Missing super citizen items

[Malakim Phoros]

I bought the super citizen pack days ago now and I'm still missing several of the items. Specifically the armor, cape and title. I'd really appreciate some kind of help/communication.

[Malakim Phoros]

Managed to fix the issue by removing and re-adding the super citizen pack from my steam account.

[Javalotl]

Originally posted by Barabas Dantioch:

Managed to fix the issue by removing and re-adding the super citizen pack from my steam account.

This doesn't seem to work for everyone, can you explain the steps you took so that I can verify that I am doing the correct thing?

[Malakim Phoros]

Click on Help at the top then Steam Support. Next click on the Helldivers 2 Super Citizen upgrade and finally click "I want to remove this from my account". Once youve removed it just follow this process again except youll click that you want to readd it.

[Javalotl]

Originally posted by Barabas Dantioch:

Click on Help at the top then Steam Support. Next click on the Helldivers 2 Super Citizen upgrade and finally click "I want to remove this from my account". Once youve removed it just follow this process again except youll click that you want to readd it.

I did that but I'm still missing the cape. Did it take a minute to work or did you launch the game at all before restoring it?

[Malakim Phoros]

Originally posted by Javalotl:

Originally posted by Barabas Dantioch:

Click on Help at the top then Steam Support. Next click on the Helldivers 2 Super Citizen upgrade and finally click "I want to remove this from my account". Once youve removed it just follow this process again except youll click that you want to readd it.

I did that but I'm still missing the cape. Did it take a minute to work or did you launch the game at all before restoring it?

I did launch the game after each change. Hopefully doing it one more time with a quick login to your ship between each change will be the last thing you need but if not then I'm afraid I'm out of ideas. You'll need to reach out to support after that I guess. Hope it works for you though, good luck.

[Javalotl]

Originally posted by Barabas Dantioch:

Originally posted by Javalotl:

I did that but I'm still missing the cape. Did it take a minute to work or did you launch the game at all before restoring it?

I did launch the game after each change. Hopefully doing it one more time with a quick login to your ship between each change will be the last thing you need but if not then I'm afraid I'm out of ideas. You'll need to reach out to support after that I guess. Hope it works for you though, good luck.

Yup, launching the game after removing the DLC, ensure my PSN is connected, and readding the DLC worked! Thank you very much.