Navagio.sys - BSOD crash

[dusya]

Hi, PUBG Players. I'm about to talk about my problem with PUBG. When i just updated my Windows 11, everything was fine, but then, PUBG crashed by BSOD with navagio.sys

Windows 11, GTX 1650, 16gb RAM. I'm also checked RAM memory, but i didnt find errors. Everytime when i'm starts PUBG. I dont know what to do. (Also reinstalled PUBG from W disk to C disk.)

[Lega]

Open your search bar of Windows and write, cmd and open it pls with rights of admin. Now writen sfc /scannow.

It's the repair tool of Windows for corrupt data.

Deactivate Windows fullscreen optimization.

Go to:

X:\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64

TslGame.exe, right click on it and properties/compatibility and deactivate the Windows full screen optimization there.

Now open the nivida control panel and go to, "adjust desktop size and position".

There you can change to fullscreen and like on the picture below.

https://gyazo.com/a4a1c5534c5c47eb92aa75d852e5b4ec

[dusya]

But now it crashes by Wellbia Security System...

[Lega]

Uninstall/reinstall PUBG
Sometimes issues occur where files are corrupted, permissions aren’t set correctly, or certain aspects of the game aren’t installed correctly. To fix this we need to completely uninstall PUBG and associated files.



1 Uninstall PUBG

Go to your Steam library
Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstall
A windows will pop up asking for confirmation, click on Delete

2 Remove associated files

Press Windows Key+R
Type in %localappdata% and then press Enter or OK
Delete the folder TslGame and WELLBIA
Navigate to Program C:\Program Files AntiCheatExpert folder delete it
Navigate to Program Files\Common Files and delete the PUBG and UNCHEATER folder
Navigate to Program Files (x86)\Common Files\BattlEye and delete the file BEService_pubg.exe
Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG
In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE
Restart Steam

3 Reinstall PUBG

Do a restart of your pc and try it again please.

[dusya]

Just try it again? When i'm starting PUBG, i choose "No", when PUBG want to change options with my D disk, but Wellbie security if i will choose same No - it will restart PUBG. If i would choose Yes - it will just cancel starting of PUBG. When i'm choose Yes at PUBG - it crashing my PC

[dusya]

I just reinstalled my Windows, this problem was only by my OS, but thank you for help! :D

[Lega]

Originally posted by c0ntrol:

I just reinstalled my Windows, this problem was only by my OS, but thank you for help! :D

No problem, it's the most useful way to fix problems but also, the last resort because it's a huge step.