonable amount of time. I'm still trying my best to enjoy what I can do without being able to play with friends and players like I want to. Because it's still a great game but the connection issues are UNACCEPTABLE.

See how that works? I'm playing the game because it is a good game BUT I am not able to play it like I want to, I am NOT enjoying the connection issues, that's one of the main features that appeals to me and if it's not working naturally I'm going to be really pissed off about that.

But again I'm trying to be patient.

Now multiply players like me by 1,000, 10,000 or 100,000 or even double that because MAYBE that's actually what's going on, MAYBE people are trying their best to be patient and put up with the connection issues since the game has just released about 2 weeks ago.

But one thing is for sure.

A game will not sustain it's population if major issues are not addressed in a timely manner.

Look at Warhammer: V2 released earlier this year.. That game had over 40,000 players, maybe even over 100,000 when it first came out.

But due to incompetent developers and players having enough of the ♥♥♥♥♥♥♥♥ from the developers the population tanked, tens of thousands of players left the game. Last time I checked it was at around 5k players online.

That means over 75% of the population is gone now.

The very same thing can happen to Monster Hunter World if devs don't get their s hit together in time.

Referencing current online player count for ANYTHING and attempting to use that as an argument is very stupid to do to say the least. The game was just released just a week or two ago, naturally lots of players are going to be on wanting to see what the game is about and are trying to cope with the connection issues.

People are trying to be patient and give Capcom some time to fix these major issues in the game. But don't lie to yourself and act like everyone online is having their time of their lives and are enjoying themselves and if they are having issues they're going to be offline and not play at all. It's called being patient fool or trying to at least.

I bet you have problems in your life right? Everyone does or most people do. But do you see everyone just quitting life and killing themselves because of their problems in their lives? Obviously not, they're coping and trying to make it better.

Well that's the same thing here - people are online sure but that doesn't mean everyone that's online is having a great time. It's actually the total opposite for A LOT of people but they're trying to cope and deal with the issues.

For now.
Last edited by Kogan; Aug 19, 2018 @ 8:52am
Sax3r28 Aug 19, 2018 @ 8:53am 
Originally posted by Corobo:
Originally posted by Reckless Fire:
At some point and when 50% of the player base have "issue" with the game, it's not client side.
Yeah we can do things to "improve" our chance of not gettin' disconnected, but there is a real issue.
And when MHW should have 80% (at least) rating, havin' his rating right now at 40% said enough about that sh*t they are givin' us.

It's simply disrespectful.

there are currently about 15k negative reviews out of about 25k on steam.

At this moment, there are 249,372 current players with a 309,108 peak today. I'd say you're wrong and the vast majority of people are enjoying this. I still agree there are glaring issues and I'm not dismissing the huge connectivity problems, but you can't say a majority of people are having issues because that's just not true.
So you're implying those 249,372 had no problems till now.
Talk about mind reading, you should go on television.
Last edited by Sax3r28; Aug 19, 2018 @ 8:55am
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Date Posted: Aug 19, 2018 @ 7:46am
Posts: 52