PUBG: BATTLEGROUNDS
Pc randomly freezes when i play
Hi, when i play pubg, my pc suddenly freezes and doesn't let me do anything, i can't even turn off it, i always have to turn off the power. Can anyone help me?
Автор сообщения: [Cult]Marty McFly:
PUBG Corp suggested the following:-

Goto C:/Program Data/Common Files/PUBG and run "unistall.exe"
After the black window has closed (cmd), restart the computer, when you restart it returns to the same folder and delete the driver (navagio.sys). When you open the game, an alert will appear asking for disk access, press no and the game will open without that annoying driver
The last step of denying access to the disc you will have to do every time you open the game.

I do not have this file on my PC so I am at a loss.
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Автор сообщения: fufu
Автор сообщения: xIHighVoltageIx
This Workaround fix problems?
I did that and currently i didin't had any crash or freeze

Okay. Me too i test it from Thursday Evening - today without problem. I contact support to check them to fix this problem or they can remove TslGame_ZK.exe <--- This exe install this folder with uninstaller You can delete it in Steam PUBG folder and you dont got popup at start
go to Steam\steamapps\common\PUBG\TslGame\Binaries\Win64 and delete TslGame_ZK.exe after delete this exe you never got question at pubg start :)

maybe you need delete this exe again after update or reinstall to disable question at start [/quote]

After struggling for 3 weeks i founfd this was the solution to prevent Pubg of crashing..finally:)

Yeah i have delete this exe too, after reinstall

I have contact PUBG Support again with this new information. Hope he can fix it now or delete this service with this exe :)
What is your AntiVir Software guys? Maybe we have all same antivir and our antivir is crashing our system, cause this service are collecting to hard information from our pc
You should post yours first.

I don't think it's related this time to the anti-virus but you should have test it some while ago already.

Deinstall your solution and try it again please.
Автор сообщения: CultMarty McFly
PUBG Corp suggested the following:-

Goto C:/Program Data/Common Files/PUBG and run "unistall.exe"
After the black window has closed (cmd), restart the computer, when you restart it returns to the same folder and delete the driver (navagio.sys). When you open the game, an alert will appear asking for disk access, press no and the game will open without that annoying driver
The last step of denying access to the disc you will have to do every time you open the game.

it works
Автор сообщения: CultMarty McFly
PUBG Corp suggested the following:-

Goto C:/Program Data/Common Files/PUBG and run "unistall.exe"
After the black window has closed (cmd), restart the computer, when you restart it returns to the same folder and delete the driver (navagio.sys). When you open the game, an alert will appear asking for disk access, press no and the game will open without that annoying driver
The last step of denying access to the disc you will have to do every time you open the game.

I do not have this file on my PC so I am at a loss.


So this will stop PUBG from randomly freezing for .5 seconds?
Автор сообщения: ^1Coke
Автор сообщения: CultMarty McFly
PUBG Corp suggested the following:-

Goto C:/Program Data/Common Files/PUBG and run "unistall.exe"
After the black window has closed (cmd), restart the computer, when you restart it returns to the same folder and delete the driver (navagio.sys). When you open the game, an alert will appear asking for disk access, press no and the game will open without that annoying driver
The last step of denying access to the disc you will have to do every time you open the game.

I do not have this file on my PC so I am at a loss.


So this will stop PUBG from randomly freezing for .5 seconds?


Yeah me works without any problems

if you dont like question for access to the disc you need after restart your PC

go to Steam\steamapps\common\PUBG\TslGame\Binaries\Win64 and delete there TslGame_ZK.exe
I've had the same problem since the game came.. 2000hours+ no fix. Doesnt help to ask on official forums/and now discord either. They just send you a "standard" troubleshooting and tell you to re-install your game. Still no fix :)

Автор сообщения: Uvaer
I've had the same problem since the game came.. 2000hours+ no fix. Doesnt help to ask on official forums/and now discord either. They just send you a "standard" troubleshooting and tell you to re-install your game. Still no fix :)


you try this fix here?
Same Here. Random freeze many times.
Автор сообщения: Lovely-Angel-あやせたん-
Same Here. Random freeze many times.

try the pinged solution. If you need help. we can talk privat. only add me and we can write faster and i can help you to fix this problem :)
Автор сообщения: 837568090
Hi, when i play pubg, my pc suddenly freezes and doesn't let me do anything, i can't even turn off it, i always have to turn off the power. Can anyone help me?

Check out the other threads about crashes too, we posted a lot of troubleshoot steps there.
Try this:
!. Do NOT run steam.exe, TsIgame.exe and ExecPubg as administrator. Change in the files compability preferences.
2. Goto C:/Program/Common Files/PUBG and run "unistall.exe" (this will not uninstall game, its not the game folder)
3. After the black window has closed (cmd), restart the computer.
4. Start game, when asked If you allow PUBG to change data on your PC, Press NO or DENY.
Game will start anyway.

My game crashed every game before i did this. Now it "never" crashes.
Love when MODERATERS come on here warning me of bad talk when you got DEAD boi running his fingers about my set up nah don't warn me about bad talk warn the dev's to fix the game simple as that
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Дата создания: 3 мар. 2021 г. в 11:16
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