Game key revoked erroneously.

[Cherry Man]

Need someone from support to reach out and help resolve this issue - I cannot post in the support forum because I technically do not own it any more.

Yes, it was purchased legitimately through an authorized retailer. There is no justification given for why my key would be removed. My money has essentially been stolen by the publisher.

['Strict]

Originally posted by Disturbed:

Your best bet is to make a support ticket on the official discord, but it might take some time to be resolved (its kind of overflowing right now)

There's no way the developer will give him a key cause he bought a stolen one

[Artarian]

Originally posted by Cherry Man:

Originally posted by Tatuzka:

Are you actually dense?

Go and contact the RE-SELLER where you purchased the damn thing. Publisher has nothing to do with your key nor the devs.

The publisher issued and revoked the key.

That happens when they key is reported as stolen or fraudulently obtained. Deal with it, and charge back.

Idiot.

[Disturbed]

Originally posted by 'Strict:

Originally posted by Disturbed:

Your best bet is to make a support ticket on the official discord, but it might take some time to be resolved (its kind of overflowing right now)

There's no way the developer will give him a key cause he bought a stolen one

Of course they are not handing out free key's, but they might be able to help him with why the key got revoked, and if turned out to be stolen, and he did in fact buy it from a ''legitimate'' key seller, he could then approach them with that information.

[McDinglefart]

They brought game using stolen credit cards, sold cheaply, now someone missing his credit card reported to bank and bank retracted all sales on card, making your CDkey invalid.

[Ki11s0n3]

Originally posted by Cherry Man:

Originally posted by Shev:

You don't contact the publisher or the developer when you purchase through a third party other than Steam.

The fact that you haven't told us where you purchased this 'legit' key from leads me to believe you bought it off a very grey market and got burned.

Green Man Gaming, Humble Store, and very few others are legitimate key sellers that buy their keys directly from the publisher/developer; there are grey-market sites that allow users to re-sell keys, unfortunately many of those sellers use stolen credit card numbers to purchase keys, then sell them for profit.

Posting here isn't going to get you a key nor assistance, if you truelly wanted help you'd contact the reseller site and report the person you bought your key from, or if it was a legitimate reseller like GMG they'd assist you in getting a new key.

Odds are you were looking to get a key for next to nothing, or maybe save $5 on a grey market site, and when the dev/publisher revoked a batch of keys that used a stolen credit/debit card(yes, that can be tracked), you lost your key.

Goodluck, make better choices next time.

This is an odd fantasy you concocted but is unfortunately entirely false - if I got burned on the grey market, what would my endgame be here? As soon I provide my proof of purchase to whoever gets in contact everything would fall apart. It's not, like... a he-says-they-say sort of thing, there is going to be a trail to follow to figure out why this has happened and hopefully get it fixed.

Anyway, I assure you that I have reached out to every entity involved in this process including the retailer, but I'm quite unhappy that this has happened and am attempting to be visible on as many platforms as possible. Don't worry, I'm not expecting nor do I feel entitled for support to get in touch via this forum but there is no harm in trying either.

It's not and he's exactly correct and the fact that you refuse to say the website where you bought the key from makes him all the more correct.

Either you bought the key from a grey key site or you are simply trying to get the Devs attention to try and scam a free key.

And I'm more for the ladder since you refuse to say where you bought your key from. Because even if you did use an authorized reselling like Humble or GMG you would go through their support. Not the Steam forums.

[WastingSanity]

If you buy a used Ford from a Nissan dealership, you don't go to Ford if the car was repossessed. You go to Nissan. If the key site is legit, the developer sold the keys to the site. That is the end of their transaction. It wouldn't magically disappear. The fact that you don't even want to mention the site tells me it is a grey site that deals in illegal keys and you got caught riding dirty.

[Botji]

Originally posted by Disturbed:

Originally posted by 'Strict:

There's no way the developer will give him a key cause he bought a stolen one

Of course they are not handing out free key's, but they might be able to help him with why the key got revoked, and if turned out to be stolen, and he did in fact buy it from a ''legitimate'' key seller, he could then approach them with that information.

It still has nothing to do with the developers or publisher.

You buy a key from Steam and the key gets revoked then you take your issue with Steam and they refund/replace the product. Then THEY take things up with whoever issued the key to get compensation or w/e.

Doesnt matter who it is, just replace Steam with whatever "totally legit back alley shop" whatever was bought from and it still holds true in like 95% of every consumer transaction ever.

OP is simply a troll, stupid, or very starved for attention is absolutely glowing from everyone wanting to hear them give the answer to their questions. Possibly a combination of these.

[Cherry Man]

Originally posted by Disturbed:

Your best bet is to make a support ticket on the official discord, but it might take some time to be resolved (its kind of overflowing right now)

they might not help you in the end, but they might be able to tell you why the key was revoked in the first place. which you can then share with the keyseller.

Yes, I am attempting to reach out on all channels - these things unfortunately take time.

In the meantime, it is kinda sorta interesting to see all the fanfiction people are coming up with in this thread about my situation and motives.

[Lipappaxnot]

stop feeding the troll with useless argument peps

[Ki11s0n3]

Originally posted by Cherry Man:

Originally posted by Disturbed:

Your best bet is to make a support ticket on the official discord, but it might take some time to be resolved (its kind of overflowing right now)

they might not help you in the end, but they might be able to tell you why the key was revoked in the first place. which you can then share with the keyseller.

Yes, I am attempting to reach out on all channels - these things unfortunately take time.

In the meantime, it is kinda sorta interesting to see all the fanfiction people are coming up with in this thread about my situation and motives.

Easy way to stop people speculating is to just say where you bought the game. The fact that you won't even try to lie to us on where you bought the game makes me think that you never did and are just trying to pull one over on the Devs who have nothing to do with key sellers Legit or not.

[Cherry Man]

Originally posted by Zteckzilla:

stop feeding the troll with useless argument peps

I'm honestly not sure what it is about this issue that riles people up so much - I wasn't exactly soliciting any outside perspectives but people seem compelled to offer their two cents.

[Kahvichi]

Originally posted by Cherry Man:

Originally posted by Ledion:

can you tell us the "RETAILER" or you gonna keep making everyone suspicious of you? honestly I doubt anyone is going to take you seriously until you do.

Again, I'm not really looking to indulge your curiosity, and the speculation is only serving to boost the thread so I don't mind too much.

If the key was bought from a authorized retailer. You wouldn't be here. You would be discussing the issue with the retailer support, not crying on steam community hub and you wouldn't be hiding the resellers name.

So, you got burned on grey market and you wanna complain but you know that nobody is going to help you because you knowingly bought a stolen key.

or

You're acting like a victim in hopes of getting the game for free by someone who sympathies's.
That's why you're not dropping the name of the reseller because making a false accusation can backfire. Perhaps you went even further to fake some receipts to 'prove' who ever is willing to listen that you 'bought' it.

What ever the case is. There's so many red flags in your posts to have anyone trust you here. That is simply because you can't provide us with the resellers name.

[Microcosm]

Originally posted by Cherry Man:

Originally posted by Ledion:

can you tell us the "RETAILER" or you gonna keep making everyone suspicious of you? honestly I doubt anyone is going to take you seriously until you do.

Again, I'm not really looking to indulge your curiosity, and the speculation is only serving to boost the thread so I don't mind too much.

So. You bought from a keyshop like G2A or Kinguin, and game got removed because the game keys were purchased with a stolen credit card. Classic steam users.

Edit: NO WAY STEAM CENSORS THE WEBSITE. THATS TOO FUNNY

[Cherry Man]

Originally posted by Ki11s0n3:

Originally posted by Cherry Man:

Yes, I am attempting to reach out on all channels - these things unfortunately take time.

In the meantime, it is kinda sorta interesting to see all the fanfiction people are coming up with in this thread about my situation and motives.

Easy way to stop people speculating is to just say where you bought the game. The fact that you won't even try to lie to us on where you bought the game makes me think that you never did and are just trying to pull one over on the Devs who have nothing to do with key sellers Legit or not.

This is a perfect example of a narrative being created from whole cloth. I don't mind the speculation, though. No random chap on the Steam board is entitled to further information and I'm certainly not interested in what they would have to say.

One might think they would just not engage if that were the case but I guess we're all here in the first place because we have nothing better to do.

[Zoopy]

Originally posted by Cherry Man:

Again, I'm not really looking to indulge your curiosity, and the speculation is only serving to boost the thread so I don't mind too much.

In other words, not an officially authorised reseller, otherwise you would have no issue telling us who exactly this retailer was. No authorised, legit reseller is going to tell you that you have to sort this out with Steam or the publisher directly. They are the ones who took your money, they are the ones who delivered the product (your key), they are the ones who need to sort it out or refund you. Shifting the blame is something that only grey market resellers do. Keys get revoked all the time for legitimate reasons. It's on the seller to figure out why your key got revoked, not you.

Trying to weasel around the fact that you bought from a grey market reseller is not helpful. If you were to tell us who exactly you bought from, we might be able to give better advice.

Otherwise the only advice we can give you is: don't buy from grey market resellers in the future. And if you do, use PayPal so that you can get your money back in a case like this.