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there are no general problems because the game runs well.
a lot of the complaints come from poor players who hope, wish, and pretend everyone who killed them was cheating because they're mad because they lost. these people don't want to get better; they want free kills and wins handed to them and it just doesn't work that way. as long as you're not one of these people, you will be fine playing PUBG
another complaint is the gacha system, but that's an optional thing people don't have to do
1. Bloated with cheaters. 30% of playerbase do use internal hacks or other things restricted by TOS which give big unfair advantage.
2. Performance. The game didnt changed much,but they stuffed it with useless mechanics,unoptimised maps, and they have put 3 anti-cheats which do run entire PC scans every 10 minutes so it loads up even 9800x3D@6.7 to 100%. Those anti-cheats do absolutely nothing in terms of protection but they tank FPS significantly.
Game itself are very demanding to CPU and RAM speeds, if those things are not rock solid stable in your PC and Windows is not Tweaked - you will run into stutters and crashes.
More of the personal issue but you have to account that.
3. Matchmaking. The game is unplayable solo (unless you play solo mode) and even solo mode unable to match you with same skill level players. If you want to play squads or duo - just dont... Teamkills,toxicity,spread landing,throwing the game and team mates, skill difference is massive and you will be matched against premades with full coms.
4. No future. I would say that the game are moving towards Asia market forgetting about EU\US\CIS regions, but it seems like you ok with that. Their marketing model,updates and overall treatment of the game are not promising. Instead of improving experience for regular players - they push esports and dont give a thing about complaints.
Don't believe liars and trolls who try to tell you there are no cheaters. Just look at the weekly ban reports, you will see hundreds of thousands of players are banned weekly for cheating.
That aside, I haven't seen anyone say that there are no cheaters. As much as a dream that is, there's gonna be cheaters in every game.
That being said, I still think its a good game, yes it is not very optimised, yes there will be some very questionable hit registration, movements and such and yes there is cheaters(10-50%?) in every match on Asian servers.
But not too many toxic players on Asian servers, most are ok/nice(Eu daytime is horrible), and there are some really good players trying to play as a team.
This game with a working anti-cheat system, some better mechanics, stable and fast servers would be awesome.