PUBG, My Whole PC Restarts

[TheBaconSlapper]

My Whole PC Keeps Restarting When I Try And Play PUBG Its Not Overheating And Its Not A PSU Issue Or A HDD/SSD Issue Either And My Ramm Is Perfectly Fine, Everytime I Launch It From Steam It Will Say Intializing On The Bottom Middle Like Its Gunna Load And Restart My PC For Some Reason And If I Try Launch It From The Shortcut It Will Say Theres A Secruity Issue And Then Close It Down Afterwards, Can Someone Help?

[Lega]

First, do these steps and verify the files of PUBG, then restart and try it again.

Deactivate Windows game bar.

Windows button + i /gaming and deactivate game bar & recording.

Open your search bar of Windows and write, cmd and open it pls with rights of admin. Now write sfc /scannow.

It's the repair tool of Windows for corrupt data.

[TheBaconSlapper]

Ive Done All Of That Shall I Just Boot Up Now Or Hit A Restart And Then Try?

[Lega]

Originally posted by UniChubz98:

Ive Done All Of That Shall I Just Boot Up Now Or Hit A Restart And Then Try?

If you did everything, restart once and try it again, correct.

[TheBaconSlapper]

Originally posted by Lega:

First, do these steps and verify the files of PUBG, then restart and try it again.

Deactivate Windows game bar.

Windows button + i /gaming and deactivate game bar & recording.

Open your search bar of Windows and write, cmd and open it pls with rights of admin. Now write sfc /scannow.

It's the repair tool of Windows for corrupt data.

Ive Done All Of The Above As Told And Its Getting To The Loading Part Of The Main Menu But Is Still Restarting

[Lega]

Ok, so update your GPU driver and it case you already have the new driver, downgrade to the last version before.

If it still won't work, reinstall the game clean please.

Uninstall/reinstall PUBG
Sometimes issues occur where files are corrupted, permissions aren’t set correctly, or certain aspects of the game aren’t installed correctly. To fix this we need to completely uninstall PUBG and associated files.



1 Uninstall PUBG

Go to your Steam library
Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstall
A windows will pop up asking for confirmation, click on Delete

2 Remove associated files

Press Windows Key+R
Type in %localappdata% and then press Enter or OK
Delete the folder TslGame and WELLBIA, Battleeye
Navigate to Program C:\Program Files and look for the same folders.
Navigate to Program Files\Common Files and delete the PUBG and UNCHEATER folder
Navigate to Program Files (x86)\Common Files\BattlEye and delete the folder

Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG
In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE
Restart Steam

3 Reinstall PUBG

[TheBaconSlapper]

Originally posted by Lega:

Ok, so update your GPU driver and it case you already have the new driver, downgrade to the last version before.

If it still won't work, reinstall the game clean please.

Uninstall/reinstall PUBG
Sometimes issues occur where files are corrupted, permissions aren’t set correctly, or certain aspects of the game aren’t installed correctly. To fix this we need to completely uninstall PUBG and associated files.



1 Uninstall PUBG

Go to your Steam library
Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstall
A windows will pop up asking for confirmation, click on Delete

2 Remove associated files

Press Windows Key+R
Type in %localappdata% and then press Enter or OK
Delete the folder TslGame and WELLBIA, Battleeye
Navigate to Program C:\Program Files and look for the same folders.
Navigate to Program Files\Common Files and delete the PUBG and UNCHEATER folder
Navigate to Program Files (x86)\Common Files\BattlEye and delete the folder

Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG
In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE
Restart Steam

3 Reinstall PUBG

Its Still Restarting Itself And Im Out Of Options Now, Ive Done Everything You Told Me To No Luck xD

[33333333]

try cleaning the dust from your PC. it could work

[Kekoyaso]

clean dust , factory reset motherboard default settings , unplug all cables and plug back it " recycle system " update drivers and motherboard manufactories drivers " admin cmd " sfc scannow and repair corrupted files etc

[Lithova]

You Do Not Need To Capitalise The First Letter In Every Word Within A Sentence, It Is Unnecessary.

Check your Event Viewer logs (open Command Prompt and type eventvwr) look at the right pane under the section titled Summary of Administrative Events. Click on the + Critical , you should see a list of critical errors. This should help you narrow down if your hardware is at fault, or software is conflicting with another(i.e drivers)..

[TheBaconSlapper]

Originally posted by Lithova:

You Do Not Need To Capitalise The First Letter In Every Word Within A Sentence, It Is Unnecessary.

Check your Event Viewer logs (open Command Prompt and type eventvwr) look at the right pane under the section titled Summary of Administrative Events. Click on the + Critical , you should see a list of critical errors. This should help you narrow down if your hardware is at fault, or software is conflicting with another(i.e drivers)..

it says event 41 Kernal Power

[Kekoyaso]

Originally posted by UniChubz98:

Originally posted by Lithova:

You Do Not Need To Capitalise The First Letter In Every Word Within A Sentence, It Is Unnecessary.

Check your Event Viewer logs (open Command Prompt and type eventvwr) look at the right pane under the section titled Summary of Administrative Events. Click on the + Critical , you should see a list of critical errors. This should help you narrow down if your hardware is at fault, or software is conflicting with another(i.e drivers)..

it says event 41 Kernal Power

karnel 41 mostly PSU problems first of and last of is GPU

[Grov3s]

Do you have outdated windows? Half year ago i got same kernel 41 error.

[Lega]

As the last resort, a clean re installation of Windows is recommended.

I would do it as the one and only thing because it might be a lot of work but if it doesn't fix the issue it is most likely not a software problem.

[Xunzul]

Originally posted by UniChubz98:

Originally posted by Lithova:

You Do Not Need To Capitalise The First Letter In Every Word Within A Sentence, It Is Unnecessary.

Check your Event Viewer logs (open Command Prompt and type eventvwr) look at the right pane under the section titled Summary of Administrative Events. Click on the + Critical , you should see a list of critical errors. This should help you narrow down if your hardware is at fault, or software is conflicting with another(i.e drivers)..

it says event 41 Kernal Power

PUBG isn't optimized and use the max power for GPU, cpu and fans, if you got an old PSU the pc can have a short voltage that make your pc to restart. Buy a more powerful and new psu or change game. (Someone ipotized that the game mine crypto while playing, for this reason there are lot of pc resource usage, i don't know, but with tencents and oriental companies, all can be plausible and possible.)

[Lithova]

The Event ID 41 Kernel Power just means that the system rebooted without cleanly shutting down first. Look through your event viewer again and click on WIndows Logs and scroll down and select System, scroll through it and look at the red Error ones and read the General info it provides. This should help pinpoint what is causing the issue.

My guess is a faulty component, mainly the GPU. You can Stress test it using OCCT or FurMark and GPU-Z to monitor temps. OCCT and Furmark will also show your power draw, if its too high you'll probably need to replace the power supply and maybe the GPU if the test fails to complete.

These of course are the last steps you can do, but recommend you try a fresh install of Windows like Lega mentioned and as others have mentioned earlier, clear dust, check cable connections(unplug and replug), re-seat RAM and run the SFC and DISM tools within Windows.