Game won't launch after update

[Seawolf]

On Play click, game opens to black screen, no error message. Verified game files, 2 files were needing update. However...those files won't update, Disk Read Error. Drive is fine. Attempted uninstall/reinstall, same result.

[NiWi-JC]

Still checking things and looking at other posts. Seems like it has been reported by others. Very odd.

[Moxie]

引用自 KingOfFriedChicken：

引用自 Seawolf：

I also use ESET

Ah yes, it's flagging them because of themida digital signing stuff, maybe flag HD2 folder as an exclusion then validate them again? It appears to be the game.dll and a recent change to it from what others have said.

gave it my best shot, either I didn't do it right, or this just straight up didn't work for some reason. adding the steam apps folder for helldivers 2 to my exclusions list did not fix the problem, and i'm not sure what will at this point.

[DougMeister]

Have the same problem tried everything yet it still doesn't work, waste of money and a waste of 70 hours

[KingOfFriedChicken]

引用自 Moxie：

引用自 KingOfFriedChicken：

Ah yes, it's flagging them because of themida digital signing stuff, maybe flag HD2 folder as an exclusion then validate them again? It appears to be the game.dll and a recent change to it from what others have said.

gave it my best shot, either I didn't do it right, or this just straight up didn't work for some reason. adding the steam apps folder for helldivers 2 to my exclusions list did not fix the problem, and i'm not sure what will at this point.

Have you tried shutting off ESET temporarily see if it works, just to make sure that's the cause overall?

[Kaous0904]

Same issue. I checked my files and all validated, but it just keeps launching to a black screen with nothing. Then if I try to stop the game it just says stopping until I force Steam to exit.

[Echidna]

Same Problem - Black Screen - checked files/validated and now instead of a play button I have Resume - click that goes to update - pause - and then back to resume.

[Moxie]

引用自 KingOfFriedChicken：

引用自 Moxie：

gave it my best shot, either I didn't do it right, or this just straight up didn't work for some reason. adding the steam apps folder for helldivers 2 to my exclusions list did not fix the problem, and i'm not sure what will at this point.

Have you tried shutting off ESET temporarily see if it works, just to make sure that's the cause overall?

yes I have, while ESET is shut off Steam downloads the file fine, and the game launches. but as soon as I turn ESET back on it deletes the file instantly. meaning if I want to helldive, I'll need to have my antivirus off the entire time. a bit more of a risk than I'd say is worth it.

[[NCE] McDerp]

same, but i have only been able to play a couple of hours until all my fiddling got undone when i tried to change the resolution one up from 1280x720

I've easily spent 8-9 hours trying to make the game even launch, about 3x more than what i've actually played the game for.

7800X3D, R9 390, win11.

[KingOfFriedChicken]

引用自 Moxie：

引用自 KingOfFriedChicken：

Have you tried shutting off ESET temporarily see if it works, just to make sure that's the cause overall?

yes I have, while ESET is shut off Steam downloads the file fine, and the game launches. but as soon as I turn ESET back on it deletes the file instantly. meaning if I want to helldive, I'll need to have my antivirus off the entire time. a bit more of a risk than I'd say is worth it.

Yeah, well it's good to know the cause for sure, you can report it to ESET somehow I'm sure so they can mark it on their end as safe, the only thing I found online which I'm sure you have to is

You can add files and folder to be excluded from scanning into the list of exclusions via Advanced setup (F5) > Detection engine > Exclusions > Performance exclusions > Edit. To exclude an object (path: file or folder) from scanning, click Add and enter the applicable path or select it in the tree structure.

From ESET website, I do not use ESET, but have seen a few other AV do this cuz of Themidia signature today.

[JAD]

引用自 Moxie：

I can download that one file that's not working just fine if I turn off my antivirus, but if I turn it back on it deletes that same file instantly. so I would have to play with no antivirus, which is a problem. I haven't been able to play since the airburst update.

This is the solution. The game.dll is somehow being identified as a threat by my AV too. Thanks for posting.

Edit: there were in fact several game.dll in quarantine but I redownloaded the game to a different drive and then moved it back to the original drive and it already had the game.dll. Seems this time the AV didn't detect it but I'm still having the black screen issue so I'm at a loss again.

Edit 2: I added an exception to the AV to the game's downloading folder and the game's folder and verified files again. Fixed.

[dorf]

I had this problem too, and it was only fixed after I added exclusions for the Helldivers folder to both the 'Real-time file scanning', and the 'Deep Behavioural Inspection' option under 'Host Intrusion Prevention System'.

[Nik W]

I added folders to the antivirus exceptions:
...\steamapps\common\Helldivers 2
...\steamapps\downloading

And it helped me, the game has been updated and is starting.