PUBG: BATTLEGROUNDS

PUBG: BATTLEGROUNDS

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Læf Apr 25, 2018 @ 9:26am
PUBG keeps crashing randomly only on Erangel.
For quite a while now the game keeps crashing randomly only when i play the old map. I noticed that this happens (not sure though) when it tries to load the graphics. It's really annoying. I can't finish a game without it crashing at least once. I have tried everything i found on google and nothing helped. Have you got any ideas why is this happening?
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Showing 1-8 of 8 comments
kaasupää Apr 25, 2018 @ 9:43am 
Could you post your PC Specs to help us understand a tiny bit more of the issue you're dealing with at the moment? :]
Læf Apr 25, 2018 @ 9:50am 
Originally posted by - 0:
Could you post your PC Specs to help us understand a tiny bit more of the issue you're dealing with at the moment? :]
8gb ram
i5 6600
rx 480 xfx gtr edition 8gb.
I don't think that happens because of my pc. And yes i've tried using older drivers. Also i should mention that when the game crashes i get a bug report message that asks me to send feedback.
GLHF Apr 25, 2018 @ 9:53am 
Originally posted by ℷef:
Originally posted by - 0:
Could you post your PC Specs to help us understand a tiny bit more of the issue you're dealing with at the moment? :]
8gb ram
i5 6600
rx 480 xfx gtr edition 8gb.
I don't think that happens because of my pc. And yes i've tried using older drivers. Also i should mention that when the game crashes i get a bug report message that asks me to send feedback.
it's only happens bc of your pc, I have not experienced this problem, so the problem is in your PC
kaasupää Apr 25, 2018 @ 9:56am 
Originally posted by ℷef:
Originally posted by - 0:
Could you post your PC Specs to help us understand a tiny bit more of the issue you're dealing with at the moment? :]
8gb ram
i5 6600
rx 480 xfx gtr edition 8gb.
I don't think that happens because of my pc. And yes i've tried using older drivers. Also i should mention that when the game crashes i get a bug report message that asks me to send feedback.
Hmm.. Yeah I doubt it's your PC, however that RAM might be acting up, unlikely but possible.
Have you tried to reinstall the game, or verify game files?
Læf Apr 25, 2018 @ 9:56am 
Originally posted by Cyber_Machine:
Originally posted by ℷef:
8gb ram
i5 6600
rx 480 xfx gtr edition 8gb.
I don't think that happens because of my pc. And yes i've tried using older drivers. Also i should mention that when the game crashes i get a bug report message that asks me to send feedback.
it's only happens bc of your pc, I have not experienced this problem, so the problem is in your PC
i have found countless threads mentioning this problem so no it's not just my pc. Because it doesn't happen on your pc it doesn't mean that it doesn't happen on others either.
Læf Apr 25, 2018 @ 9:58am 
Originally posted by - 0:
Originally posted by ℷef:
8gb ram
i5 6600
rx 480 xfx gtr edition 8gb.
I don't think that happens because of my pc. And yes i've tried using older drivers. Also i should mention that when the game crashes i get a bug report message that asks me to send feedback.
Hmm.. Yeah I doubt it's your PC, however that RAM might be acting up, unlikely but possible.
Have you tried to reinstall the game, or verify game files?
I'm verifying the files atm (i've done it once before). The ram never goes above 80% while running the game even with other apps open like opera or chrome. I have also tried different graphics settings which of course also did nothing.
kaasupää Apr 25, 2018 @ 10:06am 
Originally posted by ℷef:
Originally posted by - 0:
Hmm.. Yeah I doubt it's your PC, however that RAM might be acting up, unlikely but possible.
Have you tried to reinstall the game, or verify game files?
I'm verifying the files atm (i've done it once before). The ram never goes above 80% while running the game even with other apps open like opera or chrome. I have also tried different graphics settings which of course also did nothing.
Well that is quite interesting to say the least.. What about your CPU/GPU usage?

I think the best solution to this at the moment is to test verifying the game files, reinstalling and sending the PUBG support a ticket of this issue you're currently dealing with.
Just go to https://pubgsupport.zendesk.com/ and send them a message, they should be getting in touch with you ASAP.

Good luck and I'm really sorry you need to experience this problem!
Læf Apr 25, 2018 @ 10:07am 
Originally posted by - 0:
Originally posted by ℷef:
I'm verifying the files atm (i've done it once before). The ram never goes above 80% while running the game even with other apps open like opera or chrome. I have also tried different graphics settings which of course also did nothing.
Well that is quite interesting to say the least.. What about your CPU/GPU usage?

I think the best solution to this at the moment is to test verifying the game files, reinstalling and sending the PUBG support a ticket of this issue you're currently dealing with.
Just go to https://pubgsupport.zendesk.com/ and send them a message, they should be getting in touch with you ASAP.

Good luck and I'm really sorry you need to experience this problem!
Thanks a lot for your help. I'm currently trying other things that might help but i'll consider sending a ticket aswell.
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Date Posted: Apr 25, 2018 @ 9:26am
Posts: 8