NGuard not fully uninstalling after you uninstall HD2

[Seinekar]

Check this thread:

https://steamcommunity.com/app/553850/discussions/0/4357872562126416839/?ctp=2

We have been lied once and again now. I can confirm myself the files, even a full folder, where there still. Even used a specific uninstaller to remove files and entries from the registry, and even so after running a search had to delete some files manually.

Accepting it was a big mistake on my side, im myself the only one to blame. But this has been also a lesson, so i won´t anymore, nevermore, submit to any game that forces you to accept that kind of stuff.

[Lord Scrumpus]

Can you share how you got rid of the traces after uninstalling from steam?
I'm thinking of dropping the game after the forced PSN account thing. Had a similar issue with Valorants Vanguard running 24/7 when it first came out and decided the game might not be for me.

[Seinekar]

Originally posted by Lord Scrumpus:

Can you share how you got rid of the traces after uninstalling from steam?
I'm thinking of dropping the game after the forced PSN account thing. Had a similar issue with Valorants Vanguard running 24/7 when it first came out and decided the game might not be for me.

Check the thread on the OP. Basically used a NGuard uninstaller from their own web, but, surprise, it wasn´t enough. Then found the HELLDIVERS 2 folder on Steam apps (when you uninstall a Steam game, the folder itself remains, but empty) and, surprise, in this case HD2 folder was not empty, but NGuard folder and files where still there.

Running a search on your computer looking for the key files may work, and there is also the entries on the registry.

As said, better check the thread above (i paste here it too)

https://steamcommunity.com/app/553850/discussions/0/4357872562126416839/?ctp=2

[Wankovich, Ista]

programs that do not completely uninstall themselves are known as malware, why does this game contain malware?

[KingOfBeingCorrect]

Some easy steps you can take to make sure it's fully shutdown and none of it is open is restart your PC. (It shouldn't be if you haven't ran HD2 in the last 30 minutes)

Then run the uninstall for GG found in the HD2 folders or on their website, however some people have had issues with smaller non issue remnant files but you can manually remove them or use a trusted 3rd party remover if you seem to be one of those few with that issue. But it's not entirely uncommon for unsintallers to not fully do their job 100% even though they should.

[Acorn]

The day you installed HellDivers 2, there will also be a ".des" file called "Gamemon.des" that is the rootkit GameGuard. It will be located in C:\Windows\SysWOW64

There is also the location of your HellDivers 2 folder, delete that entire folder as their claims of it uninstalling is false.

[Salt Engineer]

Originally posted by Acorn:

The day you installed HellDivers 2, there will also be a ".des" file called "Gamemon.des" that is the rootkit GameGuard. It will be located in C:\Windows\SysWOW64

There is also the location of your HellDivers 2 folder, delete that entire folder as their claims of it uninstalling is false.

There are also a handful of registry entries to boot. If you're familiar with editing the registry, just search for INCA or GameGuard and you'll find them. Just be sure to spam F3 once you've cleared the keys out.... because none of the locations get cleared out with a game install.

If you aren't... I wouldn't try to do too much here. You can cause some issues if you delete the wrong entries.

[KingOfBeingCorrect]

Originally posted by Salt Engineer:

Originally posted by Acorn:

The day you installed HellDivers 2, there will also be a ".des" file called "Gamemon.des" that is the rootkit GameGuard. It will be located in C:\Windows\SysWOW64

There is also the location of your HellDivers 2 folder, delete that entire folder as their claims of it uninstalling is false.

There are also a handful of registry entries to boot. If you're familiar with editing the registry, just search for INCA or GameGuard and you'll find them. Just be sure to spam F3 once you've cleared the keys out.... because none of the locations get cleared out with a game install.

If you aren't... I wouldn't try to do too much here. You can cause some issues if you delete the wrong entries.

Extra emphasis on if you arent PLEASE dont mess around in your registry if you aren't! i dont even suggest it to people in fear they will go try xD

[Salt Engineer]

Originally posted by KingOfFriedChicken:

Originally posted by Salt Engineer:

There are also a handful of registry entries to boot. If you're familiar with editing the registry, just search for INCA or GameGuard and you'll find them. Just be sure to spam F3 once you've cleared the keys out.... because none of the locations get cleared out with a game install.

If you aren't... I wouldn't try to do too much here. You can cause some issues if you delete the wrong entries.

Extra emphasis on if you arent PLEASE dont mess around in your registry if you aren't! i dont even suggest it to people in fear they will go try xD

Fear is never a reason to avoid learning or action...

But the key point there is to learn first. And if you don't... well, there will eventually be consequences... I mean, 'learning opportunities.'

[KingOfBeingCorrect]

I mean fair fear shouldn't stop learning but it stops me from suggesting people in fear they wont try to learn first xD i dont wanna be the one they blame though so its more in that realm "you bricked my pc cuz i deleted something i shouldnt!" kinda thing haha

Kinda like how my mom constantly ignores my advice on things when i research how to like grow a plant she wants then ignores what i find and kills it cuz she wanted to pot it in a different way... then im somehow the bad guy probably just because thats how my life goes so i treat everyone like that based on experiences haha

[CatTank]

revouninstaller will find and remove it all

[Acorn]

Let's make your life easier for those thinking regedit is difficult... lol just delete these:

Key Value:
Computer\HKEY_CURRENT_USER\SOFTWARE\INCAInternet

Key Value:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\npggsvc

Key Value:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\Setup\FirstBoot\Services\npggsvc


There will be subkeys showing which games Gameguard is linked to as well if you had any. And several subkeys will show you description what you are removing basically. Mainly searching for "GameGaurd" and "INCAinternet"

As there was history about gameguard, you can find values here too:
https://steamcommunity.com/app/1549250/discussions/0/3388420307302919948/?ctp=3

Yes, RevoUninstaller will work, ONLY if HellDivers doesnt remove the GameGuard Uninstaller.exe... Which they do... so you are still screwed. You have to revo GameGuard first before removing HD 2 as it is a process.

[KingOfBeingCorrect]

Originally posted by Acorn:

Let's make your life easier for those thinking regedit is difficult... lol just delete these:

Key Value:
Computer\HKEY_CURRENT_USER\SOFTWARE\INCAInternet

Key Value:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\npggsvc

Key Value:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\Setup\FirstBoot\Services\npggsvc


There will be subkeys showing which games Gameguard is linked to as well if you had any. And several subkeys will show you description what you are removing basically. Mainly searching for "GameGaurd" and "INCAinternet"

As there was history about gameguard, you can find values here too:
https://steamcommunity.com/app/1549250/discussions/0/3388420307302919948/?ctp=3

Yes, RevoUninstaller will work, ONLY if HellDivers doesnt remove the GameGuard Uninstaller.exe... Which they do... so you are still screwed. You have to revo GameGuard first before removing HD 2 as it is a process.

If you need the uninstaller you could get it on their site, idk if that works cuz I don't use revo but here

https://gameguardfaq.nprotect.com/eng/con_22.html

It's not that it is "difficult" it's that if you mess up and delete the wrong thing you can mess up your system or your windows installation.

At the very least I'd suggest reading the wiki in general or finding other information.
https://en.m.wikipedia.org/wiki/Windows_Registry


Also looking up a backup method
"To backup your registry manually, open the Registry Editor and select the key or subkey that you want to backup. Then, click on File > Export, choose a location and a name for your backup file, and make sure you select the All option under Export range before clicking Save"

Ay the very least, backing up will help as long as you don't botch windows itself, at that point you'll have to use system restore, which you should probably make a restore point for that as well lol never hurts honestly.

[Salt Engineer]

Originally posted by Acorn:

Let's make your life easier for those thinking regedit is difficult... lol just delete these:

Key Value:
Computer\HKEY_CURRENT_USER\SOFTWARE\INCAInternet

Key Value:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\npggsvc

Key Value:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\Setup\FirstBoot\Services\npggsvc


There will be subkeys showing which games Gameguard is linked to as well if you had any. And several subkeys will show you description what you are removing basically. Mainly searching for "GameGaurd" and "INCAinternet"

As there was history about gameguard, you can find values here too:
https://steamcommunity.com/app/1549250/discussions/0/3388420307302919948/?ctp=3

Yes, RevoUninstaller will work, ONLY if HellDivers doesnt remove the GameGuard Uninstaller.exe... Which they do... so you are still screwed. You have to revo GameGuard first before removing HD 2 as it is a process.

Good looking out.

I didn't record the values and deleted them some time ago, or I would have provided those steps myself.