PUBG: BATTLEGROUNDS

PUBG: BATTLEGROUNDS

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yami Jul 27, 2023 @ 7:27pm
APPLICATION INTERUPTED BY EXTERNAL SOFTWARE
When i launch app i got tis pop up
Application interupted by extenal software

log file:D:\Program Files(x86)\steamapps\common\PUBG\TslGame\binaries\Win64\pubg_fail.log

Tecnical information:
code:000000/000C,info:0000000000000000

Posible Cause:
[MHV]
[rrv]0000 0000000000000000 0000000000000000
0000000000000000 0000000000000000 0000000000000000
0000000000000000 0000000000000000 0000000000000000
[nk]

Tell me how to fix it:(
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Showing 1-12 of 12 comments
Lega Jul 28, 2023 @ 4:41am 
External software indicates a third party application.

Close all third party apps, Verify the files of Windows and PUBG and try it again.

Open your search bar of Windows and write, cmd and open it with rights of admin. Now written sfc /scannow.

It's the repair tool of Windows.
ZEFIR001 Jul 28, 2023 @ 6:20am 
Tried playing without cheats?
悔·灭 Jul 28, 2023 @ 7:23pm 
Is it caused by the Windows insider preview?
yami Jul 28, 2023 @ 11:00pm 
Originally posted by Lega:
External software indicates a third party application.

Close all third party apps, Verify the files of Windows and PUBG and try it again.

Open your search bar of Windows and write, cmd and open it with rights of admin. Now written sfc /scannow.

It's the repair tool of Windows.
its still not working:(
Lega Jul 29, 2023 @ 1:41am 
Originally posted by yami:
Originally posted by Lega:
External software indicates a third party application.

Close all third party apps, Verify the files of Windows and PUBG and try it again.

Open your search bar of Windows and write, cmd and open it with rights of admin. Now written sfc /scannow.

It's the repair tool of Windows.
its still not working:(

Please reinstall the the game clean.

Uninstall/reinstall PUBG
Sometimes issues occur where files are corrupted, permissions aren’t set correctly, or certain aspects of the game aren’t installed correctly. To fix this we need to completely uninstall PUBG and associated files.



1 Uninstall PUBG

Go to your Steam library
Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstall
A windows will pop up asking for confirmation, click on Delete

2 Remove associated files

Press Windows Key+R
Type in %localappdata% and then press Enter or OK
Delete the folder Battleeye, TslGame, Unreal Engine, WELLBIA
Navigate to Program Files\Common Files and delete PUBG and UNCHEATER folder
Navigate to Program Files (x86)\Common Files\BattlEye and delete the file BEService_pubg.exe
Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG
In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE
Restart Steam

3 Reinstall PUBG
悔·灭 Jul 30, 2023 @ 12:16am 
Originally posted by Lega:
Originally posted by yami:
its still not working:(

Please reinstall the the game clean.

Uninstall/reinstall PUBG
Sometimes issues occur where files are corrupted, permissions aren’t set correctly, or certain aspects of the game aren’t installed correctly. To fix this we need to completely uninstall PUBG and associated files.



1 Uninstall PUBG

Go to your Steam library
Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstall
A windows will pop up asking for confirmation, click on Delete

2 Remove associated files

Press Windows Key+R
Type in %localappdata% and then press Enter or OK
Delete the folder Battleeye, TslGame, Unreal Engine, WELLBIA
Navigate to Program Files\Common Files and delete PUBG and UNCHEATER folder
Navigate to Program Files (x86)\Common Files\BattlEye and delete the file BEService_pubg.exe
Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG
In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE
Restart Steam

3 Reinstall PUBG
its still not working
33333333 Jul 30, 2023 @ 1:09pm 
LEGA HELP
Ziereth Aug 9, 2023 @ 10:38am 
I formatted it in case the problem was me and the error continues: c
Lega Aug 9, 2023 @ 10:49am 
Originally posted by Ziereth:
I formatted it in case the problem was me and the error continues: c

You need to contact the support and provide as much detailed information you can.

Good luck!
Dragosani Apr 9, 2024 @ 2:44am 
Windows insider no longer works
Yuki Apr 9, 2024 @ 6:30am 
This thread was quite old before the recent posts, so we're locking it to prevent confusion.
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Date Posted: Jul 27, 2023 @ 7:27pm
Posts: 12