Can't start the game! (Gameguard issues)

[Darth Nihilus]

I bought the game yesterday, i installed thr game snd i was surprised when i got an error message (error code 152) regarding gameguard.

It said something to change compatibility mode for win 8, but i already had win 8 pro.
I did that anyway,

Than i had another error (error code 180) where i had to contact support, which I did, tp send them log files with the errors from the gameguard folder.

I sent them the files, reporting my unplayable game ... On the arrowhead.zendesk site but there is no answer from them.


I tried everything to make this game work,
Other games work fine.


I checked files integrity from steam, helldivers>properties
I updated everything: Nvidia, windows updates,
I allowed helldivers2 and gameguard full access trough firewall and win defender.
I started steam and helldivers 2 with admin privilege's.
I deleted the gameguard folder, this only resets the errors.

As i told you, i reported a ticket but there is no answer, no ticket number, i didn't even get a confirmation that my ticket was sent to them.

Please help me out,

[sex 2 the sequel]

Yeah having the same issue as well! Started this morning

[76561199026448942]

Most of these problems are due to antivirus.
What antivirus program do you use?
Please check if there are any records of blocking and allow it.
Try specifying the game folder as an exception to scanning.
Turn off your antivirus for a moment and try running the game.

[The Hound]

Originally posted by earth5:

Most of these problems are due to antivirus.
What antivirus program do you use?
Please check if there are any records of blocking and allow it.
Try specifying the game folder as an exception to scanning.
Turn off your antivirus for a moment and try running the game.

Nope, I already tried turning off antivirus and making exceptions for both folders and it doesn't fix it. So it's just their anticheat problem

[76561199026448942]

Originally posted by The Hound:

Originally posted by earth5:

Most of these problems are due to antivirus.
What antivirus program do you use?
Please check if there are any records of blocking and allow it.
Try specifying the game folder as an exception to scanning.
Turn off your antivirus for a moment and try running the game.

Nope, I already tried turning off antivirus and making exceptions for both folders and it doesn't fix it. So it's just their anticheat problem

There seems to be a problem with file access permissions in the game installation path.
What is the path where the game is installed?
Try installing the game to a normal path rather than 'Program files'. Or you can install it on a different drive.

[The Hound]

Originally posted by earth5:

Originally posted by The Hound:

Nope, I already tried turning off antivirus and making exceptions for both folders and it doesn't fix it. So it's just their anticheat problem

There seems to be a problem with file access permissions in the game installation path.
What is the path where the game is installed?
Try installing the game to a normal path rather than 'Program files'. Or you can install it on a different drive.

It's not installed in Program files, it's installed on a separate NVMe drive under SteamApps. Tried reinstalling it on 2 drives, nothing. I think it's the AMD cpu error as the symptoms I'm having are the same someone described because of AMD. It opens 2 verions of nGuard x32 and x64 and crashes itself.

[76561199026448942]

Originally posted by The Hound:

Originally posted by earth5:

There seems to be a problem with file access permissions in the game installation path.
What is the path where the game is installed?
Try installing the game to a normal path rather than 'Program files'. Or you can install it on a different drive.

It's not installed in Program files, it's installed on a separate NVMe drive under SteamApps. Tried reinstalling it on 2 drives, nothing. I think it's the AMD cpu error as the symptoms I'm having are the same someone described because of AMD. It opens 2 verions of nGuard x32 and x64 and crashes itself.

You've already tried it.
Were the error codes 152 and 180 back then?

update.gameguard.co.kr
/download/GameGuard.des

The link kept getting removed, so I wrote it in two lines, so try putting them together in your browser's address bar.
It's a file from another game, but I checked and it's a safe file with a valid digital signature.
Overwrite this file in the folder where helldivers2.exe is located and try again.

[The Hound]

Originally posted by earth5:

Originally posted by The Hound:

It's not installed in Program files, it's installed on a separate NVMe drive under SteamApps. Tried reinstalling it on 2 drives, nothing. I think it's the AMD cpu error as the symptoms I'm having are the same someone described because of AMD. It opens 2 verions of nGuard x32 and x64 and crashes itself.

You've already tried it.
Were the error codes 152 and 180 back then?

update.gameguard.co.kr
/download/GameGuard.des

The link kept getting removed, so I wrote it in two lines, so try putting them together in your browser's address bar.
It's a file from another game, but I checked and it's a safe file with a valid digital signature.
Overwrite this file in the folder where helldivers2.exe is located and try again.

No offense but I don't wanna download a random file from internet or another Korean game even if it's Gameguard. Did this actually fix anything for you?

[76561199026448942]

Originally posted by The Hound:

Originally posted by earth5:

You've already tried it.
Were the error codes 152 and 180 back then?

update.gameguard.co.kr
/download/GameGuard.des

The link kept getting removed, so I wrote it in two lines, so try putting them together in your browser's address bar.
It's a file from another game, but I checked and it's a safe file with a valid digital signature.
Overwrite this file in the folder where helldivers2.exe is located and try again.

No offense but I don't wanna download a random file from internet or another Korean game even if it's Gameguard. Did this actually fix anything for you?

I can totally understand you being cautious.
update.gameguard.co.kr is the server of the company that services the GameGuard.
It is version 345 of helldivers2's GameGuard.des, but the file in the link is version 346.
I suggested this because the issue may have been fixed in the latest version.
I don't have the same problem so I can't say for sure.
But I can tell you for sure that that file is safe.
I also uploaded it to virustotal and it was safe.