PUBG: BATTLEGROUNDS

PUBG: BATTLEGROUNDS

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cutcomander Nov 10, 2017 @ 1:06pm
PUBG Windows cannot access the specified device, path, or file. you may not have the appropriate permissions to access the item
Today i was unable to join any games. The game would kick me and telling me that BE service is not running.

The error message is: Windows cannot access the specified device, path, or file. you may not have the appropriate permissions to access the item.

When i go to the binaries and launch pubg as admin, the game launches but the UI wont load. I can enter the settings, refresh the UI (which does nothing) and close the game.

tried:

-Restart steam
-Removing all launch options
-Restart PC
-Verify game integrity
-Update graphics driver
-Check for windows updates
-Reinstall battle eye services
-Reinstall the game
-Reinstall vcredist
-Disable anti-virus and firewall

OS: Windows 10 Home

CPU: I7- 7800X

GPU: Asus 1070 OC

MB: Asus 299x e-gaming

16 GB Corsair


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Showing 1-15 of 41 comments
lockinhind Nov 10, 2017 @ 1:08pm 
Originally posted by cutcomander:
Today i was unable to join any games. The game would kick me and telling me that BE service is not running.

The error message is: Windows cannot access the specified device, path, or file. you may not have the appropriate permissions to access the item.

When i go to the binaries and launch pubg as admin, the game launches but the UI wont load. I can enter the settings, refresh the UI (which does nothing) and close the game.

tried:

-Restart steam
-Removing all launch options
-Restart PC
-Verify game integrity
-Update graphics driver
-Check for windows updates
-Reinstall battle eye services
-Reinstall the game
-Reinstall vcredist
-Disable anti-virus and firewall

OS: Windows 10 Home

CPU: I7- 7800X

GPU: Asus 1070 OC

MB: Asus 299x e-gaming

16 GB Corsair
going to be a long shot, but intel has some gfxen process, has a blue icon, close that process and it should work.9
cutcomander Nov 10, 2017 @ 1:16pm 
Dont find the process? Can you please explane?
Riki_Martin Nov 13, 2017 @ 3:48am 
I am having the exact same problem and there's seems to be very little out there that talks about this issue. Any joy?

CPU: Ryzen 5 1600x
Mobo: ASUS PRIME B350
GPU: Gtx 1050 ti
Ram: 16GB Corsair Vengence DDR$ 300MHz
Riki_Martin Nov 13, 2017 @ 5:11am 
Not sure if this qualifies as a fix, but turning off my anti-virus setting and the self protect setting in the antivirus software got me past the error of not being able to launch from steam and the loading issue.

However, no it just says failed to initialize steam....I love Pc's :-/
cutcomander Nov 14, 2017 @ 8:30am 
I could fix the problem with the windows refresh tool. I know its not realy a fix but it worked for me.
BobbysBean Nov 15, 2017 @ 10:22am 
anyone found a decent fix for this? need my PUBG fix its been nearly 2 weeks :(
Zombo Nov 15, 2017 @ 10:32am 
When you guys delete the game to reinstall, do you go to your steam apps and documents/my games folders and delete any remaining files first? If not, make sure you do. Leftover files can carry problems over. If a file is corrupt, it may not get deleted during the uninstall.

And I would suggest you use CCCleaner and use it to delete left over temporary files, download files, and fix any registry errors. (Unless you have another cleaner that does that already.)
Its a PC cleaning app, and its well known and been around for years and is safe to use. There is a free version, and a premium version. The free version will do everything you need. The registry cleaner has saved me countless problems over the years.
BobbysBean Nov 15, 2017 @ 10:35am 
thanks man ill give that a go
BobbysBean Nov 15, 2017 @ 11:27am 
no good!

cant even restore to previous version of windows 10. gotta love pc sometimes!
(HED)RaT Nov 18, 2017 @ 9:49am 
Hi guys, i too have been having the same issue and i have found 2 solutions if you haven't already found it.

1. If you are using Bullguard anti-virus all you need to do is to uncheck "Allow bullguard to protect its components against termination" this is located in the advanced settings. once you have unchecked it run PUBG as admin. and it should work.

2. If you have bullguard, but use a different antivirus software (like me). just uninstall it.

Hope this helps guys and ill see you on the field!

Soosmokie Nov 18, 2017 @ 9:55am 
if your running the game as admin, make sure you are running steam as admin to.
cutcomander Nov 18, 2017 @ 9:59am 
Originally posted by The_HedRat:
Hi guys, i too have been having the same issue and i have found 2 solutions if you haven't already found it.

1. If you are using Bullguard anti-virus all you need to do is to uncheck "Allow bullguard to protect its components against termination" this is located in the advanced settings. once you have unchecked it run PUBG as admin. and it should work.

2. If you have bullguard, but use a different antivirus software (like me). just uninstall it.

Hope this helps guys and ill see you on the field!


It worked. Thanks man
BobbysBean Nov 18, 2017 @ 3:07pm 
Originally posted by The_HedRat:
Hi guys, i too have been having the same issue and i have found 2 solutions if you haven't already found it.

1. If you are using Bullguard anti-virus all you need to do is to uncheck "Allow bullguard to protect its components against termination" this is located in the advanced settings. once you have unchecked it run PUBG as admin. and it should work.

2. If you have bullguard, but use a different antivirus software (like me). just uninstall it.

Hope this helps guys and ill see you on the field!


easy fix! thanks bro
Sami Nov 27, 2017 @ 9:39am 
Originally posted by The_HedRat:
Hi guys, i too have been having the same issue and i have found 2 solutions if you haven't already found it.

1. If you are using Bullguard anti-virus all you need to do is to uncheck "Allow bullguard to protect its components against termination" this is located in the advanced settings. once you have unchecked it run PUBG as admin. and it should work.

2. If you have bullguard, but use a different antivirus software (like me). just uninstall it.

Hope this helps guys and ill see you on the field!
ill try and lets hope it works!
BobbysBean Nov 27, 2017 @ 9:51am 
Originally posted by Zyrex:
Originally posted by The_HedRat:
Hi guys, i too have been having the same issue and i have found 2 solutions if you haven't already found it.

1. If you are using Bullguard anti-virus all you need to do is to uncheck "Allow bullguard to protect its components against termination" this is located in the advanced settings. once you have unchecked it run PUBG as admin. and it should work.

2. If you have bullguard, but use a different antivirus software (like me). just uninstall it.

Hope this helps guys and ill see you on the field!
ill try and lets hope it works!

Worked for me bro! still going strong no issues at all!
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