HELLDIVERS™ 2

HELLDIVERS™ 2

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Impossible to start the game even after GameGuard update
Hi, the title sums up the situation. I still get the error 114 even after the update, fresh install and also tried all the tricks to make it work. Anyone help ?
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Showing 1-15 of 29 comments
FLEURDELYS XIII Feb 23, 2024 @ 10:50am 
I don't know what the fix is, I just know how the problem arises:

You have an AMD CPU &/or GPU. Game Guard is for some reason trying to launch on the 32 bit version of itself on AMD rigs and failing to do so.

"C/Windows/SysWOW64/GameMon.des" is the file running the background service called "nProtect Game Monitor Rev 2697 (32 bit)"
(If you check task manager).

Gameguard monitor 2697 is a 32 bit version of one of their anti-cheat monitors. The 64 bit version that needs to be running is in your Helldivers 2 folder (Called: GameMon64.des (In Task Manager, called: nProtect Game Monitor (x64) Rev 299))

It seems that only Nvidia/Intel Rigs are capable of running the game without having this issue. Meaning the game has compatibility issues with AMD rigs.

When trying to close out of helldivers (after the Error Code 114), the 2697 monitor is still running for some time, for some reason. The first time it will launch 2 instances, this is where I believe the software is tripping over itself and giving us code 114, stating that we have an application interfering with the launch, since we can't close out the application, we continuously get the error message.

The more times I try to run it the more copies of the background process pile up and I'm unable to close them out, I need to wait 'a little while'.

I'll be going around forums and posting this same analysis in hopes that someone figures out a workaround while the devs, hopefully, work on a patch.

I hope this helps !

- F
LST_Staardust Feb 23, 2024 @ 11:02pm 
Originally posted by FLEURDELYS XIII:

The more times I try to run it the more copies of the background process pile up and I'm unable to close them out, I need to wait 'a little while'.


Yes I noticed as well that the instance are piling up and I can't force them to stop, it just won't do anything.
Last edited by LST_Staardust; Feb 23, 2024 @ 11:02pm
76561199026448942 Feb 23, 2024 @ 11:30pm 
Can you explain in more detail?
Has the game ever run before?
How many seconds does the 114 error appear after you press "Play"?
When does the "Play" button on Steam change to "Pause"?
Should you force stop helldivers2.exe from Task Manager?
Last edited by earth5; Feb 23, 2024 @ 11:32pm
LST_Staardust Feb 24, 2024 @ 12:54am 
Game has never run before. Since I bought it last week. The GameGuard window appears, stays for a minute almost, then disappear and 40 seconds later the error message appears. if i launch it from steam there will be a message next to the "running..." and it will not work at all. i only try with the .exe. helldivers doesn't even show up on task manager only the gameguard service and they will pile up and i can't froce stop them, they just stay here.
76561199026448942 Feb 24, 2024 @ 3:56am 
Situations where a process is stuck while being created and you cannot force terminate it are usually related to the disk device drivers.

Run 'Disk Management' and check if there is an uninitialized HDD.
If you have an uninitialized or faulty HDD, remove it and try again.
Anal Carnaval Feb 24, 2024 @ 4:09am 
Same problem
LST_Staardust Feb 24, 2024 @ 4:31am 
All my disks are initialized and clean, cheked a minute ago
Last edited by LST_Staardust; Feb 24, 2024 @ 4:32am
76561199026448942 Feb 24, 2024 @ 6:51am 
In my case, helldivers2.exe runs GameMon.des (32-bit), and GameMon runs GameMon64.des (64-bit).
It may be because something is interfering with execution during this process.
Try specifying the game folder as an exception folder in your antivirus.

Check the event viewer and let me know if there is any error message related helldivers2.exe or GG.
Windows key - type 'eventvwr' and enter - Windows Logs - Application - Find helldivers2.exe / GameMon errors
LST_Staardust Feb 24, 2024 @ 11:58pm 
I looked at the events and found nothing about those 2 apps.I saw in the control pannel that GG tries to start as -32bit, is it normal ? I specified the files location in BitDefend and also disabled it while trying to launch the game. Same for firewall, everything is alright.
76561199026448942 Feb 25, 2024 @ 4:51am 
Just in case, would you like to try the below?

Start Menu - Type 'Exploit Protection' and Enter - Set all options to 'Off by default' - Reboot

If it doesn't work,
Start Menu - Type ‘eventvwr’ - Applications and Services logs - Microsoft - Windows - CodeIntegrity - Operational - Find helldivers2 / GameMon errors
Last edited by earth5; Feb 25, 2024 @ 4:53am
LST_Staardust Feb 26, 2024 @ 9:22am 
Tried it, doesn't work and doesn't show any error in the "Operational". In steam if I try to launch it i will have the "installing scripts ()" error that runs infinitely... Losing hope at this point, idk if the devs still work on this error since they supposedely fixed it in a previous patch....
necroboy Feb 26, 2024 @ 6:54pm 
my game starts to run the 64bit version then switches it still runs but it runs at 5 fps it was fine early today at like 5 or 6 pm but now its doing this
Go check first the setting.ini in the helldivers2/ data directory .
The current directory used to launch something is not the same as yours normally ( for me it's the case )
So if there is a major problem first : it's this shsit first ...And you can't solve anything because , nothing has been created except game guard file

Those dev team have solve problem who are creating other ...And it's not a capacity problem here .
It's basics coding work ... and if in top of it , the game runs in 32 and 64 bits in the same time .... that's the cherry on the cake lol

I m tired to search answer when we should just being IN GAME and enjoy -_-
[XSIV]Riplea Feb 28, 2024 @ 3:47am 
I have the same issue, at first I could play, then when I tried getting on again the next day, the loading was stuck on "launching install script" and nothing else happens. I have spent a few nights trying to fix this, but nothing seams to work.
the_flying_tool Feb 29, 2024 @ 11:52pm 
I'm in the same boat as all of you. Been trying to fix this issue for 6 days now with no success. I don't need to add anything as everything that has happened has been covered by you guys. I even wiped my whole computer to get this to function and it won't load.

I somehow managed to play it once when I first got it for 2 hours and haven't been able to get it working since. it's SO FRUSTRATING as I'm sure you all feel too.

This is a game breaking bug LITERALLY and needs to be fixed.
cannot wait to spread Democracy again.
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Date Posted: Feb 23, 2024 @ 9:18am
Posts: 29