PUBG: BATTLEGROUNDS

PUBG: BATTLEGROUNDS

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Shifty2805 Oct 16, 2018 @ 2:10pm
Low volume in PUBG
Hi there,

I was not entirely sure whether this ticket belongs to this category.

Since yesterday I have bought myself a new headset, I went from Kraken Razor headset to the Logitech G533 wireless with 7.1 DTS surround sound. Which is on the first eye a fantastic headset, it feels really great and the overall sounds are amazing. However, unfortunately, I'd have some issues. The sound volume in PUBG is really low. All other programs and games are having a beautiful volume but pubg is really low, like at volume 30/100. Which is driving me pretty nuts since pubg is a game with lots of sounds which are important for a proper gameplay.

I double-checked all the settings and everything seems to be fine. I even tried to uninstall Logitech client software but that isn't helping either. have checked all my settings but I couldn't find it. Why on earth is the volume of pubg so low while the rest is loud? Besides pubg, I always run Discord (my friends are actually so loud that I cannot play a duo/squad game because I can't hear the enemies).

I am opening this ticket here because I guess it's a PUBG related issue instead of a headset issue. Does anyone know the problem? How can this be fixed? I am really thrilled to play pubg but it's not working with a low volume.

I am looking forward to seeing the answers. All the input is much appreciated.

Thank you very much in advance.

Best regards,

Wesley
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Showing 1-7 of 7 comments
Gamling Oct 16, 2018 @ 2:23pm 
Having the same prob since a few patches back.
Zäa Oct 16, 2018 @ 2:54pm 
Same problem here, I didn't change anything anywhere, only PUBG and eventually Windows 10 updated.

My sound became very low and poor quality with latest update, when before that it was perfectly crystal clean and even too loud for my ears when the volume was up to 100%.

My own and other player's footsteps used to make a lot of bass sound, now I can barely hear them from a few meters away with no bass at all. Same thing for the cars engine sounds, plane etc.

It's gamebreaking.
n0Sk-ill Oct 16, 2018 @ 3:07pm 
Originally posted by Redskin2805:
The sound volume in PUBG is really low. All other programs and games are having a beautiful volume but pubg is really low, like at volume 30/100.

100% "fix" trust me...
go into your third-party-sound-options "Realtek" or what ever you have... go into
the graphic equalizer and turn down ALL low/bass sounds and increase the high... also all bass extentions you might enabled... just create a new profile for pubg if you can... you will hear things you never knew existed and also it will turn up the volume alot...

also pubg does not support 5.1 or 7.1 so set everything to STEREO...
Last edited by n0Sk-ill; Oct 16, 2018 @ 3:12pm
Shifty2805 Oct 17, 2018 @ 4:19am 
Hi guys,

Thank you all for the input so far. Actually, I am glad that I am not the only one with this issue. That means that this might actually be a pubg bug.

Originally posted by Judas2100:
Originally posted by Redskin2805:
The sound volume in PUBG is really low. All other programs and games are having a beautiful volume but pubg is really low, like at volume 30/100.

100% "fix" trust me...
go into your third-party-sound-options "Realtek" or what ever you have... go into
the graphic equalizer and turn down ALL low/bass sounds and increase the high... also all bass extentions you might enabled... just create a new profile for pubg if you can... you will hear things you never knew existed and also it will turn up the volume alot...

also pubg does not support 5.1 or 7.1 so set everything to STEREO...

Thank you very much for this information. I have tried to manage the equalizer of Logitech. The bass sounds are now decreased and the high sounds are increased. Also the surround sound effects are disabled for pubg. I must admit, yes the sounds are a bit louder but it is still too low on volume for me.

Thanks for the support though.

Anyone else who is having the same and who found fixes?
nympheTa. Oct 19, 2018 @ 4:33pm 
Same problem here. That literally sucks
Pajeet Oct 20, 2018 @ 1:54pm 
I have a Logitech g933 and this is just so annoying. Everything is loud and clear except pubg. Which is unplayable
EgorBRO Oct 20, 2018 @ 2:07pm 
windows 10 ver1803 bug, not only in pubg, but in the other games too
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Showing 1-7 of 7 comments
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Date Posted: Oct 16, 2018 @ 2:10pm
Posts: 7