HELP STUCK IN LOADING SCREEN

[bill]

I have literally waited an hour i have deleted and re downloaded checked integrity of game files and it just wont go past that screen if i spam escape enough the setting do come up so i know it isnt frozen
if it helps i have never played it before this is a fresh install

[Lega]

Go to \SteamLibrary\steamapps\common\PUBG\TslGame\Content\Movies file

Then delete LicenseScreen and Loadingscreen file and also the folder LicenseScreen and try it again.

[The.BARDIA]

Originally posted by Lega:

Go to \SteamLibrary\steamapps\common\PUBG\TslGame\Content\Movies file

Then delete LicenseScreen and Loadingscreen file and also the folder LicenseScreen and try it again.

nice fixed for me

[bill]

Originally posted by Lega:

Go to \SteamLibrary\steamapps\common\PUBG\TslGame\Content\Movies file

Then delete LicenseScreen and Loadingscreen file and also the folder LicenseScreen and try it again.

legend thank you

[Lega]

Your welcome!

[нарик]

Hello, could you plese help me? I tried everything but still have frozen screen at initializing*

[Lega]

Originally posted by izof:

Hello, could you plese help me? I tried everything but still have frozen screen at initializing*

Open your search bar of Windows and write, cmd and open it pls with rights of admin. Now write sfc /scannow.

It's the repair tool of Windows for corrupt data.

Be sure your anti-virus solution doesn't block PUBG.

Verify the files of PUBG and try it again.

If it still won't work, reinstall the game clean.

Uninstall/reinstall PUBG
Sometimes issues occur where files are corrupted, permissions aren’t set correctly, or certain aspects of the game aren’t installed correctly. To fix this we need to completely uninstall PUBG and associated files.



1 Uninstall PUBG

Go to your Steam library
Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstall
A windows will pop up asking for confirmation, click on Delete

2 Remove associated files

Press Windows Key+R
Type in %localappdata% and then press Enter or OK
Delete the folder TslGame and WELLBIA
Navigate to Program C:\Program Files AntiCheatExpert folder delete it
Navigate to Program Files\Common Files and delete the PUBG and UNCHEATER folder
Navigate to Program Files (x86)\Common Files\BattlEye and delete the file BEService_pubg.exe
Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG
In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE
Restart Steam

3 Reinstall PUBG

[Wazzup]

if its your AV try this:
Try turning off deep guard in your AV first, if that works the do this

I contacted F secure, this was their fix.
Based on your previous enquiry on chat session, if you are sure that this game application is safe, you can fix this issue by preventing the software from being scanned. To exclude the game from the Real-time Scanning, follow the steps below:
1. Open the F-Secure application's user interface
2. Click on the menu (three lines) in the upper left corner
3. Select Viruses & Threats
4. Click on App and file control
5. Select the Excluded tab
6. Click Add new
7. Select the folder or file that you want to exclude
8. Click OK

[SpIkEyPoO]

Tried reinstalling fresh, reinstalling Steam and Pubg fresh, reinstalling windows and all drivers, steam and pubg fresh, still locks up on load match screen, even after ending all tasks steam still thinks its running and reloads itself if I force close it, PC then refuses to reboot as steam not shut down so I have to hard reset. 5800x3D-3080-ti 64GB ram 3600MHz tried with OC on/off all files (BE and PUBG/STEAM) set to admin, worked fine a month ago, no problems with other games.

[AppleSeed Smoothie]

I literally was stuck in the loading screen for the game and I could hear the plane and parachute in the background and died because the game just decided to start without me loading first. What is wrong with this game, why would it immediately start without waiting to load. If I'm not loaded in then simply don't added me to the server!

[Keebaek]

Originally posted by Lega:

Originally posted by izof:

Hello, could you plese help me? I tried everything but still have frozen screen at initializing*

Open your search bar of Windows and write, cmd and open it pls with rights of admin. Now write sfc /scannow.

It's the repair tool of Windows for corrupt data.

Be sure your anti-virus solution doesn't block PUBG.

Verify the files of PUBG and try it again.

If it still won't work, reinstall the game clean.

Uninstall/reinstall PUBG
Sometimes issues occur where files are corrupted, permissions aren’t set correctly, or certain aspects of the game aren’t installed correctly. To fix this we need to completely uninstall PUBG and associated files.



1 Uninstall PUBG

Go to your Steam library
Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstall
A windows will pop up asking for confirmation, click on Delete

2 Remove associated files

Press Windows Key+R
Type in %localappdata% and then press Enter or OK
Delete the folder TslGame and WELLBIA
Navigate to Program C:\Program Files AntiCheatExpert folder delete it
Navigate to Program Files\Common Files and delete the PUBG and UNCHEATER folder
Navigate to Program Files (x86)\Common Files\BattlEye and delete the file BEService_pubg.exe
Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG
In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE
Restart Steam

3 Reinstall PUBG

Your guide to completely uninstall PUBG worked for me!
I spent half of my Sunday to access to PUBG but I couldn't.
Before reading your guide, I uninstalled PUBG in Steam but not the associated files.
After uninstalling all the associated files written above, I could finally access to PUBG after re-installation.
Thank you so much!

[Lega]

@Keebaek

You`re welcome!

[kimhajun47]

Originally posted by Lega:

Go to \SteamLibrary\steamapps\common\PUBG\TslGame\Content\Movies file

Then delete LicenseScreen and Loadingscreen file and also the folder LicenseScreen and try it again.

Huge thanks to my guy Lega!! I could now enjoy it in peace

[Lega]

Originally posted by kimhajun47:

Originally posted by Lega:

Go to \SteamLibrary\steamapps\common\PUBG\TslGame\Content\Movies file

Then delete LicenseScreen and Loadingscreen file and also the folder LicenseScreen and try it again.

Huge thanks to my guy Lega!! I could now enjoy it in peace

No problem!

[Cal]

Excuse me, but wouldn't deleting Tsl game files be in violation of the ToS?

[Lega]

Originally posted by Cal:

Excuse me, but wouldn't deleting Tsl game files be in violation of the ToS?

It's a known workaround for a long time.

I wouldn't recommend something that isn't safe to use, just say.