PUBG freezing computer

[jamezz23]

Not sure if this a issue with the game or my computer. Its pretty random, game doesn't crash, when it does that im able to ctrl alt delete still, this is a complete lock up to where I have to hard restart my PC. I was playing Battlefield 5 before my recent PUBG kick and didn't seem to have any issues what so ever. All temps are on the low side even, GPU is around 55c and maxes at like 62c and the CPU is about exactly the same, and thats at 1440p 144hz. The only other thing is I've seen people mention RAM being a potiential issue, my power supply is brand new like a month ago. The best test would be go back to BF5 and see if the problem follows but I don't want to play that game right now, just seeing if anyone elses computer randomly lock up while playing this game. It doesn't happen often, sometime not at all, but when it does its usually 1-2 times per game session, which is like 3 hours

[texasrattler]

jamezz23 eredeti hozzászólása:

Not sure if this a issue with the game or my computer. Its pretty random, game doesn't crash, when it does that im able to ctrl alt delete still, this is a complete lock up to where I have to hard restart my PC. I was playing Battlefield 5 before my recent PUBG kick and didn't seem to have any issues what so ever. All temps are on the low side even, GPU is around 55c and maxes at like 62c and the CPU is about exactly the same, and thats at 1440p 144hz. The only other thing is I've seen people mention RAM being a potiential issue, my power supply is brand new like a month ago. The best test would be go back to BF5 and see if the problem follows but I don't want to play that game right now, just seeing if anyone elses computer randomly lock up while playing this game. It doesn't happen often, sometime not at all, but when it does its usually 1-2 times per game session, which is like 3 hours

If other games show no issues its not likely your computer. If it was ram, the issue would show itself with other game also not just one game. BF is and has always been pretty demanding on ram.
Its more likely related to some software issue. If nothing else, try reinstalling the game, maybe got corrupted.
Its always about trail and error til you find the problem.

[texasrattler]

LanceFightmaster eredeti hozzászólása:

I may have just had an "aha" moment with pubg crashes. This applies if your system has an intel graphics chip running side by side with a dedicated gpu such as Nvidia, as many systems and gaming laptops do, and also users of windows 10. My gaming laptop has had crashing issues in pubg and a couple other games since September. firstly make sure that settings that the intel graphics settings panel, settings are disabled that force themselves unto apps, such as 3D>Global settings> make sure to DISABLE application optimal mode, which forces vsync on apps via intel chip/driver as opposed to your dedicated gpu handling the task, try to make the NVidia/AMD control panel handle that kind of stuff.

However, more importantly, I found something in windows 10 settings I had not seen before. Go to Windows settings> Display settings > graphics settings. Here, you can add games under classic app, and click browse to find your TSLgame.exe, add pubg and ensure to set the game to maximum performance. While you are here, add any other games you play too. According to https://www.digitaltrends.com/computing/microsoft-releases-windows-10-insider-build-17093/ this option will ensure windows 10 foremost lets your dedicated gpu handle the game, when you have maximum performance selected. If it is not selected, your nvidia gpu and driver may be fighting for jurisdiction for the game with the crummy intel gpu. Since I changed this, I have not had a display driver crash in pubg for 3 days since, when crashes had been occurring at least once per game prior.

Though often times my crashes spike after server maintenance, fingers crossed this is the end to my woes I will keep you updated

Desktops with a dedicated video card typically override any intergrated gpu n settings. You shouldnt have to do anything unless its a very old computer. You dont even need to mess with any intel gpu setting. If anything just go into your bios and make sure your pcie is set to your video card n not auto or intergrated. Again though, this shouldnt even be needed.

Laptops and All in Ones, can be different and you may need to turn on the video card in the nvidia control panel settings.

As for windows, you shouldnt need to set anything. You can mess with it you like but as i said, for desktops with a dedicated video card, you dont have to n shouldnt need to do anything, the system should be doing everything already.
Also windows insider isnt the same as windows 10. The insider version may see features that may never happen in the final version or simply changes were made n nothing needs to be done by the user.
If anyone is having to adjust a program or app for the video card, you already have a problem. You either didnt have the video card turned on or installed properly.

[texasrattler]

Try:
Open task manger, startup, disable ALL programs. Test game.
Disable anti virus or firewall while gaming.
If you did above, open task manager, details, it will show you what programs are running. Something could be conflicting with the game. End/disable program.
In task manager find tslgame and set the priority to high. It has helped some people.

If you use Discord, disable overlay.
In Discord or Chrome browser, disable hardware acceleration. May help crashes and improve fps a little.
If you use Geforce Experience aka GFE, uninstall or disable features like shadowplay.
Disable Game Mode/DVR in Windows or in the Xbox App

In Windows 10, disable all background apps under privacy.

If you have a AMD Ryzen processor, disable SMT.

May help with crashes:
-Disable fullscreen optimization in tslgame, tslgame_be n tslgame_eac
Right click on game, properties, local files, browse local files, tslgame, binaries, win64, tslgame and tslgame_be. Right click on each exe, properties, compatibility and put a checkmark in disable fullscreen optimizations
-Make sure you are the admin and/or run the game as admin
-Make sure compatability mode is unchecked, some have found it checked
-Try repairing MS C++ 2013, 2015 or 2017.

May help with sound:
https://help.uaudio.com/hc/en-us/articles/211166003-How-to-Disable-Exclusive-Mode-in-Windows-Sound-Preferences
In windows 10, go to settings, privacy, microphone, allow access to the mcirophone on this device change it to on, allow apps to access your microphone turn on.

•In the NVidia control panel, manage 3D settings, set the “power management mode” to “prefer maximum performance.” (For NVidia users only)
•Try turning off shader cache in NVidia Control Panel. (For NVidia users only) May improve fps or help with stutters.

May help performance and memory related issues.
Disable SuperFetch

Disable from Services
1.Hold the Windows Key, while pressing “R” to bring up the Run dialog box.
2.Type “services.msc“, then press “Enter“.
3.The Services window displays. Find “Superfetch” in the list.
4.Right-click “Superfetch“, then select “Properties“.
5.Select the “Stop” button if you wish to stop the service

SFC scan
https://support.microsoft.com/en-au/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

Programs that may interfere with Steam
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

[LanceFightmaster]

its pubg. I thought i fixed it but the crashes flare up after every patch and server maintenance, same story for months. ill be damned if i buy a new computer because of ♥♥♥♥♥♥ pubg programing