PUBG: BATTLEGROUNDS

PUBG: BATTLEGROUNDS

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Gard Oct 24, 2018 @ 7:55am
Blocked loading of file error
Screenshot[image.prntscr.com]

Does anyone know how to fix this, when i start pubg just crash and show this message
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Showing 1-12 of 12 comments
#JuicyStick# Oct 24, 2018 @ 7:56am 
CLik unIstaLL GamE
BTU_Lamb.TTV Oct 24, 2018 @ 9:21am 
I'm having the same issue. But mine is going after a different file completely.
12:15:14: Starting BattlEye Service...
12:15:17: Launching game...
12:15:58: Note: File blocks can be ignored if they don't cause problems with the game.
12:15:58: [INFO] Blocked loading of file: "C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe".
MAX Oct 24, 2018 @ 9:27am 
me too ...same problem but other file
12:22:12: Starting BattlEye Service...

12:22:15: Launching game...
12:23:10: Note: File blocks can be ignored if they don't cause problems with the game.
12:23:10: [INFO] Blocked loading of file: "C:\Program Files (x86)\PHotkey\PVDAgent.exe".
mArcsein Oct 24, 2018 @ 9:28am 
Taskmanager-autostart- disable everything
Restart pc
BTU_Lamb.TTV Oct 24, 2018 @ 10:13am 
Originally posted by imab1gnoob:
Taskmanager-autostart- disable everything
Restart pc


This actually worked.
ONDRugsAlways Oct 24, 2018 @ 11:46am 
Originally posted by BTU Lamb:
Originally posted by imab1gnoob:
Taskmanager-autostart- disable everything
Restart pc


This actually worked.

So I did this (but since I have Win7 I had to do it through the msconfig), I disabled all of it and then restarted my PC, then started the game and it still says...

[INFO] Blocked loading of file: "C:\Program Files (x86)\Xerox Office Printing\WorkCentre SSW\PrintingScout\xrksmdb.exe".

Any ideas?
bucket Oct 24, 2018 @ 11:20pm 
same issue here, but with another .exe .. it's from my monitor
Aiden Oct 24, 2018 @ 11:40pm 
Did you try to download hacks? But battle eye not letting you
Last edited by Aiden; Oct 24, 2018 @ 11:40pm
jungletek Oct 25, 2018 @ 12:48am 
Really, guys? It literally tells you what file it doesn't "like"; just close that app, etc.

>C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe

Quit or force-close that Western Digital Smartware app/software, duh.

>C:\Program Files (x86)\PHotkey\PVDAgent.exe

Quit the PHotkey app, duh.

>C:\Program Files (x86)\Xerox Office Printing\WorkCentre SSW\PrintingScout\xrksmdb.exe

Some Xerox printer-related ♥♥♥♥♥♥♥♥. Can you guess the solution? Yes, quit the relevant app or close the offending process.

♥♥♥♥♥♥♥ DUH.

Also, once you've done that and can play in the meantime, take a minute or two to tweet the error message to @PUBG, @PUBG_help, and @BattlEye; these are legit programs, and you shouldn't be prevented from playing the game for having them running because BattlEye is an absolutely terrible anti-cheat. The amount of benign processes it freaks out about is ridiculous, and would be funny if it weren't so annoying, and a dumb, avoidable problem on their end.
Last edited by jungletek; Oct 25, 2018 @ 12:51am
texasrattler Oct 25, 2018 @ 2:11am 
Try:
Open task manger, startup, disable ALL programs. Test game.
Disable anti virus or firewall while gaming.
If you did above, open task manager, details, it will show you what programs are running. Something could be conflicting with the game. End/disable program.

If you use Discord, disable overlay.
In Discord or Chrome browser, disable hardware acceleration. May help crashes and improve fps a little.
If you use Geforce Experience aka GFE, uninstall or disable features like shadowplay.
Disable Game Mode/DVR in Windows or in the Xbox App

If you have a AMD Ryzen processor, disable SMT.

May help with crashes:
-Disable fullscreen optimization in tslgame, tslgame_be n tslgame_eac
Right click on game, properties, local files, browse local files, tslgame, binaries, win64, tslgame and tslgame_be. Right click on each exe, properties, compatibility and put a checkmark in disable fullscreen optimizations
-Make sure you are the admin and/or run the game as admin
-Make sure compatability mode is unchecked, some have found it checked
-Try repairing MS C++ 2013, 2015 or 2017.

May help with sound:
https://help.uaudio.com/hc/en-us/articles/211166003-How-to-Disable-Exclusive-Mode-in-Windows-Sound-Preferences
In windows 10, go to settings, privacy, microphone, allow access to the mcirophone on this device change it to on, allow apps to access your microphone turn on.

•In the NVidia control panel, manage 3D settings, set the “power management mode” to “prefer maximum performance.” (For NVidia users only)
•Try turning off shader cache in NVidia Control Panel. (For NVidia users only) May improve fps or help with stutters.

May help performance and memory related issues.
Disable SuperFetch

Disable from Services
1.Hold the Windows Key, while pressing “R” to bring up the Run dialog box.
2.Type “services.msc“, then press “Enter“.
3.The Services window displays. Find “Superfetch” in the list.
4.Right-click “Superfetch“, then select “Properties“.
5.Select the “Stop” button if you wish to stop the service

SFC scan
https://support.microsoft.com/en-au/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

Programs that may interfere with Steam
https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

Installed games appearing as uninstalled
https://support.steampowered.com/kb_article.php?ref=8379-RYIP-2998

BattlEye FAQ
https://www.battleye.com/support/faq/
texasrattler Oct 25, 2018 @ 2:14am 
Originally posted by jungletek:
Really, guys? It literally tells you what file it doesn't "like"; just close that app, etc.

>C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe

Quit or force-close that Western Digital Smartware app/software, duh.

>C:\Program Files (x86)\PHotkey\PVDAgent.exe

Quit the PHotkey app, duh.

>C:\Program Files (x86)\Xerox Office Printing\WorkCentre SSW\PrintingScout\xrksmdb.exe

Some Xerox printer-related ♥♥♥♥♥♥♥♥. Can you guess the solution? Yes, quit the relevant app or close the offending process.

♥♥♥♥♥♥♥ DUH.

Also, once you've done that and can play in the meantime, take a minute or two to tweet the error message to @PUBG, @PUBG_help, and @BattlEye; these are legit programs, and you shouldn't be prevented from playing the game for having them running because BattlEye is an absolutely terrible anti-cheat. The amount of benign processes it freaks out about is ridiculous, and would be funny if it weren't so annoying, and a dumb, avoidable problem on their end.

Pubg nor BE can do anything for programs that use hooking or other methods that are considered to be used by cheating programs.
Only thing that can be done is contacting the manufacturer of the product n explain it to them, ask for a fix. Its on them not the other way around.
jungletek Oct 27, 2018 @ 8:44am 
>Pubg nor BE can do anything for programs that use hooking or other methods that are >considered to be used by cheating programs.
>Only thing that can be done is contacting the manufacturer of the product n explain it to them, >ask for a fix. Its on them not the other way around.

That's nonsense. BattlEye seems to use heuristics (which happen to suck, apparently) to detect suspicious behavior, which is fine, but if they're flagging innocuous programs, that's on BE to not have false-positives, not the maker of said innocent software.

Furthermore, BE doesn't just trigger on things that use hooks and overlays, it flags all sorts of things it shouldn't, probably because it's paranoid. It's flagged for me in the past: my password manager, my cloud backup client, MSYS2 executables (bash, pacman, etc.).

If a product has flaws, it's up to the maker of that product to fix the flaws. It's unreasonable and insane to expect the world to change to accomodate the flawed product. Your position is unrealistic and smacks of an apologetic fanboy that thinks the devs of their favorite game can do no wrong.
Last edited by jungletek; Oct 27, 2018 @ 8:44am
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Date Posted: Oct 24, 2018 @ 7:55am
Posts: 12