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Close all third party apps, Verify the files of Windows and PUBG and try it again.
Open your search bar of Windows and write, cmd and open it with rights of admin. Now written sfc /scannow.
It's the repair tool of Windows.
Please reinstall the the game clean.
Uninstall/reinstall PUBG
Sometimes issues occur where files are corrupted, permissions aren’t set correctly, or certain aspects of the game aren’t installed correctly. To fix this we need to completely uninstall PUBG and associated files.
1 Uninstall PUBG
Go to your Steam library
Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstall
A windows will pop up asking for confirmation, click on Delete
2 Remove associated files
Press Windows Key+R
Type in %localappdata% and then press Enter or OK
Delete the folder Battleeye, TslGame, Unreal Engine, WELLBIA
Navigate to Program Files\Common Files and delete PUBG and UNCHEATER folder
Navigate to Program Files (x86)\Common Files\BattlEye and delete the file BEService_pubg.exe
Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG
In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE
Restart Steam
3 Reinstall PUBG
You need to contact the support and provide as much detailed information you can.
Good luck!