Crash everytime I start the game

[Eiezo]

Hello

So my game crashes everytime I try to start it. Just after the PUBG-logo the game crashes.

I have tried to resinstall the game 2 times ( automatic and manual removal of game file)
I have tried to downgrad Intel integrated VGA driver and Nividia dirver - it didn't help.
I have tried to remove all files that didn't start with "packchunk" in the paks folder, but it didn't help.
I have tried the test server, but it also crashes

I have tried several other games, and they work perfectly - only pubg that dosn't work :(

Last time my game worked was a week ago.
Have anyone had the same experiance ?

My spec: i5-7300HQ, 16 gb Ram , Nvidia 1050ti 4 gb , Windows 10

[Jaeden]

your specs are fine, look at C:\Users<user>\AppData\Local\TslGame\Saved\Logs.
Post the logs and see if there is anything that might provide insight.

[Eiezo]

Recent logfile:
<?xml version="1.0" encoding="UTF-8"?>
<FGenericCrashContext>
<RuntimeProperties>
<CrashVersion>3</CrashVersion>
<CrashGUID>UE4CC-Windows-DE019A4C4DF4EDB5931CAF90E3AF0C7C_0000</CrashGUID>
<ProcessId>4628</ProcessId>
<IsInternalBuild>false</IsInternalBuild>
<IsPerforceBuild>false</IsPerforceBuild>
<IsSourceDistribution>false</IsSourceDistribution>
<IsEnsure>false</IsEnsure>
<IsAssert>true</IsAssert>
<CrashType>Assert</CrashType>
<SecondsSinceStart>0</SecondsSinceStart>
<GameName>UE4-TslGame</GameName>
<ExecutableName>TslGame</ExecutableName>
<BuildConfiguration>Shipping</BuildConfiguration>
<GameSessionID></GameSessionID>
<PlatformName>WindowsNoEditor</PlatformName>
<PlatformNameIni>Windows</PlatformNameIni>
<EngineMode>Game</EngineMode>
<EngineModeEx>Unset</EngineModeEx>
<DeploymentName></DeploymentName>
<EngineVersion>4.16.3-0+++UE4+Release-4.16</EngineVersion>
<CommandLine>-LobbyUrl=https://prod-live-front.playbattlegrounds.com/index.html</CommandLine>
<LanguageLCID>1030</LanguageLCID>
<AppDefaultLocale>da-DK</AppDefaultLocale>
<BuildVersion>++UE4+Release-4.16-CL-0</BuildVersion>
<IsUE4Release>true</IsUE4Release>
<UserName></UserName>
<BaseDir>C:/Program Files (x86)/Steam/steamapps/common/PUBG/TslGame/Binaries/Win64/</BaseDir>
<RootDir>C:/Program Files (x86)/Steam/steamapps/common/PUBG/</RootDir>
<MachineId>2A8F4367415CB9B4714F94BF08DB9C41</MachineId>
<LoginId>2a8f4367415cb9b4714f94bf08db9c41</LoginId>
<EpicAccountId>8adabc1d39ad42e1b5e8114704cc8772</EpicAccountId>
<CallStack></CallStack>
<SourceContext></SourceContext>
<UserDescription></UserDescription>
<UserActivityHint></UserActivityHint>
<ErrorMessage>LowLevelFatalError [File:D:\wk\tsl-client-dev-branch\build\UnrealEngine\Engine\Source\Runtime\CoreUObject\Private\Serialization\AsyncLoading.cpp] [Line: 1375] &nl;No outstanding IO, no nodes in the queue, yet we still have &apos;PackagesWithNodes&apos; in the graph.&nl;</ErrorMessage>
<CrashDumpMode>0</CrashDumpMode>
<CrashReporterMessage></CrashReporterMessage>
<Misc.NumberOfCores>4</Misc.NumberOfCores>
<Misc.NumberOfCoresIncludingHyperthreads>4</Misc.NumberOfCoresIncludingHyperthreads>
<Misc.Is64bitOperatingSystem>1</Misc.Is64bitOperatingSystem>
<Misc.CPUVendor>GenuineIntel</Misc.CPUVendor>
<Misc.CPUBrand>Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz</Misc.CPUBrand>
<Misc.PrimaryGPUBrand>Intel(R) HD Graphics 630</Misc.PrimaryGPUBrand>
<Misc.OSVersionMajor>Windows 10</Misc.OSVersionMajor>
<Misc.OSVersionMinor></Misc.OSVersionMinor>
<MemoryStats.TotalPhysical>17060564992</MemoryStats.TotalPhysical>
<MemoryStats.TotalVirtual>140737488224256</MemoryStats.TotalVirtual>
<MemoryStats.PageSize>4096</MemoryStats.PageSize>
<MemoryStats.TotalPhysicalGB>16</MemoryStats.TotalPhysicalGB>
<MemoryStats.AvailablePhysical>13014450176</MemoryStats.AvailablePhysical>
<MemoryStats.AvailableVirtual>140731035537408</MemoryStats.AvailableVirtual>
<MemoryStats.UsedPhysical>801107968</MemoryStats.UsedPhysical>
<MemoryStats.PeakUsedPhysical>1123033088</MemoryStats.PeakUsedPhysical>
<MemoryStats.UsedVirtual>1196654592</MemoryStats.UsedVirtual>
<MemoryStats.PeakUsedVirtual>1280942080</MemoryStats.PeakUsedVirtual>
<MemoryStats.bIsOOM>0</MemoryStats.bIsOOM>
<MemoryStats.OOMAllocationSize>0</MemoryStats.OOMAllocationSize>
<MemoryStats.OOMAllocationAlignment>0</MemoryStats.OOMAllocationAlignment>
</RuntimeProperties>
<PlatformProperties>
<PlatformIsRunningWindows>1</PlatformIsRunningWindows>
<PlatformCallbackResult>0</PlatformCallbackResult>
</PlatformProperties>
</FGenericCrashContext>

[Jaeden]

I researched your error and all the info seems to be out of date, have you updated your gpu to the latest version?
If not there are some posts..but I think updating is your best bet.

[Eiezo]

The crash started when i updated to the latest driver. :( I have tried to downgrad to a driver i knew was working, but that didnt help either :(
Thanks for the help :)

[Jaeden]

Sorry I couldn't help, tried my best, hopefully someone else will see something that I didn't.

[NathaN]

Its a laptop....is it overheating? You really need to game over the minimum specs or stuff like this happens.

[Eiezo]

This is ont an overheating problem. The computer does not overheat.
The game crahes when i try to start it.
It crashes during startup - right after the PUBG logo.

[NathaN]

Ursprungligen skrivet av Eiezo:

This is ont an overheating problem. The computer does not overheat.
The game crahes when i try to start it.
It crashes during startup - right after the PUBG logo.

Well go back to the min specs issue

[texasrattler]

Ursprungligen skrivet av Eiezo:

This is ont an overheating problem. The computer does not overheat.
The game crahes when i try to start it.
It crashes during startup - right after the PUBG logo.

Try this:
open your pubg directory (right click on pubg in your steam game list, then select properties, local files tab, browse local files) and navigating to PUBG/TslGame/Content/Paks/

In there, delete all files which DO NOT start with "pakchunk"

After that, verify your game files in steam again!

Also:
Open task manager, startup, disable all programs. Test game.
Disable anti virus or firewall while gaming.

If you use Discord, disable overlay.

If you have a AMD Ryzen processor, disable SMT.