HELLDIVERS™ 2

HELLDIVERS™ 2

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Grandad98 Apr 17, 2024 @ 5:39am
Black Screen and Crash on Startup
The game starts up but opens to a black screen but the audio plays, the game then crashes after around 20 seconds. I have uninstalled and re-installed the game several times and remain hopeful with every patch. all drivers are up to date. My game has been broken for weeks now and would like nothing more than to get it fixed
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Showing 1-15 of 18 comments
Mantic-64 Apr 17, 2024 @ 9:30am 
I'm having the exact same issue and nothing I've tried has fixed it. I've tried to run as admin(same black screen & crash), disabled Steam Input(same black screen & crash), attempted to delete and re-install Gameguard(same black screen & crash), verified integrity of files(same black screen & crash), Uninstall and re-install(refunded then re-bought the game as I really wanted in. took 3h to do so for the first download and this download, same black screen & crash as before), and also, throughout all of that, restarted computer(same black screen & crash). Hopefully you find a solution too because this really sucks
Nep Nep Apr 17, 2024 @ 10:43am 
same im stuck with that for the past 10 days i think still no fix game goes on window mode gets black thers music and goes down this happened after i i changed my graphics to minimun since idk why but sometimes the lights burn like a pruple light on the screen and not only distracts but also may kill the monitor not sure the way to stop that is using lower graphics when i did that i put on the lowes possible and that broke my game to how it is now soo changing graphics crashes a game forever... this is what hapens when a company exports a console game to pc plataform without testing the problems not we are all stuck with this ♥♥♥♥ game that costed 40€ they better give a discout on the time wasted cause if thers a promotin going one they better refound some of the money THEY ♥♥♥♥♥♥ THE GAME UP !!!PLAYSTATION STUDIOS!!!!
Last edited by Nep Nep; Apr 17, 2024 @ 10:43am
JipJip32 Apr 24, 2024 @ 2:47pm 
Having the same issue as well. The game was working fine and then this randomly started happening
Arnold9 Apr 24, 2024 @ 6:33pm 
I am having the same problem and I don't know what to do anymore. The game was running fine
Vik Apr 25, 2024 @ 1:55pm 
Same issue here, but I do not get any music. It looks like it is loading the anti-cheat -> Black Screen -> Windowed Black screen -> Back to desktop. Occasionally, I get prompted to report data to the PlayStation network. It started roughly 3-4 days ago.
Vik Apr 25, 2024 @ 2:06pm 
I was looking at another thread after posting this and they mentioned they had instances of the anti cheat running in background even after closing the game. I looked at my task manager and found the same thing. So, I rebooted my system and now the game works again. Might be worth trying for anyone else in this thread that was experiencing the same issue.
Arnold9 Apr 26, 2024 @ 6:34am 
check windows update for any pending updates
Sharkie Apr 26, 2024 @ 10:09am 
Originally posted by Arnold9:
check windows update for any pending updates

Every post you spew this BS, it’s been going on for months. It’s the game not windows.
Ranger75th Apr 26, 2024 @ 10:31am 
Originally posted by elliot_becker:
The game starts up but opens to a black screen but the audio plays, the game then crashes after around 20 seconds. I have uninstalled and re-installed the game several times and remain hopeful with every patch. all drivers are up to date. My game has been broken for weeks now and would like nothing more than to get it fixed

I've been having the same issue for 3 weeks now.... makes me sad when its a great game.
Nep Nep Apr 26, 2024 @ 11:42am 
I actually have a question for every user here, do you guys have an amd gpu or a nvidia gpu?
Last edited by Nep Nep; Apr 26, 2024 @ 11:43am
I found a way that fixed the game for someone. What we did was simply replace their user config file (in: C:\Users\User-Name\AppData\Roaming\Arrowhead\Helldivers2) with mine since my game was still working. that solved the issue for them
mealteamsix Apr 27, 2024 @ 4:51pm 
When I noticed this problem about 2 weeks ago I noticed 2 other games that run on Unity start crashing- Regiments and GHPC. I'm curious if anyone knows if this is connected.
drago Apr 27, 2024 @ 5:17pm 
Originally posted by elliot_becker:
The game starts up but opens to a black screen but the audio plays, the game then crashes after around 20 seconds. I have uninstalled and re-installed the game several times and remain hopeful with every patch. all drivers are up to date. My game has been broken for weeks now and would like nothing more than to get it fixed
its happening to me as well what going on are they even trying to fix it.
Lord13 Apr 28, 2024 @ 12:49am 
I was changing keybindings and clicked the slider on the GPU and now it goes to black screen and crashes.
This fixed the problem.
Windows key plus R opens up hidden folder.
Go to %AppData%\Roaming\Arrowhead\Helldivers2
Delete the setting folder.
Last edited by Lord13; Apr 28, 2024 @ 9:15am
Terminus May 3, 2024 @ 5:54pm 
Originally posted by Lord13:
I was changing keybindings and clicked the slider on the GPU and now it goes to black screen and crashes.
This fixed the problem.
Windows key plus R opens up hidden folder.
Go to %AppData%\Roaming\Arrowhead\Helldivers2
Delete the setting folder.

This Fixed my issue. I was getting the failed to established network connection error. I deleted the config file and it recreates it on startup.
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Date Posted: Apr 17, 2024 @ 5:39am
Posts: 18