HELLDIVERS™ 2

HELLDIVERS™ 2

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requires a graphics card that supports at least direct3d feature level 12_0
fatal error, game crashing on launch, was woking fine before latest update/patch. my GPU is nvidia 3060,

this doesnt make sence.
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Showing 1-15 of 59 comments
Kaan (Meskaa) Feb 16, 2024 @ 8:26am 
Same for me, i don't understand why the game crashing..
Malix_ Feb 16, 2024 @ 1:09pm 
Same here "requires a graphics card that supports at least direct3d feature level 12_0"

GTX 770 driver version 474.64.
tried running in administrator mode and the game guard logo pops up twice in this case but still see the same fatal error the game attempts to load. just black screen and the above message.
d_Orbital Feb 16, 2024 @ 1:11pm 
welcome to the suck, helldiver.

would you like to know more? I'm doing my part. Remember Buenos Aires
General dawsod Feb 16, 2024 @ 5:10pm 
ok glad its not just me, hopefully they fix it soon
0Synergy Feb 16, 2024 @ 5:33pm 
Originally posted by Malix_:
Same here "requires a graphics card that supports at least direct3d feature level 12_0"

GTX 770 driver version 474.64.
tried running in administrator mode and the game guard logo pops up twice in this case but still see the same fatal error the game attempts to load. just black screen and the above message.
GTX770 doesn't support DX12 you need a new GPU.
TheGreatChicken Feb 17, 2024 @ 6:41am 
Originally posted by 0Synergy:
Originally posted by Malix_:
Same here "requires a graphics card that supports at least direct3d feature level 12_0"

GTX 770 driver version 474.64.
tried running in administrator mode and the game guard logo pops up twice in this case but still see the same fatal error the game attempts to load. just black screen and the above message.
GTX770 doesn't support DX12 you need a new GPU.


https://www.nvidia.com/en-us/geforce/graphics-cards/geforce-gtx-770/specifications/

Microsoft DirectX: 12 API
Woody Feb 20, 2024 @ 10:03pm 
Originally posted by TylerCode:
Originally posted by 0Synergy:
GTX770 doesn't support DX12 you need a new GPU.


https://www.nvidia.com/en-us/geforce/graphics-cards/geforce-gtx-770/specifications/

Microsoft DirectX: 12 API
The problem is that the names/numbers are misleading.

A GPU may technically support "DirectX12", but specifically something like the 11_1 (or 11.1) "feature level". 12_0 is newer feature level, although still DirectX12. I think it's super silly and confusing.

I'm attempting to find a work around. One of which is potentially using proton. I haven't had any success yet, but maybe someone else can go beyond me. I've been doing some reading on the ProtonDB website. https://www.protondb.com/app/553850?device=pc

I have an AMD R9 280X, and I haven't yet run into a game that is too difficult for it to run, and I haven't even attempted to overclock it yet. I don't want a dialog box to tell me my GPU is too old, I want to SEE the poor performance myself and make my own decision.
Tulah Feb 20, 2024 @ 10:36pm 
Originally posted by Malix_:
Same here "requires a graphics card that supports at least direct3d feature level 12_0"

GTX 770 driver version 474.64.
tried running in administrator mode and the game guard logo pops up twice in this case but still see the same fatal error the game attempts to load. just black screen and the above message.

Perhaps you could try something like '--use-d3d11'. No clue if it'll fix this for you, but it's worth a shot. To add this you need to go into game properties in Steam and add something like '%command% --use-d3d11' into Launch Options under General options, without quotes of course.
Woody Feb 20, 2024 @ 10:40pm 
Originally posted by Tulah:
Perhaps you could try something like '--use-d3d11'. No clue if it'll fix this for you, but it's worth a shot. To add this you need to go into game properties in Steam and add something like '%command% --use-d3d11' into Launch Options under General options, without quotes of course.

If anyone else has success with this, please report back. I've already been attempting this unsuccessfully. I've also tried the launch commands in reverse order since that should apply settings before launching.

It really pisses me off that the game can be manually set to run DX11, but will still force a check for DX12 with feature level 12_0. They just need to remove the force check.
Last edited by Woody; Feb 20, 2024 @ 11:26pm
moss_bear Feb 21, 2024 @ 11:20am 
I tried this in the launch options and did not have success. %command% --use-d3d11

Super frustrating! am excited to eventually play this game but it would be great if I didn't have to buy a GPU with DX 12, if a DX11 can be used
Woody Feb 21, 2024 @ 2:58pm 
Originally posted by moss_bear:
I tried this in the launch options and did not have success. %command% --use-d3d11

Super frustrating! am excited to eventually play this game but it would be great if I didn't have to buy a GPU with DX 12, if a DX11 can be used
I have one more plan to attempt tonight. I will report back if successful. If no reply, I was not successful.

If I can't get this game to run, I don't think I'm willing buy another card. It's just one game, and my card has been fine for everything else. I'll wait to the end of my 2 weeks and request a refund in hopes they patch an issue on their end.
Woody Feb 21, 2024 @ 4:20pm 
I have had a successful launch into the intro video. I was getting 5-15 FPS and assumed I must be way below spec until I saw my graphics card was running at like 20%. I think it's trying to use integrated graphics, and I'm not sure why.I just needed to restart my PC. I'm now getting 90 FPS on launch. I knew there was nothing wrong with my card!!!

1) You must use Proton-GE[github.com]. None of the default steam protons seems to work. There are multiple versions of Proton-GE, but most recent was 8-32.

Proton is typically used with Linux operating systems, but can potentially be used to bypass DX on windows too. I don't plan to add extra instructions on that portion and I haven't tried myself. I use Linux. But it shouldn't be crazy. I'm sure there are guides to run Proton on Windows.

2) For launch options I used MANGOHUD=0 --use-d3d11. I've tested eliminating these and keep running into issues. Although I think the mangohud is fixing/bypassing a fullscreen issue, it could potentially be substituted with a similar command.

It's not 100% smooth sailing yet, but close.
Last edited by Woody; Feb 25, 2024 @ 1:39pm
_NIKIFOR_ Feb 25, 2024 @ 10:45am 
Originally posted by Woody:
I have had a successful launch into the intro video. I was getting 5-15 FPS and assumed I must be way below spec until I saw my graphics card was running at like 20%. I think it's trying to use integrated graphics, and I'm not sure why.I just needed to restart my PC. I'm now getting 90 FPS on launch. I knew there was nothing wrong with my card!!!

1) You must use Proton-GE[github.com]. None of the default steam protons seems to work. There are multiple versions of Proton-GE, but most recent was 8-32.

Proton is typically used with Linux operating systems, but can potentially be used to bypass DX on windows too. I don't plan to add extra instructions on that portion and I haven't tried myself. I use Linux. But it shouldn't be crazy. I'm sure there are guides to run Proton on Windows.

2) For launch options I used MANGOHUD=0 --use-d3d11. I've tested eliminating these and keep running into issues. Although I think the mangohud is fixing/bypassing a fullscreen issue, it could potentially be substituted with a similar command.

It's not 100% smooth sailing yet, but close.
Dude, how you made it work on gtx770, trying through proton on ubunto 22.04 gives same message as trying on windows, any clues or properties to get it work?
Woody Feb 25, 2024 @ 1:36pm 
Originally posted by _NIKIFOR_:
Dude, how you made it work on gtx770, trying through proton on ubunto 22.04 gives same message as trying on windows, any clues or properties to get it work?
First, I have AMD, not Nvidia, but you can potentially still do it.

You can't use regular steam Proton (Not yet at least). The regular Steam version of Proton seems to be missing some VK3D related packages, though I don't know exactly which. You need to download ProtonGE, which is a custom, independent version of proton, not provided by steam. After installing, you'll need to restart your computer. Don't forget you may need to launch with the "--use-d3d11" before you try to start the game. I realized I don't even have mangohud installed, so that command wasn't doing anything for me.

After running it, I believe it adds packages that the Steam Proton can make use of, because after installing ProtonGE, Proton8 worked fine for me. My best guess is that Steam Proton has outdated packages for VK3D that technically support DX12, but not at the newest feature levels.

My graphics card is a "Sapphire Vapor-X R9 280X Tri-X OC". Marginally lower specs than yours. I've been able to play, but it's been rough. I have to turn most settings down to minimums. I tend to wonder if it's because the game has issues with AMD. Let me know if you're in a similar boat, or getting decent performance.

If you can get past the DX12 issue, but still can't launch, you may still need some extra commands added to the launch options. Probably something to limit FPS and full-screen settings.
Woody Feb 25, 2024 @ 1:38pm 
Originally posted by _NIKIFOR_:
Dude, how you made it work on gtx770, trying through proton on ubunto 22.04 gives same message as trying on windows, any clues or properties to get it work?
How do you already have 17 hrs in game if you haven't been able to launch???
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Date Posted: Feb 16, 2024 @ 2:29am
Posts: 59