Launching Error

[Jimmah]

Hey everyone, I'm looking to get back into PUGB. I downloaded for the first time in a few years and I'm getting the following errors from two different windows:

Window One:
PUBG Shield Reporter
Errors on essential files
Please reinstall program - XAPOFX1_5.dll

Window Two:
PUBG Shield

Error in Essential Dll Files!
Please, reinstall software requirements: e.g., DirectX, MSVCRT

Log File: C:\Program Files
(x86}\Steam\steamapps\common\PUBG\TsIGame\Binaries\Win64\pubg_fail.log

Technical Information:
code:00000A00/0B1A, info:00000000C000007B
XAPOFX1_5.dll

Possible Causes:
[cfp]\Device\HarddiskVolume3\Windows\System32\XAPOFX1_5.dll
[cfp]\Device\HarddiskVolume3\Windows\System32\XAPOFX1_5.dll
[cfp]\Device\HarddiskVolume3\Windows\System32\XAPOFX1_5.dll
[cfp]\Device\HarddiskVolume3\Windows\System32\XAPOFX1_5.dll


Has anyone run into this and is there a possible solution? I've reinstalled DirectX, the Dll file, uninstalled and reinstalled twice, checked local files.

Thank you

[Daiden Fenrir]

did you fixed it?

[Lega]

Originally posted by Daiden Fenrir:

did you fixed it?

Open your search bar of Windows and write, cmd and open it pls with rights of admin. Now write sfc /scannow.

For Direct x

https://www.microsoft.com/en-us/download/details.aspx?id=35

It's the repair tool of Windows for corrupt data.

Uninstall/reinstall PUBG
Sometimes issues occur where files are corrupted, permissions aren’t set correctly, or certain aspects of the game aren’t installed correctly. To fix this we need to completely uninstall PUBG and associated files.



1 Uninstall PUBG

Go to your Steam library
Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Uninstall
A windows will pop up asking for confirmation, click on Delete

2 Remove associated files

Press Windows Key+R
Type in %localappdata% and then press Enter or OK
Delete the folder TslGame and WELLBIA
Navigate to Program C:\Program Files AntiCheatExpert folder delete it
Navigate to Program Files\Common Files and delete the PUBG and UNCHEATER folder
Navigate to Program Files (x86)\Common Files\BattlEye and delete the file BEService_pubg.exe
Navigate to Program Files (x86)\Steam\steamapps\common and delete the folder PUBG
In Steam go to Settings>Downloads and click on CLEAR DOWNLOAD CACHE
Restart Steam

3 Reinstall PUBG

[Jimmah]

Hey Lega,
I appreciate you taking the time and helping me out. I'll get through all of these steps and let you know my whereabouts.

[jimi]

Originally posted by Jimmah:

Hey Lega,
I appreciate you taking the time and helping me out. I'll get through all of these steps and let you know my whereabouts.

did it work?

[Lega]

Originally posted by Eclipsical:

Originally posted by Jimmah:

Hey Lega,
I appreciate you taking the time and helping me out. I'll get through all of these steps and let you know my whereabouts.

did it work?

You need to fix these files anyway, so do the steps.

[Jotahacheoka]

Hello everyone. I've been having this same problem for months, just today I was able to solve it. I had tried several ways and many tutorials, but I could never solve the problem.
The problem is generated by the DirectX's .dll

SOLUTION for PC x64 (I guess for PC x32 it will also work):
- Create two folders on your desktop and call them Format32 and SysWOW64 (inside these two folders we will copy the following .dll so as not to lose the originals)

1-Go to C: + Windows + System32. Ctrl+X the following .dll and paste them into the folder created on your desktop "System32":
*d3dcsx_42.dll
*d3dcsx_43.dll
*d3dx9_24.dll
*d3dx9_25.dll
*d3dx9_26.dll
*d3dx9_27.dll
*d3dx9_28.dll
*d3dx9_29.dll
*d3dx9_29.dll
*d3dx9_30.dll
*d3dx9_31.dll
*d3dx9_32.dll
*d3dx9_33.dll
*d3dx9_34.dll
*d3dx9_35.dll
*d3dx9_36.dll
*D3DX9_37.dll
*D3DX9_38.dll
*D3DX9_39.dll
*D3DX9_40.dll
*D3DX9_41.dll
*D3DX9_42.dll
*D3DX9_43.dll
*d3dx10.dll
*d3dx10_33.dll
*d3dx10_34.dll
*d3dx10_35.dll
*d3dx10_36.dll
*d3dx10_37.dll
*d3dx10_38.dll
*d3dx10_39.dll
*d3dx10_40.dll
*d3dx10_41.dll
*d3dx10_42.dll
*d3dx10_43.dll
*d3dx11_42.dll
*d3dx11_43.dll
*X3DAudio_1_2.dll
*X3DAudio_1_3.dll
*X3DAudio_1_4.dll
*X3DAudio_1_5.dll
*X3DAudio_1_6.dll
*X3DAudio_1_7.dll
*XAPOFX1_0.dll
*XAPOFX1_1.dll
*XAPOFX1_2.dll
*XAPOFX1_3.dll
*XAPOFX1_4.dll
*XAPOFX1_5.dll
*xinput1_1.dll
*xinput1_2.dll
*xinput1_3.dll
(When you paste the System32 folder on your desktop, delete all these .dlls from the Windows System32 folder. Don't worry, all these .dlls will appear again when we reinstall DirectX)

2-Go to C: + Windows + SysWOW64. Ctrl+X the following .dll and paste them into the folder created on your desktop "SysWOW64":
*d3dx9_24.dll
*d3dx9_25.dll
*d3dx9_26.dll
*d3dx9_27.dll
*d3dx9_28.dll
*d3dx9_29.dll
*d3dx9_29.dll
*d3dx9_30.dll
*d3dx9_31.dll
*d3dx9_32.dll
*d3dx9_33.dll
*d3dx9_34.dll
*d3dx9_35.dll
*d3dx9_36.dll
*D3DX9_37.dll
*D3DX9_38.dll
*D3DX9_39.dll
*D3DX9_40.dll
*D3DX9_41.dll
*D3DX9_42.dll
*D3DX9_43.dll
*d3dx10.dll
*d3dx10_33.dll
*d3dx10_34.dll
*d3dx10_35.dll
*d3dx10_36.dll
*d3dx10_37.dll
*d3dx10_38.dll
*d3dx10_39.dll
*d3dx10_40.dll
*d3dx10_41.dll
*d3dx10_42.dll
*d3dx10_43.dll
*d3dx11_42.dll
*d3dx11_43.dll
*X3DAudio_1_2.dll
*X3DAudio_1_3.dll
*X3DAudio_1_4.dll
*X3DAudio_1_5.dll
*X3DAudio_1_6.dll
*X3DAudio_1_7.dll
*XAPOFX1_0.dll
*XAPOFX1_1.dll
*XAPOFX1_2.dll
*XAPOFX1_3.dll
*XAPOFX1_4.dll
*XAPOFX1_5.dll
*xinput1_1.dll
*xinput1_2.dll
*xinput1_3.dll
(When you paste to the SysWOW64 folder on your desktop, delete all these .dlls from the Windows System32 folder. Don't worry, all these .dlls will appear again when we reinstall DirectX)

3-Go to the following Microsoft link and download DirectX in your language:
https://www.microsoft.com/en-us/download/details.aspx?id=35

4- Close all applications

5- Install DirectX

6- Make sure Windows and graphics drivers are updated

7-Restart Windows

8-Good luck.


POSTSCRIPT: This problem was exclusive to PUBG, the rest of the games that I have installed worked correctly, if the STEAM error continues, look at the name of the .dll that generates the conflict and add them to the list before reinstalling DirectX.

If you have solved the problem, you can delete both folders from your desktop. If the problem continues, I recommend you paste the .dll back to the original folders (System32 & susWOW64).
Goodbye from Spain.

[SCR3AM]

Having same problem tried everything (you have to be a computer specialist to play pubg can't get it to work